Smart Paper, Issue 2: Navigating the Path to Virtualisation
By: CA Technologies View more from CA Technologies >>
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Free sample: CompTIA A+ IT Fundamentals
By: McGraw Hill
Type: Book
ITF+ CompTIA IT Fundamentals, written by CompTIA certification and training experts, is a guide that explains foundational computer technologies in full detail.
This free chapter teaches how to work with and decipher the command-line interface.
Download this chapter to learn how to:
- Describe the operation of the command-line interface
- Demonstrate fundamental commands
- Explain file manipulation
- And more
These are also closely related to: "Smart Paper, Issue 2: Navigating the Path to Virtualisation"
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Your key to better CX? Accessing & leveraging customer insights
By: Intermedia
Type: Product Overview
In order to ensure high service quality and improve the customer experience (CX), many organizations have turned to customer insights for better interactions across the board.
However, accessing those insights can be difficult when there’s so much information to digest and review. So, how can businesses ensure that these insights can be found, leveraged, and integrated into everyday interactions?
Dig into this white paper to learn how you can use tools like AI to improve CX and discover the key ways you can use customer conversations to personalize your service journeys.
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EHR integrations: How to boost healthcare productivity and revenue
By: Intermedia
Type: Product Overview
As healthcare organizations work to improve their communication efforts, many are looking for ways they can automate tasks, speed up patient verification, and send automated notifications.
Intermedia’s contact center solution can be integrated with top EHR systems to provide companies with:
- Caller ID-triggered patient data lookup and routing
- Instant full patient record view during calls
- Automated voice, text, email notifications for appointments, prescriptions, bills
- And more
Access this white paper to learn how Intermedia's Contact Center can improve your healthcare communications, cut verification time and no-shows, and boost revenue for healthcare providers.
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