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Why leading companies turn to this collaboration tool

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Dropbox Controls Spending with ServiceNow & Genpact

Dropbox cut its procurement cycle time by over 50% by adopting ServiceNow and partnering with Genpact for consulting and implementation. The company replaced disconnected, manual processes with a streamlined, automated system providing transparency and efficiency. Key results include:

  • 50%+ faster procurement cycle
  • 1,000+ processes automated
  • 99%+ compliance

This case study details Dropbox's challenges, solutions, and benefits of transforming procurement into a strategic asset. Read the full case study to learn how ServiceNow and Genpact enabled Dropbox to optimize purchasing, unlock savings, and equip employees to maximize productivity.

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