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Unified Messaging Systems Research

  • How to Make Magic with VoIP: Weighing the Options

    Sponsored by: Cisco Systems, Inc.

    VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.

  • Make a Match: Four Tips for Picking a VoIP Partner

    Sponsored by: Cisco Systems, Inc.

    When your business wants to gain the advantages of voice over IP (VoIP) and unified communications (UC) technology, where will you find the expertise to do it? How do you choose a partner that’s right for you? Continue reading to gain advice from four small businesses.

  • Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony

    Sponsored by: IBM

    This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.

  • Achieving New Productivity Gains Through Unified Communications and Collaboration Solutions

    Sponsored by: HP & Intel®

    The HP/Microsoft solutions for unified communications and collaboration aim to enable midsize organizations to optimize their own communications and collaboration by leveraging actual customer experiences to develop "best practices" for this area, thus reducing the operational costs incurred by disruptions and recoveries. Read this paper for more.

  • The CIO's Guide to Mobile Unified Communications

    Sponsored by: BlackBerry

    Read this white paper to learn about the cost, productivity and reachability issues associated with increased enterprise mobility and the benefits and future directions of Mobile UC.

  • Cash In On Your Old PBX System

    Sponsored by: Cisco Systems, Inc.

    Learn how this offer can help your organization to: Reduce monthly operational and management expenses, improve your customers' experiences and staff productivity, and add new voice services that enhance your business. View this now to learn more about Cisco Unified Communications.

  • Unified Communications: Improving Clinical Performance

    Sponsored by: BlackBerry

    Read on to learn more about the importance of clinical unified communications, as well as the first steps to take toward deploying innovative and valuable applications of UC in your healthcare organization.

  • CDW Services: Unified Communications

    Sponsored by: CDW Corporation

    Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.

  • Roadmap to UC Projects that Reap Rewards

    Sponsored by: TechTarget Unified Communications

    This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.

  • Five Best Practices for Unified Communications

    Sponsored by: AT&T Corp

    Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.

  • Case Study: Curve

    Sponsored by: NEC Corporation

    Curve, a theater which opened in November 2008 in the UK, needed a highly flexible communications solution that could support both its current communications and customer interaction requirements. Download this case study to see how Curve partnered with NEC to deploy Unified Communications.

  • Allied Solutions Moves IP Telephony System to CDW Data Center

    Sponsored by: CDW Corporation

    As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.

  • Case Study: Unified Communications and Indiana University Medical Group

    Sponsored by: CDW Corporation

    When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.

  • Business Communication Tools for Tough Times

    Sponsored by: Cisco Systems, Inc.

    Small businesses in particular have to do more with less, without compromising the ability to deliver quality products and services to their customers. Unified communications and Web 2.0 collaboration tools can help your employees be more productive right from their desktops, simply, easily, and cost-effectively.

  • Web 2.0 and Sales Process Management

    Sponsored by: Oracle Corporation

    How can Web 2.0 systems and applications support management of sales processes? Read this white paper to find out!

  • Transforming Your Business with SharePoint Products and Technologies

    Sponsored by: Microsoft

    Microsoft Office SharePoint Server 2007 is a business productivity server that brings information management & access, collaboration and people-driven processes into a typical work environment. This paper will show how people can benefit from the familiarity and consistency of a single environment for all their information and collaboration tasks.

  • Collaboration solutions: Solutions for small and medium business

    Sponsored by: IBM

    Check out this IBM resource center to identify collaboration software solutions specifically geared towards small and medium-sized businesses.

  • The Promise of Mobile Unified Communications

    Sponsored by: BlackBerry

    Mobile unified communications allows organizations to provide employees with the ability to collaborate and communicate efficiently, as well as access information on-demand.

  • Presentation Transcript : Using Exchange Server 2007 for Voicemail

    Sponsored by: Microsoft

    Read this paper to learn the basics of unified communications deployment, unified messaging and office communications server deployment, and the features offered by these technologies.

  • Benefits of Unified Messaging in Exchange Server 2007

    Sponsored by: Global Knowledge

    Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.

  • Presentation Transcript: Next-Generation Service Provider Platforms: What Do Service Providers Need?

    Sponsored by: Alcatel-Lucent

    This transcript, a printable version of the video from enterprise expert Tom Nolle, addresses the marginalization that operators face from over-the-top disintermediation - caused by exploding operating costs that result from declining revenue per bit.

  • The Power of Collaboration within Unified Communications

    Sponsored by: Polycom, Inc.

    This white paper shares practical perspectives on preparing a business case for collaboration tools within Unified Communications, as well as offering best practice approaches for ensuring the successful adoption - and maximum contribution - of collaboration applications in your enterprise.

  • Unified Communication for Dummies

    Sponsored by: Avaya Inc.

    Find here the real-world examples of how unified communications is being used now to solve critical business challenges and the tips you can use to meet your business needs in the modern, mobile work environment.

  • Telecom Switches Emphasis: Preliminary Analysis of the 2007 Telecom Industry Survey

    Sponsored by: IBM

    As revenues from traditional telecom services decline, the continual erosion of technology barriers to adjacent industries offers the prospect of new markets for telecom providers.

  • Unified Communications Application: Uses and Benefits

    Sponsored by: Cisco Systems, Inc.

    Productivity gains and cost savings from unified communication applications can be challenging for organizations considering the required investment. Based on a survey of 200 organizations using these applications, this paper outlines their challenges.

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