The Top 3 IT Pains of the New Reality and How to Solve Them
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Dispelling the top AI misperceptions for IT services
By: ServiceNow
Type: eBook
While the majority of organizations are using AI and automation to a certain level of maturity, true success lies in creating a fully automated IT foundation.
But there’s a misperception that modernizing your operations with AI and automation is complex and expensive. The good news? It doesn’t have to be.
Download this e-book to learn the secrets to unleashing the next wave of productivity across your organization with AI.
These are also closely related to: "The Top 3 IT Pains of the New Reality and How to Solve Them"
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Explore the business value of modernizing IT service operations
By: ServiceNow and CDW
Type: eBook
The advent of AI has lowered the barrier of entry for attackers, adding fuel to the rapidly expanding threat landscape. This eBook from ServiceNow uncovers actionable intelligence to help you stay ahead of today's threats, including:
- Insights into the tactics and techniques that adversaries use to exploit gaps in cloud protection
- The growing threat of supply chain attacks and the exploitation of stolen identity credentials
- Observations on the impact of AI and automation on the threat landscape
To learn more about the latest cybersecurity trends and how to protect your organization, dig into the eBook.
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3 steps to achieve digital business readiness with IT services
By: ServiceNow and Konversational
Type: eBook
Today, 93% of organizations have adopted or have plans to adopt a digital-first business strategy. We know that automating workflows, speeding delivery, and gaining visibility of IT infrastructure can quickly resolve issues on your digital business journey.
But what does that mean in practice?
Discover the 3 essential steps, in the realm of IT services and operations, towards a successful digital-first business strategy in this eBook. You’ll also learn how to define your IT services needs with a handy checklist.
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The 3 steps to efficiently scaling IT operations
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You’re ready to get started with GenAI…but how?
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Before you can unlock the benefits of GenAI, you first must answer the question: How do I incorporate GenAI into my IT estate? Download this e-book to find out.
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One of your critical digital services has gone down and the clock is ticking. Each minute could be costing your business thousands of dollars – but you could greatly reduce this time. Read this guide to explore how and why businesses around the world are relying on ServiceNow to create service visibility.
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How to achieve self-healing IT infrastructure with AI
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In this eBook, explore the right way to implement AIOps and how to augment it with observability insights.
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What is AIOps and how does it work?
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An explosion of digital services, mirrored by a tidal wave of data from on-premises and cloud resources, logs, events, and metrics, is rapidly overwhelming IT services and operations teams. AIOps can help. In this eBook, explore the right way to implement AIOps and how to augment it with observability insights.
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Is your IT infrastructure coping with the explosion of digital services?
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In this e-book, explore the right way to implement AIOps and how to augment it with observability insights.
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Achieve self-healing IT infrastructure with AIOps
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Discover how AI-powered service operations (AIOps) can help you build a self-healing enterprise. Learn to improve predictability, observability, and real-time decision-making to keep your digital services running 24/7. Download this eBook to make self-healing IT infrastructure a reality.
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How to secure your ServiceNow SaaS
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Many organizations rely on ServiceNow to manage their IT systems. But with the inherent risks associated with SaaS deployment, organizations need to know how they can best secure their ServiceNow usage. This guide offers an overview of ServiceNow, helping you understand and secure the complex platform. Read on to learn more.
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How IT can boost employee and customer experience initiatives
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Discover in this e-book how your IT team can help your organization deliver a cohesive and accelerated customer experience.
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Top 5 IT imperatives for supporting EX and CX
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With the right tools, you can improve employee productivity with automation and increase customer satisfaction with reliable services. Discover in this eBook how your IT team can help your organization deliver a cohesive and accelerated customer and employee experience.
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Your roadmap for automating security processes
By: ServiceNow
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Read this white paper to learn how you can transform your IT security operations and confidently support continuous digital transformation and innovation, with ServiceNow. You’ll discover how to save your IT security staff up to 8,700 hours a year while driving cyber resilience, with a single platform.
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Same cyberthreat, different story
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Organizations like yours are reducing the cost and chaos of vulnerability management by orchestrating an automated response across IT asset management, risk and security. Read this story for a real, practical example of how it's done, helping you stay ahead of the latest cyberthreats and drive continuous improvements.
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IT asset tracking: Why having all the data won't suffice
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Explore in this e-book the kind of data you need to see all your software, hardware, and cloud-based assets – as well as cloud resources that are often overlooked.
