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For managers: 4 ways to improve EX and boost your employees’ growth

Business Leaders are finding that focusing on skills, rather than jobs or degrees, strengthens your workforce with modern data and insights. This paper presents four ways that a skills-powered approach can supercharge employee growth and development.

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  • Smart Cooling for PowerEdge Servers: Quick Guide

    PowerEdge servers are designed with Smart Cooling which uses state-of-the-art thermal technologies with intelligent control systems to ensure optimal cooling and sustained system performance.

    Smart Cooling consists of three primary cooling solution options: Air Cooling, Direct Liquid Cooling (DLC) and Immersion Cooling. These technologies provide PowerEdge customers with efficient cooling options that fit their IT and data center goals.

    In addition, Dell OpenManage Power Manager complements each cooling option by giving customers powerful tools to monitor and manage power and cooling at the system, rack and data center level.

    Learn more about Dell Technologies solutions powered by Intel® Xeon® Processors

  • Level-Up Your Enterprise Linux: An Instructional E-Book

    Leading companies are seizing the opportunity to build and support the next generation of applications to drive competitive differentiation. Many of these self-same organizations utilize Linux to deliver revenue-driving applications that serve millions of customers, clients, and citizens.

    However, it is imperative that these applications are fully supported by enterprise-grade capabilities such as nondisruptive scalability, unparalleled availability, and continuous data protection.

    In this e-book, discover how to optimize server reliability, uptime, and IT manageability (and meet your SLAs) using an enterprise-grade Linux platform. Read on to ensure your business receives the processing power it needs to address increasingly sophisticated and demanding application requirements.

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  • CW Benelux - May-July 2022: Meta shelves hyperscale datacentre plan in Netherlands

    Meta's plan for a hyperscale datacentre in the Netherlands which was to serve the metaverse world has been halted following a campaign by environmentalists and the Dutch parliament's call for the government to do everything in its power to stop the facility being built. Read about it in this issue of CW Benelux.

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  • Power your CRM with intelligent data in the metaverse

    In this brief video, you’ll discover how CRM powered by intelligent data can power rich experiences across the entire customer journey with the possibilities of the metaverse. Tune in now to find out how you can unlock the data and analytics capabilities necessary to deliver personalized and relevant customer experiences.

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  • A Computer Weekly buyer's guide to edge computing

    Edge computing is currently one of the most important trends in IT. It is more likely to complement cloud by supporting workloads that are latency sensitive, require a lot of compute power, or involve large data volumes. In this 15-page buyer's guide, Computer Weekly looks at the potential of harnessing compute power at the edge.

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  • Top 5 GenAI questions on every CPO's mind

    This AWS infographic, Top 5 Generative AI Questions on Every Product Team’s Mind, will further your understanding of this new technology and help you guide your customers to greater success with generative AI.

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  • Semiconductor Secure Power Solutions

    Discover in this white paper how Integrated Schneider Electric solutions can offer your organization a complete electrical system including power monitoring and a resilient architecture to improve subfunction operation, enable optimum use of energy, and save up to 30% on operating energy costs.

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  • Google Cloud virtual machine instances powered by AMD

    Google Cloud virtual machine instances powered by AMD are designed to provide competitive performance and a range of options to help customers optimize their workloads for cost-efficiency. Download this overview to unlock 5 Reasons Why AMD Epyc Processors matter for Google Cloud.

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  • Streamline customer service with AI-powered tools: A guide

    Discover how ServiceNow's GenAI-powered Now Assist can streamline customer service, field service, and app development. Learn to automate tedious tasks, boost agent productivity, and deliver personalized experiences. Read the e-book to see how GenAI can transform your business.

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  • Creating a Culture of Compassion in Retail Contact Centers

    Let’s face it, no one calls into a contact center to tell employees that they are doing a good job. Your customers call in because they have an issue or need assistance. This is why when your agents are trained in compassion and empathy, your organization can reap the benefits of increased brand loyalty and increased revenue. Read on to see how.

