Execute a Roadmap to Modern Customer Service Strategy
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Cloud ERP – a sleeping giant awakes?
By: TechTarget ComputerWeekly.com
Type: eGuide
Business applications software suppliers have, in recent years, been on a route march to the cloud. To what extent this has been driven by customer demand, and to what extent by investor demand is an open question.
A whole host of cloud-born applications vendors – such as Salesforce, Workday, Netsuite (part of Oracle since 2016), and SuccessFactors (part of SAP since 2011) – has arisen to challenge long-established firms, like SAP and Oracle. However, the pure-play cloud vendors have mostly specialised in specific functional areas, like HR, sales automation, and CRM – as opposed to the core business of planning an enterprise’s resources to carry out its central mission as efficiently as possible (ERP, to use the well-worn acronym).
For a long time now, (on-premises) ERP has been an important but sleepy aspect of enterprise IT. But is the time for cloud ERP now? Oracle, SAP, and smaller, more niche players, like Infor and Unit4 seem to be saying “yes”, but how is that in the interests of their large corporate customers, who have invested masses of capital in enterprise software since the 1990s? Perhaps it is more in the interest of SMEs, who can now, the argument runs, avail themselves of enterprise-grade IT, in ways hitherto impossible? Or is cloud ERP for all data-driven companies and organisations, who can now benefit from super-computer capacity, which can only be delivered over the cloud, not on-premise?
The lead article in this e-guide explores these issues. The others convey the theory and practice of cloud ERP, on both sides of the market, today.
These are also closely related to: "Execute a Roadmap to Modern Customer Service Strategy"
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Escaping legacy – removing a major roadblock to a digital future
By: TechTarget ComputerWeekly.com
Type: eBook
According to a senior executive survey of leading financial, industrial, government and IT services organisations conducted by the University of Surrey in early 2016, some 40-50% of all IT assets are in urgent need of modernisation. In the case of the UK alone this represents a technology debt estimated to be in the tens of billions of pounds, somewhat equivalent to our national pensions deficit.
The survey – co-authored by a former UK government CIO – suggests it is time for boards and corporate leaders to control their own destinies in the new digital economy, otherwise they are likely to find their destinies in the hands of someone else.
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A Computer Weekly Buyer's Guide to SAP Hana Deployment
By: TechTarget ComputerWeekly.com
Type: eBook
SAP’s Hana in-memory data platform promises to transform business processes. In this 11-page buyer’s guide, Computer Weekly covers:
- The differences from traditional SAP architecture that are introduced by the software supplier’s Hana technology
- Case study: The benefits Hillarys Blinds reaped in switching its SAP CRM from Oracle to the Hana and the optimization of business processes
- The challenges around insufficient clarity on the migration path to SAP S/4 Hana
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Steps, tools & services to know when developing EPM strategy
By: US Analytics
Type: White Paper
While developing an enterprise performance management (EPM) strategy seems straightforward enough, it’s critical to consider the many processes, people, and systems involved before choosing which path to take. Browse this guide to learn more.
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Clouds in the desert as Middle East transforms
By: TechTarget ComputerWeekly.com
Type: eGuide
Cloud computing is driving digital transformation across the Middle East, with the take-up of on-demand computing resources surging. Read in this e-guide why technology suppliers are building cloud infrastructures across the region and why businesses crave them.
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Bitcoin, App Security, and Oracle's Controversial Licensing Policies
By: TechTarget ComputerWeekly.com
Type: Ezine
Discover how blockchain, the tech behind bitcoin, is extending its reach beyond financial services into new industries. Also learn from developers about the pros and cons of componentizing application software, examine what a recent court case shows about Oracle's licensing policies, and more.
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The ultimate guide to identity & access management
By: TechTarget ComputerWeekly.com
Type: eGuide
Businesses leaders and IT departments can no longer rely on manual and error-prone processes to assign and track user privileges. IAM automates these tasks and enables granular access control and auditing of all corporate assets. This e-guide outlines everything you need to know about IAM from pros and cons to the technologies, tools and vendors.
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A 5-step roadmap to building your mobility strategy
By: Zebra Technologies
Type: White Paper
Electronic health record systems have become the industry standard for many patient care applications and processes. Yet caregivers at the patient’s bedside don’t always have immediate access to this critical information. View this report to access 5 critical steps to developing a clinical mobility strategy for your healthcare facility.
