You've requested...

Trends in IT-Enabled Business Innovation

If a new window did not open, click here to view this asset.

Download this next:

SRE Blueprint: Creating and Fulfilling SLOs for Optimized Business Outcomes

Almost every software organization has a set of common challenges that inhibit great customer experiences and increase costs—hybrid architectures consisting of containers and multi-cloud platforms among them. Adopting site reliability engineering (SRE) principles and a service-level objective (SLO) strategy can help reduce these pain points.

IDC’s SRE blueprint maps out exactly how to create and fulfill effective SLOs, including a 7-step process that can drive great user experience and loyalty.

SLOs can be a secret weapon for your business. Go ahead and take a look at the blueprint today so you can get a head start on building a competitive advantage for your enterprise.

These are also closely related to: "Trends in IT-Enabled Business Innovation"

  • How Edge Computing is Enabling the Future of Higher Ed

    As technology continues to evolve and become increasingly integrated into the day-to-day operations of higher education institutions, IT leaders and their institutions are forced to confront numerous internal and external challenges, such as ransomware threats and complex legacy infrastructure.

    To mitigate these emerging challenges, leaders in the higher education industry are turning to new technology like edge computing to ready their institutions for the future.

    Access this research content to learn why higher ed institutions expect edge computing to be key for success moving forward – from creating a competitive advantage to bridging the digital divide for students and enhancing the student experience.

  • The importance of digital transformation in higher ed

    Although there’s more pressure than ever on higher education institutions to evolve and innovate, the IT infrastructures in place just aren’t up to snuff. Aging data centers and outdated systems aren’t equipped to provide a modern experience for students and faculty members.

    So how can you evolve out of your complex, legacy infrastructure?

    This e-book explores:

    • Higher education trends driving the need to modernize
    • The benefits of modernizing IT infrastructure
    • And the steps you can take to modernize

    Read on to learn how you can equip your organization with the agility, scalability and efficiency you need to stay competitive.

Find more content like what you just read:

  • “Back to baseline”: How to escape legacy over-customization

    Discover in this ESG showcase how KPMG’s “Back to Baseline” streamlines processes, accelerate value realization for stakeholders, and readies organizations for the future of ServiceNow.

    Download

  • Building A Technical Strategy in A Post-Pandemic World

    Discover in this e-book why, in management of their homes, housing associations and landlords must grow tenant expectations for service, safety, and comfort in the post-pandemic market.

    Download

  • Why are too many organizations failing in their strategic initiatives?

    Discover in this e-book how strategic portfolio management (SPM), a discipline that has strategic planning at its core, can help you overcome the strategic project gap by connecting all aspects of strategy, from the initial setting of priorities to the achievement of objectives.

    Download

  • Estimate the business value you could achieve with ServiceNow

    Backed by research conducted by Forrester, this value calculator tool allows you to get a precise estimate of the business value you could achieve with ServiceNow. Access the calculator now, and gain access to a monetary evaluation of how ServiceNow could help your business.

    Download

  • SLOs and SLAs: A digestible breakdown

    Monitoring your business requires careful analysis of key performance metrics, and SLOs and SLAs help you do just that. Check out this blog for an easy way to understand and explain to executives SLOs and SLAs.

    Download

  • Do you really need five nines?

    How do you actually achieve five-nines when you need it? And how do you know when you don’t need it? Read this short blog to learn how your IT teams can develop a common understanding of software availability that focuses on the customer experience, not arbitrary availability metrics.

    Download

  • Empowering CIOs to lead

    CIOs are increasingly vital to business strategy as technology and digital transformation become indivisible. Read this ServiceNow Report to explore how to empower CIOs to lead business change in your organization.

    Download

  • Why do I need SLOs if I already have monitoring?

    Monitoring gathers data to get a clearer picture of what’s happening in our software and systems, but without SLOs, you could be missing out on key insights. SLOs help you identify precisely where to expend your energy to achieve the biggest return. Read this short article to learn more about how SLOs can make your software more reliable.

    Download

  • Is your campus prepared to respond to the demands of today?

    The pressure is on for colleges to modernize their IT infrastructure. Is your campus prepared to respond to the demands of today and the changes of the future? Browse this infographic to explore the current trends testing the IT backbones of many campuses.

    Download

  • Working with Upstack to drive better outcomes

    Working with UPSTACK to Drive Better Outcomes details how partnering with UPSTACK can create better outcomes including time saved, budgets optimized, deadlines met, and risks averted.

    Download

  • Ensuring Business Reliability and Reputation Through Service-Level Objectives

    Discover in this white paper why, instead of building their own SLO solutions in-house, many companies can benefit from working with vendors that deliver simplified, prebuilt platforms.

    Download

  • Roadmap to identity-driven optimization: Benefits & more

    For a 9-page guide to identity-driven optimization for CIOs, tap into this white paper that explores harnessing a universal control plane, balancing security and usability, and more.

    Download

  • Connectivity Cloud, Explained - The executive’s guide to regaining IT and security control

    Download this e-book to learn how the connectivity cloud can help deliver to your team unified visibility and control across every domain they are responsible for.

    Download

  • How can you reassess digital priorities in the face of constant change?

    Discover in this white paper how ServiceNow can help you succeed with features such as strategic and continuous planning, empowering your organization to perform at a higher level while outmaneuvering continuous disruption.

    Download

  • Analyst report: Regaining control with a connectivity cloud

    Discover in this Forrester analyst report why leading security experts believe that a connectivity cloud will help them regain control and accelerate digital transformation initiatives.

    Download

  • IT managed services: What to know before you buy

    Like most IT purchase decisions, managed services are not a decision to be taken lightly. That's where this guide will help. Access your copy of this exclusive "Before-You-Buy" Guidebook on IT Managed Services to get a closer look at the latest market factors to consider before signing off on new IT management services.

    Download

  • Analyst report: IT asset management and disposition services

    In this analyst report, you’ll discover how IT asset management and disposal services are uniquely positioned to reduce costs across the device lifecycle and enhance service delivery for end users. Read on to learn how your business can make the most of your valuable resources.

    Download

  • Edge computing: Guidance for planning, budgeting & more

    Wherever you are on your edge computing journey, exploring the current state of edge can offer you insights to add to your toolbox. Based on survey results from over 1,400 security practitioners, this report examines edge computing themes and highlights key takeaways. Continue on to access guidance for bolstering your edge computing strategy.

    Download

  • Streamlining IT complexity through platform consolidation

    As IT complexity grows, platform consolidation is a top priority. Cloudflare's connectivity cloud offers a unified, programmable solution to simplify operations, cut costs, improve security, and drive innovation. Learn how leading companies leverage Cloudflare to overcome consolidation challenges in this white paper.

    Download

  • The connectivity cloud — A way to take back IT and security control

    Organizations are losing control over their IT and security, often leading to negative effects on the business. Download this e-book to learn about the connectivity cloud, which leverages programmable architecture and network integration to help organizations regain control over their IT and Security.

    Download

  • Analyzing the economic impact of Red Hat training

    IT teams are faced with significant challenges, including increased IT complexity and skill shortages. This Enterprise Strategy Group (ESG) Economic Validation report explores how Red Hat Training enables your business to improve employee efficiency, increase IT performance and agility and improve governance. Read the ESG report here.

    Download

  • Strategies for winning the battle for the policyholder

    According to recent research insurance profits fell by about 15% across the sector over the last year. This white paper examines the opportunities for insurance businesses willing to lean in on new and emerging technologies and outline the strategies that could bring success in a sector in flux. Download now to learn more.

    Download