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  • Business analytics needs underpinnings of sound data and data-skilled humans

    Data analytics for the solution of first-order business problems is probably more important than ever. It is not new. Companies and organisations have been analysing computerised data for many decades. But all sorts of companies now pronounce themselves "data driven". Read more about business analytics trends in this exclusive e-guide.

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  • Empower Your Developers With GenAI: AWS Insights

    The eBook “Unleash the Power of Generative AI: Build Better Applications, Faster” describes how companies and their application developers can overcome the barriers to generative AI adoption by leveraging AWS tools and services.

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  • Rapid7 Supercharges SecOps with Generative AI Solutions Built on AWS

    Rapid7 worked with AWS services to build a generative artificial intelligence (AI) engine that was capable of driving exceptional outcomes for MDR customers. In this eBook you’ll learn how the Rapid7 AI Engine enables.

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  • Automated document management system tools transform workflows

    In this e-guide, we examine the components of a viable DMS and the technologies influencing its broader acceptance, how e-signatures are powering DM Simplementations, the differences between electronic and digital signatures, and the role of automated document management system tools in ensuring continuity for the new hybrid workforce.

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  • 3 Machine Learning Use Cases for Planning & Logistics

    Tired of relying on outdated forecasting methods and struggling to keep up with fluctuating customer demand? Download 3 Machine Learning Use Cases That Immediately Benefit Planning and Logistics Teams and start transforming your planning and logistics operations.

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  • Drive Recurring Revenue Edge Software & Digital Services Program

    Schneider Electric's Edge Software & Digital Services Program aids IT providers in creating recurring revenue through managed power services. It includes training, incentives, and support for partners to monitor critical infrastructure and resolve customer issues. Discover how to get certified and unlock new revenue streams.

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  • Streamlined CX through expertly Managed Services

    ConnectIV CX, a managed Contact Center as a Service (CCaaS) solution, enhances customer experiences through streamlined support, 24/7 US-based coverage, and proactive monitoring. Gain crucial insights and streamline service delivery with AI-powered bots. Read the full product overview to learn more.

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  • Fast-track AI innovation with solutions from AWS and NVIDIA

    This eBook explores how leveraging the latest advancements from AWS and NVIDIA helps build performant, optimized solutions while controlling costs.

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  • Computer Weekly – 5 June 2018: The bumpy ride to digital transformation

    In this week's Computer Weekly, we look at the lessons to be learned from General Electric's bumpy ride to digital transformation. We assess the use of software-defined networking in corporate IT infrastructures. And we find out how Royal Bank of Scotland approaches digital and business innovation. Read the issue now.

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  • Streamline customer service with AI-powered tools: A guide

    Generative AI (GenAI) can streamline customer service, field operations, and app development. Access this guide to learn how Now Assist by ServiceNow can reduce manual effort, improve productivity, and enhance experiences for customers and employees.

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  • MicroScope – December 2019: Time for change

    In this issue, we ask experts how they're approaching digital transformation to meet customers demand, and we look at whether the actions of the user should reflect on the accountability of the cloud provider

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  • How you can improve call center productivity in the AI era

    When it comes to call center agents, the threat of AI coming for their jobs has been widely discussed and published in articles all over. However, AI should not be considered a replacement. It’s a tool to empower your agents to resolve cases faster, make better informed decisions, and ultimately, make your customers happier. Read on to learn more.

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  • Computer Weekly – 6 March 2018: Getting up to speed with 5G

    In this week's Computer Weekly, we look at what needs to be done to make next-generation 5G mobile networks a reality. Fewer EU workers are moving to the UK – we examine what that means for the IT skills gap. And we analyse the state of the hyper-converged infrastructure market. Read the issue now.

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  • A Buyer’s Guide to Enterprise Agile Planning Solutions

    In this exclusive e-book, find out how Digital.ai Agility can help your organization unlock new customer products and services, optimized customer experiences, better business process insights and accelerated time to market.

