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  • A Survey of IBM Power Systems Initiatives in Large-Scale Computing

    The amount of data being produced does not seem to show any sign of slowing. This white paper examines how IBM's initiatives like Linux, Cloud Manager with OpenStack and the OpenPower Foundation IBM are meeting this challenge.

  • How to Measure Your IT Department for Better Service Delivery

    From resource availability to necessary improvements, measurements are the key to successfully understanding how your organization is performing. This paper will give you guidance on why measuring is important, how to get started, what types of metrics are available, what should be measured, and how to go about initiating improvements.

  • How to Overcome Analytical Bias to Become a Stronger Decision Maker

    Learn how to become a critical thinker by separating facts from assumptions to make consistent, high-quality decisions.

  • A Convenient Way to Manage Portal Access

    Managing users' access to an organization's resources via portals is convenient with IBM's WebSphere Portal Scripting Interface. Compare tools available to the portal administrator and identify some use cases where IBM's Portal Scripting Interface may be the ideal choice. Review basic commands and find out how to create custom scripts.

  • Three Key Strategies for Preventing Problems with Your Business Process Manager

    Use the strategies outlined in this paper to minimize downtime and detective work so you can maximize performance.

  • What to Consider When Implementing Platform as a Service (PaaS)

    Learn what you need to know in order to compare and contrast PaaS with the other offerings like IaaS and SaaS, and what they require in terms of setup and configuration.

  • What You Need to Know Before Implementing Infrastructure as a Service (IaaS)

    In this white paper, get an overview of IaaS options, and learn the advantages and disadvantages of the different options available. Additionally, find out what you need to know before implementing IaaS, and what to consider during implementation.

  • What's New in the CompTIA Network (N10-006) Exam

    CompTIA has raised the bar for Network+ candidates. The new certification exam has significant changes to the five "domains" or knowledge areas with new content related to security, cloud, data-center and operational concerns, and troubleshooting. There is also a greater emphasis on wireless networking and VoIP.

  • SPSS Tips & Tricks

    Stay on top of your SPSS game with this printable job aid!

  • Cisco Collaboration Endpoints

    This white paper provides you with product specifications and capabilities for Cisco's phone, desktop, and large screen immersive videoconferencing options.

  • Cisco Unified Collaboration Solutions Infrastructure Overview

    Learn how Cisco Unified Collaboration infrastructure products can help you provide everything from call control which provides signaling and dial plan support to the expressway series providing firewall traversal for external access.

  • New VMware vSphere 6 Features

    In the following white paper, take a look at the many new features coming to the table with VMware vSphere 6.

  • Technology Offers Convenience, Privacy Pays the Price

    Technology is a wonderful thing, but it comes with a price: your privacy. This white paper can help you learn more about what kind of personal data is collected by web sites and applications, and how to secure your information online.

  • Are You Ready for a New Era of Risk?

    In this age of sophisticated threats, security awareness and training is essential for everyone within an organization. Access this white paper to learn how Cisco has continued to evolve its security solutions and training.

  • ITIL® Implementation: Where to Begin

    Read this white paper to gain the understanding you need to implement ITIL with instructions and tips for important steps such as internal employee communications, determining potential pain points and methods for evaluating your existing processes.

  • Hyper-V Replicas in Windows Server 2012

    One of the most significant new features in Microsoft Windows Server 2012 is the Hyper-V Replica (HVR) capability. Whether you are considering this for your own organization or just prepping for your Windows Server 2012 MCSA, this white paper presents the essentials of deploying this disaster recovery feature.

  • How WAN Deficiencies Help Bolster Networks-as-a-Service (NaaS)

    In this white paper, we'll assess the key issues and review the underlying technologies that enable NaaS. We'll also offer an assessment of the business case, growth drivers and barriers for NaaS and the future as it relates to the convergence of NFV, SDN and NaaS.

  • Security Trends 2014

    In this resource, find out what you need to know about security trends in 2014.

  • Microsoft System Center Configuration Manager 2007 SP2, R2, R3

    The fourth edition of Microsoft’s System Management Server was released in August, 2007 with a new name, System Center Configuration Manager, making it part of the System Center brand. This paper will go through the components of each variety of this product to clear up any confusion around this valuable piece of management software.

  • Cisco Training: June – December 2010

    In this training guide you’ll learn: Routing and Switching, Unified Communications and Contact Center, Security, Data Center and Storage, Unified Wireless, Optical Networking, Service Providers and so much more.

  • Building a Home Lab for VMware vSphere

    Read this paper by Global Knowledge instructor, John Hales, to learn how to build a home lab for VMware vSphere for study. This paper is broken down into three major sections; the first and most detailed is about the hardware required, the second is about the Workstation configuration, and the third is about installing vSphere and Virtual Center.

  • Top 10 Skills in Demand in 2010

    In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand.

  • Project Management & Business Skills Training Catalog

    Throughout the following pages, you can read about our approach, solutions, methodology, and courses - the sum of our vast resources - all designed to promote your pursuit of superior personal and business performance through rapid skills development.

  • Overcoming IP Telephony Performance Issues in a Converged Network

    In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.

  • 10 Hot Skills for 2009

    With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond.

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