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Using Jira Service Management in tandem with other ITSM systems
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Low-code and no-code AI, as well as other emerging technologies are changing the tech landscape. In response, IT leaders are rethinking their approach to work, and the ITSM systems that make it possible. Download this 33-page e-book now to learn more about how organizations are leveraging ITSM systems to facilitate work in a changing landscape.
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Prepare to meet evolving risk and compliance mandates
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To meet government disclosure mandates, firms require integrated risk and security programs. With a centralized platform, ServiceNow helps identify threats, contain incidents, ensure compliance, and report material events within required timeframes. Case. Read more about how ServiceNow enables robust risk management and expedites reporting.
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Top 3 issues for today’s security operations teams
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Discover how you can save over $4 million a year while building efficient security operations with ServiceNow. By giving security, risk management and IT teams total visibility of cyberthreats, you can contain cyberbreaches 85% faster and boost security analyst efficiency by 3x.
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ServiceNow Security Operations: The essential use case guide
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The skills shortage and increasing cyberattacks continue to challenge security teams, slowing their responses to security incidents. To help teams avoid disaster, ServiceNow developed Security Operations and the Now Platform. Learn about how these solutions work in this guide.
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The 4 key phases of cyberthreat defense
By: ServiceNow
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See how to protect your entire enterprise by shifting from a tactical to a strategic approach in this white paper. Discover the 4 key phases of cyberthreat defense and how ServiceNow’s portfolio of SecOps and risk management tools is here to help.
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Improve risk management by connecting business & IT
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Organisations that invest in resilience during times of uncertainty are better able to seize opportunity when it arises. In this eBook, discover how you can optimise operations, reduce costs and risk and boost resilience by connecting business and IT on a single platform. Learn more about Integrated Risk Management from ServiceNow in this ebook.
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The Gorilla Guide to IT asset management
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Smarter approaches to asset management addresses the hidden asset cost gotchas; download this Gorilla Guide e-book to find out how.
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Speeding up vulnerabilty detection with automation
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Almost half of all CIOs believe their cybersecurity may not be on par with their digital transformation efforts, but 80% of organizations that use automation say they can respond to vulnerabilities in a shorter timeframe. Download this white paper to help
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Generative AI for IT operators: Insights from ServiceNow
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Your 3-step guide to delivering better digital services
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Siloed services and operations teams can no longer keep pace with the technological demands of today’s digital-first world. In this guide, you’ll discover 3 approaches for expanding technology services away from traditional silos while still reducing costs.
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The 3 steps to better optimizing your IT operations
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The Inevitable Rise of Platform Operations
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Explore artificial intelligence in ITSM and the tool options
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Artificial intelligence in ITSM is the way of the future. Dive into this comprehensive buyer's guide to discover if you have the right conditions in place to introduce this multifaceted technology, and learn guidelines to help you choose the most suitable suite of products.
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Artificial intelligence in ITSM: Finding the right tools for you
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AI functionality is poised to be a game-changer in the ITSM world. But before exploring the possibilities for AI in ITSM, it's important to first understand what AI is - and what it is not.
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An inside look at AstraZeneca’s IT
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In an industry where speed is everything, growing technology bottlenecks can hold you back. In this case study, learn how AstraZeneca adopted cloud automation technology, updated their provisioning, and improved compliance with the help of Morpheus Data. Read the study here.
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5 questions to ask about virtual agents
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Strategic flexibility through disaster recovery
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For an organization operating at and aiming for larger-scale markets, maintaining strategic flexibility is critical for managing the increased level of risk. ServiceNow’s Now Platform provides organizations with the opportunity to operationalize business continuity, disaster recovery, and crisis management. Read on to learn more.
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Leader’s guide to ESG: Top opportunities in 2023
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10 AI and machine learning use cases in ITSM
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AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
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ITSM: Maintaining IT devices and applications
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This expert eGuide offers an inside look at IT service management, some of the benefits various support solutions offer and what you should look for in an ITSM tool. Also, engage in some opinions CIO's have on the subject of their ITSM pain points.
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This ServiceNow white paper details 3 ways to accelerate enterprise productivity and innovation, including connecting processes, hyperautomating tasks, and orchestrating workflows. Read the full paper to learn how you can drive faster decisions, save time and money, and empower employees.
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Using AIOps to Thwart Data Breaches
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Your business is forced to defend against actual cyberthreats and potential ones. So, how can you bolster your security stance in the face of all these risks? Check out this e-book to discover 10 ways that a cloud-based platform with an integrative approach can help you do so.
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UC service management & provisioning automation guide
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