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  • Powering down: Keeping datacentre energy costs in check

    In this e-guide, we take a look at some of the outside influences that could potentially impact on datacentre power and management costs in the years to come, while also taking a closer look at some of the latest thinking and best practices around datacentre energy efficiency and cooling today.

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  • Generative AI Agents: The Future of Contact Center Self Service

    Google Cloud’s Generative AI Agent is an AI-powered solution designed to bring powerful self-service to the customer experience — including answering customer questions, resolving simple issues, and providing around-the-clock customer support.

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  • 2024 research report: Deepen customer trust with martech

    Marketing technology (martech) can help build customer trust by enabling personalized experiences, consistent messaging and real-time data insights. To discover how marketers are strategically using the technology, tap into this 2024 research report informed by survey responses from 388 "Harvard Business Review" audience members.

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  • How to Use Marketing Technology to Build Customer Trust

    Marketing technology (martech) can help build customer trust by enabling personalized experiences, consistent messaging and real-time data insights. To discover how marketers are strategically using the technology, tap into this 2024 research report informed by survey responses from 388 "Harvard Business Review" audience members.

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  • MicroScope – November 2022: Elevate security to minimise risk

    Security remains a major concern for customers and a continuing area of growth for the channel – so what can managed service providers do to help out? Also read about expectations for the last quarter of 2022 and how partnerships are key to digital transformation.

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  • How generative AI is being applied across today’s leading industries

    Leading organizations of every size and across every industry are leveraging AI to achieve various business results. See how 10 organizations are using AWS AI to improve customer experiences, augment human ingenuity, optimize business operations, and accelerate innovation. Get the eBook.

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  • Bringing all SAP instances to a new single platform with Service Express

    Discover in this case study how the hardware muscle provided by IBM’s Power10 generation helped Service Express empower Vivo Energy to boost employee productivity, streamline workflow processes and increase data visibility.

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  • Top 10 datacentre stories of 2021

    The 2021 datacentre news cycle has been dominated by stories about how demand for hyperscale datacentre capacity is continuing to boom, while market watchers grow increasingly concerned about how all this growth is affecting the environment. With this in mind, here's a look back over Computer Weekly's top 10 datacentre stories of 2021.

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  • 6 automation success stories powered by Red Hat

    In the spirit of open, find in this e-book a compilation of success stories from Red Hat customers who use infrastructure automation to create repeatable instructions and processes that replace or reduce human interaction with IT systems.

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  • Expand your services with managed power solutions

    This eBook from Schneider Electric guides IT solution providers on adding managed power services to increase revenue. Learn how to leverage software tools for remote monitoring and management of critical infrastructure. Read now to future-proof your business.

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  • How Generative AI is Powering Your Omnichannel Strategy

    Discover how to unleash the power of generative AI to transform your existing knowledge into smart, personalized snippets ready for your chatbots, agent assistants, and more with Panviva. Join the Upland Panviva team to learn more about: • The changing expectations of customers and agents • Why your customers and agents need personalization • A seamless omnichannel journey powered by AI Knowledge • The power of Panviva + Genesys • AI Knowledge Assistant – an introduction!

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  • Systems Management Demo Series – OpenManage Enterprise Power Manager

    Lori Matthews, Product Manager of OpenManage Enterprise Power Manager shows customers how this solution: • Automates power capping with policies • Alerts power and thermal events • Prevents outages from power and thermal issues • Reduces power consumption • Provides comprehensive reporting to: • Identify where to move a server into production faster and safer • Provide chargeback data • Map the power and thermal health of the servers

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  • Streamline customer-bank interactions with smart messaging

    Worldline Trusted Interactions provides secure, personalized banking communication between customers and advisors. With features like document sharing, AI-powered responses, and real-time performance tracking, it enhances the customer-bank relationship. Read the guide to learn how it can benefit your business.

