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VoIP White Papers

  • Guide to Session Border Controllers: The Good, The Bad, The Ugly

    Sponsored by: Sangoma Technologies

    This e-guide from SearchUnifiedCommunications.com lays out the truth about session border controllers (SBC) – the good, the bad, and the ugly. View now to learn why you need SBC, potential obstacles, and how to overcome them.

  • Cisco Unified Communication Manager - Digit Manipulation

    Sponsored by: Global Knowledge

    Review why we would need to modify either the calling-party or called-party number, or both, to accommodate the various dial-plans that a phone call might encounter. We will also reviewed the tools available to us, as well as the various locations the modifications can be performed.

  • Cisco Unified Communications Manager Express

    Sponsored by: Global Knowledge

    Unified Communications has gained status as a widely adopted way of communicating. This technology brings an incredible feature set to even smaller business entities. For small-to-medium sized companies, the Cisco Communications Manager Express, or CUCME, can enable business-class telephony with lower operational costs.

  • Cisco Unified Communications Manager

    Sponsored by: Global Knowledge

    Unified Communications has gained status as a widely adopted way of communicating. This technology brings an incredible feature set to even smaller business entities. For most companies, the Cisco Communications Manager Express, or CUCM, can enable comprehensive voice communications with a wealth of advanced features.

  • Having It All: An Audio Conferencing Strategy for Networks in Transition

    Sponsored by: Polycom, Inc.

    This white paper details an audio conferencing system designed to work on multiple network connections – from VoIP and PSTN to audio and cell phones. View now to uncover how this unique solution provides the versatility and dependable performance you need when transitioning networks and beyond.

  • Sangoma Session Border Controllers: SBC Series

    Sponsored by: Sangoma Technologies

    Sangoma has introduced the most cost-effective, easiest to provision and easiest to manage line of enterprise SBCs on the market. The three available options offer maximum flexibility when selecting a solution.

  • SBC: The Critical Component

    Sponsored by: Sangoma Technologies

    This white paper illustrates how to ensure that VoIP doesn't become a security issue in the network. Learn how a session border controller can provide a number of services that make a VoIP/UC system far more secure and better able to integrate SIP-based equipment from a variety of vendors.

  • NetBorder: SBC Carrier Appliance

    Sponsored by: Sangoma Technologies

    This data sheet introduces a session border controller (SBC) appliance that offers carrier-class security and interconnection at the edge of carrier networks. Read on to discover product features, highlights, and more.

  • Making Sense of Unified Communications

    Sponsored by: Channel Transformation Alliance

    This quick resource explains what unified communications (UC) is – hint, it's not one solution but rather a set of tools – and the real benefits you can enjoy after a successful implementation.

  • Building Reliable IP Telephony Systems

    Sponsored by: Channel Transformation Alliance

    Reliability and availability are paramount when it comes to telephony. This whitepaper details a unique approach to providing reliable Voice over IP (VoIP) and how it truly delivers on its promise of "five-nines" reliability. View now to learn more!

  • Getting Started with Cisco Unified Communications Technologies

    Sponsored by: Global Knowledge

    The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more!

  • Trends in Enterprise Mobility

    Sponsored by: ComputerWeekly.com

    This research report from Comptia offers advice to organisations on provisioning mobile devices, assesses the benefits of mobile and identifies the challenges of remote working.

  • SIP Trunking 101: A Primer

    Sponsored by: Intelepeer

    To be successful, unified communications and collaboration applications require a communications service that can support and expand with its evolving set of capabilities. SIP trunking provides exactly that. View this resource to learn more!

  • Beyond Business as Usual: The Mega Shift Toward Social Communications

    Sponsored by: IBM

    Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide.

  • How Black & Veatch Transformed Communications, Enhanced Global Collaboration and Boosted Productivity

    Sponsored by: Hewlett-Packard Company

    This case study explores the unified communications solution put in place by a global leader in manufacturing industry which helped revolutionize communications across their globally dispersed enterprise, increase mobility, and boost productivity.

  • Cisco Telepresence Zones

    Sponsored by: Global Knowledge

    The concept of zones in Cisco TelePresence products is confusing to many people; but this white paper should clear up some of the confusion.

  • Understanding Business Ethernet Services

    Sponsored by: Comcast

    Discover how Ethernet services can help you meet the demands of today and the future as you explore the different types of services, how they are different, their benefits, and much more!

  • What Is the Best Communications Solution for My Business?

    Sponsored by: Comcast

    This independent research paper explores the evolution of communications services and technology – from telephony and VoIP to IP trunking and UC – to help you find the best communications solution for your business' needs.

  • Five Services to Grow Your Business in 2013

    Sponsored by: ConnectWise

    Uncover details about the top five services you should be offering to your clients in 2013 and learn how an integrated Professional Services Automation (PSA) solution can help you effectively and efficiently deliver and manage these services.

  • The True Economic Impact of Unified Communications

    Sponsored by: Microsoft

    This Forrester Total Economic Impact study provides an in-depth look at how Microsoft Lync Server 2010 can help your organization increase collaboration and communications while reaping numerous cost-saving opportunities

  • Comcast Metro Ethernet Supports a National Leader in Digital Education

    Sponsored by: Comcast

    Discover how Illinois' second largest high school district was able to succeed with their server virtualization project and meet educational technological needs thanks to the assistance of a reliable, high-capacity wide area network connected by a Comcast Metro Ethernet backbone.

  • 7 Steps to Next-Gen IT Managed Services

    Sponsored by: LabTech

    Access this white paper to discover 7 steps to expanding your service offerings to take a more active role in your customers' IT departments. Learn how you can provide your clients with new offerings that they demand, including managed and hosted VolP, managed database services, SaaS-based CRM, cloud-based backup and more.

  • Advanced Visibility into Virtual Data Centers

    Sponsored by: Riverbed Technology, Inc.

    The growing complexity and abstraction that cloud and virtualization bring makes visibility across the enterprise all that more important. Consequently, any new options and capabilities that can help to shine a light into the IT architecture are most welcome.  In this report EMA reviews Cascade to see how it measures up.

  • The Tipping Point: Top Unified Communications Issues for 2012

    Sponsored by: CDW Corporation

    This expert E-Guide from SearchUnifiedCommunications.com explores the top five unified communications issues organizations today are facing and how they will affect the transformation and evolution of UC for the better.

  • Presentation Transcript: Optimizing the WAN for Real Time Traffic

    Sponsored by: Talari Networks

    Explore why legacy wide area networks (WANs) cannot handle the pressures of real-time traffic and uncover how WAN virtualization can help solve these performance problems.

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