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Mobile CRM Research

  • Benchmark Your Omnichannel Customer Service Readiness

    Sponsored by: Genesys

    Omnichannel customer service is the new norm in our mobile-first world. This upcoming webcast will help you determine where your omnichannel presence stands, where to go, and figure out how much value this adds to your business.

  • Get a Competitive Edge with Notifications

    Sponsored by: Twilio

    Notifications may not seem like much, but they are effective at delivering time-sensitive information to your customers. Learn how to keep customers informed and up-to-date with notifications, as well as why you need to incorporate them into your applications now.

  • Location-Based Services Transforming Real-Time Sales and Marketing

    Sponsored by: SearchCRM

    Mobile location-based services offer a treasure trove of customer data, but companies must walk a fine line between sound marketing and personal privacy.

  • CW Benelux ezine August 2016

    Sponsored by: ComputerWeekly.com

    In this issue of CW Benelux we describe how data scientists in the Netherlands have applied technology to art.

  • Enterprise Mobility and Security: More than Just Device Management

    Sponsored by: Microsoft

    Enterprise mobility and security (EMS) offers more than simply mobile device management. Discover 5 central pain points that EMS can address, and how you can help improve your customers' experiences and needs when it comes to Office 365.

  • The Growing Presence of Mobile Financial Apps

    Sponsored by: Sage Software - Live

    In this expert e-guide, Linda Rosencrance reveals what experts are saying about mobile applications, including how they are empowering financial workers to expand access to customer data, improve accuracy, and efficiency of reporting processes.

  • Improve Web Performance and Meet End-User Expectations

    Sponsored by: Akamai

    When one second means the difference between a 56% increase in bounce rate or a 27% increase in conversion rate, you can't afford to have low web performance. Learn about the three essentials of web performance: scale, performance, and intelligence, and the role each plays into delivering the best possible web performance.

  • Benefit from Automated Services Without Sacrificing Customer Experience Using Enterprise Intelligent Assistants (EIAs)

    Sponsored by: [24]7 Customer, Inc.

    Enterprise intelligent assistants (EIAs) are growing in popularity but do you have the knowledge that you need to choose the right one? In this Opus Research report, learn 8 core characteristics of highly successful EIAs. Discover how you can benefit from automated services without sacrificing quality customer experience.

  • Building High-Performance Mobile Experiences

    Sponsored by: Akamai

    What constitutes great mobile performance? How can you tell where your app falls in regards to performance quality? This Forrester report explores the problem areas concerning mobile performance and gives guidance when it comes to issues of quality.

  • Are You Meeting Today's Mobile Mandate?

    Sponsored by: Akamai

    While mobility provides amazing opportunities for business growth, the rapid rate of mobile adoption represents unprecedented challenges in mobile delivery. In this e-book, learn about challenges in mobile delivery and how to master them by optimizing for fast APIs, mobile apps, and mobile sites.

  • Extending the Value of Mobile Java Apps

    Sponsored by: IBM

    In the age of mobile development, you may want to revisit your strategy for Java and JEE systems. Watch this webinar to get tips on how to implement microservices and APIs, improve user experience, and more. You'll also learn how to improve app integration and leverage cloud-based mobile backend as a service.

  • The Future of Retail Customer Experience

    Sponsored by: [24]7 Customer, Inc.

    71% of in-store shoppers who use smartphones say the device is more important than the in-store experience. Uncover the future of retail shopping with 5 key predictions based on current trends and the changing perception of shopping experiences for you to consider.

  • Designing a Marketing Organization for the Digital Age

    Sponsored by: Marketo

    More than 90% of smartphone users look up information while they are in the middle of another task. Read on to learn more about the urgent need for fundamental changes needed for digital marketing success and how waiting to make these changes could be hurting your organization.

  • Digital Marketing 101: The Key to Engagement Marketing

    Sponsored by: Marketo

    48% of consumers start their inquiries on search engines. Discover just what digital marketing means, why you need to take advantage of it and how to properly utilize it to ensure your organization stays relevant and competitive in an increasingly digital world.

  • Full-featured mobile CRM at your Fingertips

    Sponsored by: Infor

    Mobility is becoming the norm. Extending your CRM solution to smartphones and other mobile devices gives your field force a strong competitive advantage that can help drive revenue and enhance the customer experience. Learn about Infor's mobile CRM solution and their on-the-go benefits.

  • It's a Mobile World: Is Your Sales Team Equipped For Success?

    Sponsored by: Infor

    74% of sales organizations have already enabled mobile CRM access. Does your organization fit into that majority, or is it at risk for falling behind? Learn about the state of mobility today and the importance of mobile CRM access for your sales team.

  • Operating a Next-Generation Utility: Driving Performance through Enterprise Asset Management

    Sponsored by: Infor

    From aging infrastructures to outdated business systems, you need a way to systematically and efficiently turn operations obstacles into opportunities before they further impede organizational performance. Access this white paper and learn ways to benefit from integrated enterprise asset management (EAM).

  • Omni-Channel Strategies for a Complex World

    Sponsored by: UXC Oxygen

    Lead your digital business by embracing and enabling omni-channel commerce. Discover ways to enable your customers and prospects to interact, engage, and transact on any device.

  • Enable Commerce Anywhere

    Sponsored by: UXC Oxygen

    Today, you need to be able to sell and communicate to customers consistently across web, mobile, social, and other Internet-enabled channels. Discover ways to overcome the challenges of running and developing a digital business.

  • Build and Manage Highly Personalized Customer Experiences

    Sponsored by: UXC Oxygen

    Customers are looking for high-quality, relevant content within tailored, contextual experiences based on their available customer data. Discover fully-integrated strategies and learn to build these experiences into seamless, cohesive omni-channel experiences.

  • Deliver Contextual Customer Experiences and Join the Digital Evolution

    Sponsored by: UXC Oxygen

    22% of CEOs believe that business model change dictates the next big thing. Discover why delivering a contextual customer experience is key to meeting new expectations and thriving in the new era, and learn how to integrate all digital and physical touch points for a seamless customer experience.

  • Mobilize Customers -- And your Potential

    Sponsored by: UXC Oxygen

    Mobile means more than just a "portable website." Discover ways to bolster your mobile business initiatives with a fully integrated infrastructure, so you can drive sales and optimize processes.

  • Using HANA for Digital Transformation

    Sponsored by: SAP

    The ability to process rapid-firing reams of IoT data can help you make it in our mobile-, social-, and cloud-driven era. In this guide, learn from experts how you (and how certain tools) can provide a smooth, effective digital transformation for maximum benefits.

  • A Guide to Patient Interaction

    Sponsored by: Avaya TSG

    Discover how to enhance the patient experience by automating routine processes and expanding patient interaction outside the hospital. Access now and learn the benefits of proactive outreach, both pretreatment and post-discharge, including fewer preventable readmissions, reduced costs, and more.

  • Four Ways A Mobility Project Can Transform Your Business

    Sponsored by: Hewlett Packard Enterprise

    To truly embrace mobility, rethink the way your organization does business, because with a well-planned mobility project, you can increase revenue and make employees more productive. This e-guide highlights four ways companies are using a mobility project to transform the way they do business.

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