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Computer Weekly – 7 February 2017: Computer power pushes the boundaries
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we examine the ways chip engineers are looking beyond silicon to keep pushing the limits of Moore's Law. We find out about serverless computing and how it could deliver what many firms want from the cloud. And we look at the importance of culture change to digital transformation. Read the issue now.
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How businesses can win talent war with mobile apps, HR data analytics, and cloud technology
By: TechTarget ComputerWeekly.com
Type: eGuide
Becoming more digital has emerged as a ruling concept among forward-looking organisations in recent years. Now, while having multi-channel engagement with customers is a big aspect of digital, so too is attracting and retaining the employees who can make a reality of digital transformation.
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Ultimate guide to digital transformation for enterprise leaders
By: TechTarget ComputerWeekly.com
Type: eGuide
This in-depth guide explains what digital transformation is, why it is important and how enterprises can successfully transition to this new business paradigm.
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A Computer Weekly Buyer's Guide to Customer Experience
By: TechTarget ComputerWeekly.com
Type: eBook
Discover how to craft data-first CRM strategies and get tips about coordinating data sources for effective CRM, 5 ways to reduce risks for Salesforce deployments, and the pros and cons of current CRM software offerings.
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The technological evolution of IT industry leaders: Part two
By: TechTarget ComputerWeekly.com
Type: eGuide
Companies leading the technological evolution have gone through changes. This second part of this e-guide explores the technological evolution of SAP, Microsoft and some business analytics vendors throughout the past two decades.
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Expert guide: Best enterprise content management software of 2022
By: TechTarget ComputerWeekly.com
Type: eBook
Enterprise content management (ECM) software can be an expensive, heavily involved purchase, so it's important to understand options before arriving at a decision. In this expert guide, we listed 10 important ECM platforms to consider while making a buying decision.
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CW ASEAN – September 2018: Time to clear DevOps hurdles
By: TechTarget ComputerWeekly.com
Type: Ezine
ASEAN organizations are generally aware of the benefits of DevOps, but lesser known are the pathways to success. What would an organization that has successfully implemented DevOps look like?
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A Computer Weekly Buyer's Guide to Enterprise Open Source
By: TechTarget ComputerWeekly.com
Type: eBook
In this 13-page buyer's guide, Computer Weekly looks at open source technology. Discover more about why open source has become the infrastructure choice over commercial software; the due diligence required to reap the rewards of open source and how to choose the best fit for your needs.
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Top 10 ANZ IT stories of 2021
By: TechTarget ComputerWeekly.com
Type: eGuide
From using machine learning to restore public confidence to startups that are making a dent in the DevOps space, ANZ organisations have been punching above their weight on the global technology stage. In this roundup, we recap the top 10 ANZ IT stories, including the opportunities and challenges that organisations in the region have faced in 2021.
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Best practices for maximizing your cloud potential
By: Virtusa
Type: eBook
Among challenging information technology (IT) projects, few are more intimidating than a full-fledged cloud transformation. Fortunately, with the help of some careful planning, proven best practices, and the latest tools, you can quickly realize the incredible benefits of the cloud. Read on to learn how you can make the most of your cloud journey.
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The CIO's guide to digital transformation
By: TechTarget ComputerWeekly.com
Type: eGuide
Hardly a day goes by without yet another tech company making the call for businesses to embark on a digital transformation journey – or get left behind. To many CIOs, that message already rings true, going by the growing adoption of AI and cloud-based apps that have changed the way their organisations do business and interact with customers.
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Migrate and modernize enterprise workloads
By: AWS
Type: eBook
Read the eBook “Enterprise Priorities for Workload Migration and Modernization” to learn how AWS can help you:Lower the cost of infrastructureIncrease staff productivityReduce time to market for new featuresImprove operational efficiency
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Drive Innovation in Financial Services with a Simplified Approach to Cloud Migration
By: AWS
Type: eBook
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The growth of cloud-based networking: What to expect in 2022 and beyond
By: TechTarget ComputerWeekly.com
Type: eBook
By upgrading to advanced network infrastructure, firms can deliver mission-critical services through cloud providers and through their own cloud resources. These increased capacity need has seen deployment of optical networking and advanced network solution such as software-defined wide area network (SD-WAN). Read more in our exclusive e-guide.
