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  • Build for Change – the Risk of Customerpocalypse

    Sponsored by: ComputerWeekly.com

    The enterprise must focus on how it engages customers and responds to their expectations, or face Customerpocalypse, writes Alan Trefler, in this extract from his book Build for Change.

  • The mid-market conundrum

    Sponsored by: ComputerWeekly.com

    Analysts Bob Tarzey and Bob Brown look at how mid market organisations can achieve 'best in class' IT applications with limited resources.

  • Getting the Most out of Your Business Analysts and Business Architects

    Sponsored by: Global Knowledge

    The following white paper provides a detailed approach in 6 easy steps on how to get the most out of business analysts and architects.

  • Top 10 Business Analysis Trends for 2013

    Sponsored by: ComputerWeekly.com

    A global panel of experts identifies the Top 10 Business Analysis trends in 2013

  • Google Voice: Ready for the Enterprise?

    Sponsored by: ComputerWeekly.com

    Google announced its Google Voice service in 2009 as a  "trial service, by invitation only", but it quickly became widely available in the US. Google originally stated that it was a consumer service and not meant to be an enterprise service, but the player now considers it part of its enterprise service portfolio.

  • Beyond Work-Life Balance

    Sponsored by: Hewlett-Packard Limited

    This white paper takes an uncommon look at how – thanks to mobile and cloud technologies – the world of work is changing and why. Specifically, it focuses on ways IT leaders can be proactive about building a work environment that's ready for the future.

  • Infographic: Bridging the Gap Between Business and IT

    Sponsored by: IBM

    This infographic illustrates the necessity of integration between business and IT, as well as the fundamental disagreements that exist between the two groups.

  • The Big 4 in IT Evolution and How They Affect Your Integration Strategy

    Sponsored by: IBM

    This infographic illustrates the impact of the "Big 4" forces in the evolution of IT—big data, the cloud, mobility, and social forces—providing statistics that depict how each force is already impacting workplaces, as well as their effects on B2B integration.

  • Are You Ready For a New Era in B2B Collaboration?

    Sponsored by: IBM

    This white paper examines what companies can do to modernize their approach to business-to-business collaboration in response to trends like globalization, consumerization, and mobility.

  • Bridging the Business/IT Divide in B2B Integration

    Sponsored by: IBM

    This research report presents results from a survey of 360 line of business managers in regards to B2B integration, and also offers recommendations on narrowing the gap between business and IT to maximize returns from B2B integration initiatives.

  • Del Monte Foods' Cloud Imperative

    Sponsored by: Kenandy

    This video case study explores Del Monte Foods' cloud strategy – including why the food production company decided to move to the cloud and how it alleviated its cloud concerns.

  • Tip Guide: Case History: How DCM helped one global company improve customer service everywhere

    Sponsored by: IBM

    This tip guide continues ebizQ.com's exploration of best practices in architecture and other aspects of case management. Inside, learn how one global institution built a dynamic case management (DCM) architecture to better serve its customers all over the world.

  • The CIO As Portfolio Strategist

    Sponsored by: CA Technologies.

    As organizations undergo the transformation from IT to business technology (BT), they will have to make many important decisions in the process of moving from the current “as-is state” to the “to-be state.” Read this paper to learn how the CIO as a “portfolio strategist” can shape the decision-making relevant to implementing BT.

  •  The Social Business - Advent of a new age

    Sponsored by: IBM

    This white paper discusses the ins and outs of social businesses, uncovering what it means, the value it brings, and what you should expect for the future.

  • Yankee Group Report: Mobility Survey

    Sponsored by: Juniper Networks, Inc.

    Although productivity can be hard to come by in both mobile and non-mobile environments, results from Yankee Group’s Anywhere Enterprise: 2010 U.S. Enterprise Mobility/Empowered Employee Survey, Wave 1-2 reveal the right mobile technologies provided to the right employee segments can produce a substantial uplift in productivity.

  • Pega Decision Management

    Sponsored by: Pegasystems

    Make better business decisions for your company by following a business management system.

  • Strategies for Driving Operational Efficiency and Reducing Costs

    Sponsored by: Cisco Systems, Inc.

    Find out how Jeremy Gill, CIO, Michael Baker Corporation, is using technology to optimize processes while delivering cost savings and superior customer service.

  • Balancing Cost Control with Strategic Investments

    Sponsored by: Cisco Systems, Inc.

    Listen to this podcast as the Senior Director and Lead in the European Markets for Cisco's Internet Business Solutions Group, explores how CIOs balance cost containment with making strategic investments that will help their businesses accelerate growth today and into the future.

  • Journal of Management Excellence - Enterprise Performance Management Innovations

    Sponsored by: Oracle Corporation

    This collection of journal articles focuses on the many facets of enterprise performance management that can help organizations thrive through the recovery, including; integrating the financial close and reporting process, managing the transition to IFRS, centralized enterprise dimension management.

  • Global Trends Drive Business Strategies

    Sponsored by: Alcatel-Lucent

    Today’s business models do not create the commensurate revenue to fund the investment to deliver against growing traffic volumes. This is particularly salient in North America as CSPs provide more services and bandwidth on flat rate ‘all-you-can-eat’ price models. Read this paper to learn so much more.

  • Save lots of money with your invoices!

    Sponsored by: ReadSoft

    This case study examines how Alcan, a global leader in aluminum products, turned to ReadSoft's invoice processing software to automate their invoice process. With ReadSoft, Alcan was able to scan all their invoices and feed the information directly into their Oracle E-Business Suite.

  • The Business of Sustainability: Information Technology as a Catalyst for Short and Long-Term Profitability

    Sponsored by: SAP America, Inc.

    Read how SAP software can help your company manage risks and exploit operational and business opportunities regarding social, environmental, and economic sustainability.

  • The Performance Manager: Turning Information Into Higher Business Performance

    Sponsored by: IBM

    Download this white paper for an extensive summary of The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, a book that examines the partnership between decision-makers and the people who provide them with information to drive better decisions.

  • SAP NetWeaver BPM White Paper - Bruce Silver

    Sponsored by: SAP America, Inc.

    Business process management provides a new management discipline, a new suite of software technologies and tools, and a new IT implementation style based on concrete links between strategy and execution. This white paper explains SAP's place in the BPM landscape and describes its new offering in that arena, NetWeaver BPM.

  • Risk Management: Bridging Policies and Procedures - Fundamental Security Concepts

    Sponsored by: Global Knowledge

    This white paper discusses risk management as a key process in designing security architectures, including a better way for security managers to approach the security ROI issue.

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