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  • Surfacing Attacks and Anomalies with the Fastly Next-Gen WAF

    Traditional WAFs were created to block malicious web requests and allow legitimate traffic through to your applications and APIs. However, oftentimes security practitioners want the ability to do more with the requests they see. With the right tools to tag and label these requests, traffic that appears anomalous or interesting can power highly-customized protection and visibility. The Fastly Next-Gen WAF (powered by Signal Sciences) was made for practitioners, giving them the power to view and utilize their traffic data in actionable ways that a traditional WAF can’t. In this webinar attendees will learn: —What signals are and how Fastly uses the signals-based approach to understanding application-layer traffic. —How customers utilize custom signals to power and inform their next-gen WAF rules. —How to create custom signals and rules with a demo.

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  • AI in Recruiting: Key Benefits & the Need for Human Input

    Take a brief survey to download this buyer's handbook and learn about the ways that AI-powered job coaching, recruiting tools, and employee development programs can help individuals align with best-fit career opportunities, as well as how the limitations of AI are shaping the roles of modern HR teams.

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  • StubHub: Providing reliable, fast ticket purchase services with next-gen cloud technology

    In this case study, you'll discover how StubHub migrated its Oracle applications and databases to Google Cloud's Bare Metal Solution powered by Intel, improving service reliability, functionality, and efficiency. Read on now to learn how StubHub overcame scalability challenges and enhanced its ticket resale and exchange services.

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  • Unlocking Strategic Business Advantages with Generative AI

    In this e-book, you'll discover how to leverage generative AI to drive strategic business advantages and maximize productivity and user experiences. Access the full e-book now to learn more.

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  • Getting Started with OpenTelemetry + Honeycomb

    Discover how Honeycomb and OpenTelemetry work together to power advanced observability. Learn about distributed tracing, data-rich visualizations, and service maps. Get started with instrumentation and maximize insights from your telemetry data. Read the full guide to enhance your observability.

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  • ESG: How Generative AI Is Changing E-commerce

    Generative AI can transform e-commerce customer engagement with better search, recommendations, and personalization. However, scalability and accuracy challenges must be addressed. Read this ESG Showcase to learn how Vespa.ai's platform helps e-commerce retailers deliver more engaging experiences and drive increased revenue.

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  • Lowering Cost, Improving Control of Solid-state Lighting

    The traditional approach to powering LED lighting, which involves having a power supply or driver attached to every light fixture, is wasteful and expensive. Centralized, remote power sources are the solution. What you’ll learn: o How using a centralized, remote power source can significantly reduce installation or conversion costs o How such power sources deliver substantial ongoing power consumption cost savings o Savings illustrated by using financial models and figure validated by customers

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  • CW Nordics - November 2021-January 2022: Could Iceland be the best place in the world for HPC?

    Most of Iceland's cheap, sustainable energy is used by aluminium smelters, but the country's Landsvirkjun power company is now promoting other uses for it, including high-performance computing. Also read in this issue how IoT collaboration in Norway is reaching beyond industries such as mining and shipping to include fish farming.

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  • Discover the 5 best practices for AI-powered site search

    In today’s rapidly evolving landscape, organizations have a million things to worry about. Many don’t concern themselves with making sure minor tools like site search are efficient. How can businesses ensure that they’re giving their consumers the site search journeys they desire? Tune into this webinar to learn more.

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  • Computer Weekly – 6 June 2017: General Election 2017: Who gets the tech vote?

    In this issue of Computer Weekly, as the UK votes for a new government, examine the digital policies in the manifestos of the Conservative, Labour and Liberal Democrat parties, and hear what IT trade body TechUK would like to see for the tech sector from the next administration. Read the issue now.

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  • Deliver better HR services faster with Now Assist

    Unlock the power of GenAI to streamline HR service delivery and accelerate app development. Now Assist from ServiceNow empowers employees with self-service, boosts HR agent productivity, and simplifies custom app creation. Read this guide to discover how GenAI can transform your HR and development workflows.

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  • Marketing analytics, big data and ethics

    In this e-guide, we discuss the how important respecting the data privacy of customers and prospective customers is for companies trying to make a profit.  For commercial organisations, finding this ethical balance between making money from data and safeguarding the privacy of personal data is more important than ever thanks to the EU's GDPR.

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