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VoIP White Papers

  • Tools for Improving Collaboration Between Teams

    Sponsored by: ShoreGroup

    To help design or update your collaboration strategy, access this comparison of some of the leading communications technologies and services. From file sharing and VoIP to database access and workflow monitoring, learn about a variety of tools that can help you future-proof collaboration.

  • Jargon Buster Guide to Unified Communications

    Sponsored by: ComputerWeekly.com

    In this e-guide we will explore and define some of the key elements of a UC deployment and offer some insight into some of the emerging trends that are changing the way we communicate in our working lives.

  • Uncover the 3 Steps to Managing Skype for Business Call Quality

    Sponsored by: LiveAction

    Our expert from Nemertes Research explains the 3 key steps to managing Skype for Business call quality to ensure the best end-user experience and voice performance.

  • The IVR Playbook: Guide to choosing, designing and delivering an IVR Platform

    Sponsored by: Genesys

    In this e-book, learn how to look critically at your interactive voice response system (IVR) to deliver a strong customer experience. Then find out how taking the appropriate re-evaluation steps can help your organization achieve a positive ROI, while building customer loyalty.

  • Technology Overview for SD-WAN: Introducing SmartWAN

    Sponsored by: Vonage

    Gain a background refresher on how SD-WAN works and learn how prioritizing traffic communication can help increase your organization's quality of service (QoS) by optimizing your bandwidth.

  • Network Control and Management: Why you Need it and Strategies for Making it Happen

    Sponsored by: Vonage

    Learn how to improve network control and build stronger call performance and reliability through MPLS and SD-WAN for UCaaS.

  • Intro to UCaaS: Creating Engaging Experiences in the Digital Workplace

    Sponsored by: Windstream Communications

    In this resource, learn the fundamentals of UCaaS, how to make the switch, and what you qualities you should consider when choosing a UCaaS provider.

  • An In-Depth Look at Logitech BRIO

    Sponsored by: Logitech Inc.

    With video's ubiquity comes pressure for networking pros to provide the best possible video experience, and many webcams are far from optimal. Learn how the BRIO is designed to address emerging business requirements, plus uncover key capabilities not commonly seen in webcams.

  • Can You Hear Me Now? Assessing VoIP Quality

    Sponsored by: SearchNetworking.com

    How does VoIP quality measure up to 20th century standards? In this issue of Network Evolution, we look at what's driving VoIP networking development, and what users expect when it comes to voice and video quality.

  • CyrusOne Improves Their VoIP Application Performance

    Sponsored by: AppNeta

    Data center provider, CyrusOne, needed to improve their VoIP application performance to satisfy end users complaining about poor call quality. In this case study, learn how the provider was able to overcome their application performance struggles.

  • A Hybrid Approach to Cloud Communications

    Sponsored by: Genesys

    Access this white paper to learn more about cloud communications, and why hybrid cloud communications are a particularly popular option.

  • Web-Conferencing Vendor Comparison

    Sponsored by: Zoom Video Communications

    14 leading web-conferencing vendors are compared in this Gartner Magic Quadrant to help you find the one most suited to your needs. Learn the strengths and weaknesses of vendors like Cisco, Zoom, Microsoft, and 11 more.

  • Improving VoIP Quality and the Impact of Skype for Business Telephony

    Sponsored by: Comcast

    In this expert e-guide, learn how to properly architect your VoIP so you can provide users with better quality of voice and support for a number of concurrent voice connections. Additionally, discover how Skype for Business telephony stacks up for enterprises.

  • Hosted VoIP Provides Critical Capabilities for Distributed Enterprises

    Sponsored by: Comcast

    To make communications more effective across any location—and today's mobile workforce — many enterprises are embracing hosted voice over IP (VoIP) services. Learn about the critical capabilities VoIP can provide your distributed enterprise in this expert white paper.

  • It's Never a Good Time To Hold a Meeting

    Sponsored by: LifeSize

    This resource will help you schedule meetings across time zones worldwide. With this reference sheet, you can easily schedule the next meeting between your worldwide staff.

  • Ringing Endorsement: Which IP Phone Fits Your Needs?

    Sponsored by: SearchNetworking.com

    Despite the rise of smartphones and tablets, many organizations still depend on the IP telephone, because of its reliability and functionality.But with hundreds of models on the market and a plethora of available features, how do you choose the right one for your business? This issue of Network Evolution dials in on that question and more.

  • Function Follows Form for Healthcare Unified Communications Systems

    Sponsored by: Avaya TSG

    This e-guide will help you determine which unified communications (UC) system will best serve your healthcare facility. Inside you'll find a concise list of UC features that will enhance your ability to provide care to your patients and functionality to your clinicians.

  • Hackers Are Poised to Compromise Your Communications Networks

    Sponsored by: MASERGY

    VoIP technology has introduced new security concerns to the enterprise. Access this white paper now to learn about today's 9 most serious security concerns introduced by VoIP, and how to counteract them.

  • Picking Your Best Path to VoIP

    Sponsored by: Avaya CenturyLink

    Changing voice systems is not a trivial matter. Determine which is the right VoIP migration path your organization—cloud-based hosted VoIP or premises-based SIP trunking. Read on to learn when to consider SIP trunking over hosted VoIP (and vice versa) based on your long-term plans.

  • Making the Financial Case for Hosted VoIP

    Sponsored by: Avaya CenturyLink

    Discover in this post how to evaluate the costs of maintaining your legacy phone service—in terms of CapEx and OpEx—and estimate the financial impact of hosted VoIP to determine if you should adopt. Additionally, access a hosted VoIP TCO tool to build your implementation business case.

  • Don't Run A 21st Century Business With 20th Century Phones

    Sponsored by: Avaya CenturyLink

    Explore the top 5 business benefits you will receive by making the switch to VoIP from PBX—fulfilling the need for higher performance standards, simpler network operations, and seamless incorporation of new communications apps. Read on to see why you should consider VoIP.

  • How VoIP Delivers Tangible Business Benefits: A Case for Implementation

    Sponsored by: Avaya CenturyLink

    Discover how to improve employee productivity and enhance customer experience—within IT's budget—by implementing more agile VoIP. Choose the right combo of VoIP for your business—whether hosted or SIP trunk—and examine its multitudinous business benefits, overcoming aging network infrastructure.

  • Utah State University Realizes Big Savings by Upgrading to VoIP

    Sponsored by: Avaya CenturyLink

    Learn how to save your organization thousands of dollars by upgrading older TDM systems to VoIP—recovering productive hours from IT staff to put toward new initiatives. Integrate VoIP into your modern digital infrastructure to unify communications and mobilize your workforce for even greater productivity.

  • Why Moving to VoIP Makes Business Sense (and Produces Cents)

    Sponsored by: Avaya CenturyLink

    Discover the top 3 things you need to know to succeed with VoIP today—including how to avoid the money drain of legacy PBXs—as well as the risks and rewards VoIP affords. Access this post to improve employee productivity and reduce communications costs by increasing network capacity.

  • Building a Borderless Business

    Sponsored by: Avaya

    Empower your employees — through business collaboration and communications solutions like video, audio and web collaboration — to help grow revenues, improve customer loyalty, and boost productivity. Learn more in this white paper.

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