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Mobile CRM Research

  • Transcript: How to Build an Engaging Mobile App in 45 Days

    Sponsored by: Magnet

    This transcript of a recent webcast reveals 7 steps to building a highly interactive enterprise mobile app in 45 days. Learn how to not only build apps quickly, but to create one that encourages and enables user engagement.

  • Protect Revenue and Emphasize User Experience with APM Tools

    Sponsored by: eG Innovations, Inc.

    Looking to boost revenue and keep your customers happy with an improved user experience? Access this expert guide to learn how to leverage the latest in application performance management (APM) tools and discover a host of approaches to evaluate end-user experience across all channels.

  • How to Build an Engaging Mobile App in 45 Days

    Sponsored by: Magnet

    This webcast reveals 7 steps to building a highly interactive enterprise mobile app in 45 days. Learn how to not only build apps quickly, but to create one that encourages and enables user engagement.

  • Unify Data Access Across the Logical Data Warehouse

    Sponsored by: IBM

    By 2020, there will be over 30 billion connected devices. This webcast goes into detail about what this means for the future of data and explains how a logical data warehouse strategy can help you keep up by allowing you to access all your relevant data from a single application.

  • Identify and Address Five Pressing Application Performance Challenges

    Sponsored by: eG Innovations, Inc.

    In this white paper, you will learn how to identify and address 5 common Citrix XenApp and XenDesktop performance challenges, in order to deliver excellent end-user satisfaction. Access this paper to address these problems, and iron out their solutions in order to achieve total performance visibility.

  • Data Sheet: Mobile App Analytics At a Glance

    Sponsored by: CA Technologies

    Analytics takes you beyond your app's look and feel by monitoring user transaction for optimal performance. Uncover important features that will help you yield continuous delivery provided by metrics, monitored business transactions, and more.

  • How In-App Analytics put the "User" in "User Experience"

    Sponsored by: Hewlett Packard Enterprise

    To design apps for the end user, you've got to put yourself in the end user's shoes. Design thinking takes this strategy a step further, but is it worth the effort? Read this e-guide to uncover the advantages of this process, and how to bolster it with analytics.

  • How DevOps Teams Drive Mobile App Success

    Sponsored by: CA Technologies

    By applying the DevOps philosophy to your mobile app development process, the dedicated team responsible for the app can closely monitor performance and usage. Access this guide and learn how to create the incredible end-user experience that consumers and employees demand.

  • Where to Place Your CX Bets in 2016

    Sponsored by: 24/7 Customer

    In this paper, you will discover how to accelerate your CX projects' time-to-value by utilizing the latest in digital technology investments, and access 5 expert tips for digital CX. Read on to foster superior customer experience in your enterprise by honoring the mobile experience.

  • 7 Keys to Delivering a Rock Star Customer Service Experience

    Sponsored by: 24/7 Customer

    In this resource, you will learn the 7 keys to delivering a stellar customer service experience that will differentiate your digital self-service from your competitors. Read on to refine your experience management and learn how to ensure live support options easy to find, and more.

  • Interactive Text Response: The Key to Re-Imagining Customer Self-Service

    Sponsored by: Aspect

    The outcomes of offering self-service via conversational, automated interactive text response are customer satisfaction, retention, and easier up- and cross-sells. Access this solution spotlight to learn how you can answer customers' questions on their preferred channel without waiting or an agent.

  • How to Select a Mobile App Development Platform Solution

    Sponsored by: OutSystems

    Access this decision matrix for help with finding a mobile app development platform, and identifying market leaders in your vendor selection process.

  • Navigating the Mobile Application Development Landscape

    Sponsored by: OutSystems

    In this resource, you'll find a concise overview of mobile development tools to fit your specific needs. Learn how to create, deploy and manage mobile apps internally at a rate that meets (or even exceeds) today's urgent business needs.

  • 5 Ways Wholesale Distributors Can Succeed with the Millennial Generation

    Sponsored by: Infor

    This resource features a checklist of five tactics that can help you prepare your business to succeed with the next generation of customers, partners and employees. Access now and you'll also unlock the details and benefits of each tactic.

  • Delivering Effective CRM Today: A Look Into New, Dynamic Approaches

    Sponsored by: Microsoft

    This white paper discusses dynamic approaches for delivering effective CRM for today's on-the-go, mobile lifestyles. Plus, learn how an organization used next-gen CRM to bring order to their disparate systems and data while driving better customer experiences.

  • Shazam Uses Real-Time Insight to Drive Improved User Engagement and Revenue

    Sponsored by: Splunk

    Access this case study to discover the strategy that allowed Shazam to use real-time analytics on all of their mobile app data, saving them time and money in addition to providing them with benefits like overall improvements in key metrics, better understanding of campaign effectiveness, and more.

  • Accelerate Application Development the Modern Way

    Sponsored by: Red Hat

    Outdated middleware makes licensing, maintenance, and development costs rise so you can't focus on innovation. In this infographic, you'll learn how open source middleware can help you maximize developer productivity while increasing ROI.

  • Taking Application Development into the Cloud

    Sponsored by: SAP

    Join cloud development expert Massimo Pezzini as he relates why you should take your application development efforts into the cloud. By tuning in, you'll also learn what architectural considerations to look for today and into tomorrow.

  • Groupe Danone Optimizes the Customer Experience with PaaS Development

    Sponsored by: SAP

    Watch this brief video and learn how Groupe Danone developed user-friendly apps easily and rapidly in a PaaS environment, allowing them to cater to customers across four business lines.

  • Operating a Next-Generation Utility: Driving Performance through Enterprise Asset Management

    Sponsored by: Infor

    From aging infrastructures to outdated business systems, you need a way to systematically and efficiently turn these challenges around before they further impede organizational performance. Access this white paper and learn ways to benefit from integrated enterprise asset management (EAM.)

  • Developing and Deploying Real-Time Apps in the Cloud

    Sponsored by: SAP

    To support real-time business, companies are turning to technologies that allow them to develop and deploy real-time applications. Access this digital flipbook and discover ways to analyze volumes of data for insights that help you better serve your social, mobile and analytical audience.

  • Mobile App Analytics: Getting the Upper Hand in the Mobile App Economy

    Sponsored by: CA Technologies

    Access this white paper to learn just how special the user experience needs to be, what defines a good mobile app user experience, and how you can ensure a user experience that retains customers.

  • The App Dev Economy & IoT: Key Technology Considerations

    Sponsored by: CA Technologies

    Before IoT-connected applications become the default, your software development team needs to be prepared with the right technical questions. In this guide, learn about the DevOps methodology and get the answers you need to deliver apps with omnichannel and IoT capabilities for a true social and mobile experience.

  • CRM Stories: Rogerseller

    Sponsored by: Microsoft

    In this resource, Rogerseller's Geraldine Smallacombe illustrates how she was able to give her customers a more dynamic journey. Access now and learn how to achieve a social presence that engages customers and gauges sentiment, in-depth knowledge of preferences and profiles that results in better targeting, and more.

  • Meeting Market Demands for Delivery of Innovative, New Application Services

    Sponsored by: CA Technologies

    This executive brief describes how release automation can simplify and accelerate application delivery. Explore how to develop a true DevOps culture where innovation and time to revenue are accelerated.

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