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IT leader’s guide to enhancing your Oracle support
By: Spinnaker Support
Type: eBook
As IT leaders continue to leverage Oracle software, many have found that working with legacy solutions can be a bit daunting, especially when it comes to getting the support they need. Browse this guide to learn more.
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CW APAC: Trend watch: Enterprise resource planning
By: TechTarget ComputerWeekly.com
Type: Ezine
In this handbook, focused on enterprise resource planning in the Asia-Pacific region, Computer Weekly looks at what's behind this renewed priority and why firms want cheaper software maintenance and the benefits of best-of-breed cloud apps.
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The Growing Cost of QuickBooks
By: Citrin
Type: eBook
For businesses that are just getting started, QuickBooks has some obvious benefits— it's inexpensive and it covers the basics. As companies grow, however, they need more than basic accounting software. Making that transition isn't easy.
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DSP report: Top vendors, guidance & recommendations
By: Ironside Group
Type: Analyst Report
In the face of increasing threats to data security – phishing and malware attacks, poor data lifecycle management and inadequate auditing, to name a few – many organizations have employed a data security platform. In this KuppingerCole report, compare platforms that are leading the market.
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Royal Holloway: Secure connected and autonomous vehicles - the long road ahead
By: TechTarget ComputerWeekly.com
Type: Research Content
Advances in technology have led to safety and comfort features being added to vehicles, with ambitious plans for driverless cars and other connected and autonomous vehicle (CAV) systems being developed. This article looks at some of the requirements, constraints and challenges, including two areas of uncertainty: data and software updates.
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CW ASEAN January 2019: Dive into microservices
By: TechTarget ComputerWeekly.com
Type: Ezine
In this edition of CW ASEAN, we uncover the state of adoption of microservices in ASEAN and what needs to be in place for enterprises to get the most out of the technology.
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3 essential steps for driving strategic outcomes with SPM
By: ServiceNow
Type: White Paper
Dive into this white paper for your 3-step roadmap for driving critical outcomes across your organization by adopting SPM as a strategic fulcrum.
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Essential Guide to LTFS tape NAS
By: TechTarget ComputerWeekly.com
Type: eGuide
Linear Tape File System (LTFS) offers the chance to build nearline storage with the cost profile of tape and the access times of NAS. This guide walks you through LTFS and tape NAS.
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Pros and cons of major CRM providers
By: TechTarget ComputerWeekly.com
Type: Ezine
In this issue of Computer Weekly, as the UK votes for a new government, examine the digital policies in the manifestos of the Conservative, Labour and Liberal Democrat parties, and hear what IT trade body TechUK would like to see for the tech sector from the next administration. Read the issue now.
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Computer Weekly – 26 September 2023: Preparing for post-quantum cryptography
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, our latest buyer's guide assesses the challenges for cryptography in the emerging era of quantum computing. Google Cloud experts explain how the internet giant is preparing its datacentres for a world of AI. And we examine the privacy, compliance and backup issues from generative AI. Read the issue now.
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A Computer Weekly buyer's guide to NoSQL
By: TechTarget ComputerWeekly.com
Type: eBook
There's a lot of data out there, much of which doesn't need to be stored in heavyweight relational databases complete with complex query languages. In this 13-page buyer's guide, Computer Weekly looks at a new category of NoSQL data stores and how they are being used.
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A network automation roadmap to reap tech's best benefits
By: TechTarget Networking
Type: eBook
A network automation roadmap can help guide organizations through the Wild West of modern networking in order to reap benefits that automation can bring to employees, customers and partners. Reducing labor-intensive tasks does entail changing a network engineer's work, though.
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Why a government contracting firm employed an MSP
By: ARG, Inc.
Type: Case Study
A government contracting firm searched for a managed service organization that could supply high-quality documentation along the firm’s journey to CMMC certification. Take a look through this case study to learn about an organization that met the firm’s needs.
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Bolster your IT initiative with an MSP
By: Advanced
Type: eBook
How do operational and strategic IT differ? Along with exploring how the approaches are unique, this e-book highlights the importance of balancing them—and how an MSP can support your business with that endeavor.
