Customer Self Service Multimedia
-
How Sales and Marketing Can Thrive on Real Purchase Intent
Sponsored by: TechTargetMore than half of B2B brands say they rely on purchase intent data, yet research suggests most marketers lack access to the people actually exhibiting intent. Watch this video to see how TechTarget’s publisher-based model provides access to the active, opted-in prospects you need to hit your KPIs and grow your business.
-
Webinar: Who You Gonna Call?
Sponsored by: TechTargetAre you aligned to maximize customer revenue across marketing, sales, and customer success? Having the right data and insights will help. In this webinar, get expert tips how to use intent monitoring and the data collected to maximize opportunity capture across the entire revenue lifecycle, and deliver a seamless customer journey.
-
Customer Communication Management
Sponsored by: Pitney Bowes Business InsightCCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.
-
Case Study: Mandarin Oriental
Sponsored by: SDL Web Content Management Solutions DivisionThis Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more.
-
The Secret Recipe: Transforming Best-In-Class Contact Centers
Sponsored by: TalkdeskImproved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
-
Dynamic Case Management: A Foundation for Agile Enterprise Business Applications
Sponsored by: PegasystemsThe dynamic case management approach is helping companies achieve significant, competitive results. In this webinar, learn how your company can also achieve better service outcomes with dynamic case management.
-
SAP NetWeaver BPM and PI Customer E-Book
Sponsored by: SAP America, Inc.This collection of videos provides critical insight into the process success of many leaders within their specific industries. Watch now to learn about the tools and strategies they used and how you can use these same strategies for success in your own organization.
-
Smarter Commerce Manufacturing Interactive Guide
Sponsored by: IBMSmarter commerce is designed to help companies better integrate and more effectively manage their value chains. It aligns the buy, market, sell and service processes in a way that puts the customer at the center of decisions and actions, which can lead to greater customer loyalty, revenue and profit margin growth.
-
On Demand Webcast: Elaine Turner Extends Her Reach with Commerce Cloud Platform
Sponsored by: Oracle CorporationWatch now to hear Elaine Turner's Director of ecommerce, Carrie Leader, discuss key strategies for building an ecommerce business as a branded manufacturer. Learn how Elaine Turner used a Cloud ecommerce platform to create a new destination site where visitors can research, buy, or engage with the brand to support sales in all channels.
-
Help! The Applications Octopus is Strangling our Business! Is your business strangled by outdated applications and inflexible architectures?
Sponsored by: ASG Software SolutionsThis webcast shows insights into enabling businesses to face business challenges by combining business driven information systems and effective application portfolio management.