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Low-Code Adoption Framework
By: Reply
Type: White Paper
With the rapid pace of digital change in today’s enterprises, if an organization does not have enough qualified talent to handle the workflows and constant change, then it’s time to take a different approach and consider the “citizen developer”. By adopting a low-code/no-code approach, businesses can keep up no matter what. Read on to see how.
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Computer Weekly – 28 February 2023: The race to net zero
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we examine the role of green tech in helping businesses contribute to the government's 2050 net-zero targets. We also talk to Spotify about the importance of open source for the music streaming service and how hybrid working is evolving as the post-pandemic workplace continues to change. Read the issue now.
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What the future holds for cloud management in APAC
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, we dish out useful tips from APAC organisations that have successfully migrated to the cloud, the thinking behind their approaches to cloud migration and what they are doing to not only keep the lights on, but also raise their game in areas such as cloud data management and cloud security.
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4 steps to find a faster route to the cloud
By: Cloud Nation
Type: eBook
Migration to the cloud often involves unexpected costs and challenges, but by choosing to partner with an expert such as CloudNation, ISVs can accelerate their journey to the cloud and extract maximum benefit from the competitive advantages it offers. Learn more in this TechTarget e-book.
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The technological evolution of IT industry leaders: Part one
By: TechTarget ComputerWeekly.com
Type: eGuide
This first part of this e-guide explores the technological evolution of Oracle, Cisco and Dell throughout the past two decades, including the technologies that have risen to the forefront, from real-time analytics and data management to Cisco's edge computing ambitions.
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Digital transformation: bridging the paper and digital gap
By: TechTarget ComputerWeekly.com
Type: Analyst Report
Enterprises are increasingly turning to traditional managed print service providers to improve process efficiency across both paper and digital information, says this report from analyst group, Quocirca.
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How AI in the workplace is changing ERP systems
By: TechTarget ComputerWeekly.com
Type: eGuide
As AI becomes more embedded in workplace processes and bots, it will learn on the job and eventually become more independent, leading to more autonomous ERP systems.
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Computer Weekly - 23 November 2021: Can the tech community show how to save the world?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we report from the COP26 conference on how the tech world's collaborative open source model could help tackle climate change. Gartner has urged IT leaders to rethink their role as business come to rely on digital technologies. And we ask if your office security is at risk as staff return. Read the issue now.
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A practical approach to application modernization
By: VMware Tanzu
Type: eBook
Modernizing your existing application portfolio has become a critical part of transformation success. This guide to application modernization provides an overview of essential elements you need for modernization success, including building the right culture from executives to developers and when to use Kubernetes (and when not to). Access it here.
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Why it's time to mothball traditional ITSM approaches
By: ServiceNow
Type: eGuide
The IT service management (ITSM) times truly are a' changing, and traditional ITSM tactics just don't cut it in today's digitally disrupted marketplace. Discover in this expert guide how to boost IT service delivery in today's digitally enabled marketplace, see how SABRE technology redefines ITSM support.
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CX & retail: Modernizing strategies for customer loyalty
By: Webex by Cisco
Type: eBook
When 75% of consumers report that they prefer to use messaging channels for customer service over other alternatives, it’s critical for companies to prioritize conversational messaging to improve their customer engagement. However, it can be tough knowing where to begin. Dig into this guide to learn more.
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CW APAC - January 2021: Trend Watch - CIO trends
By: TechTarget ComputerWeekly.com
Type: Ezine
In this handbook, focused on CIO trends in the Asia-Pacific region, Computer Weekly reviews some key IT trends that are likely to shape the industry in 2021.
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Emerging network security tools: Presentation transcript
By: AT&T
Type: Presentation Transcript
Because the threat landscape is constantly evolving, so are organizations’ network security strategies. Security tools, new and old, play major roles in those strategies. But how should your organization approach emerging network security tools? Unlock guidance in this presentation transcript.
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Oracle cloud applications exhibit pragmatic adoption curve
By: TechTarget ComputerWeekly.com
Type: eGuide
Oracle prides itself on the full suite of the business applications it offers in the cloud, arguably ahead of its closest rival, SAP – which has prioritised building on its in-memory database Hana over the cloud per se, though its S/4 Hana ERP system is increasingly delivered over the cloud, too.