Microsoft Dynamics NAV Trial
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How Financial Services Leaders are Ramping Up Innovation While Staying Secure
By: Slack
Type: White Paper
See how Asia-Pacific financial services leaders are combining operational agility with AI-powered productivity while bolstering security and compliance.
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Explore AI-Powered Digital Experience Monitoring Capabilities
By: New Relic
Type: Buyer's Guide
AI-powered digital experience monitoring (DEM) is transforming business management of digital ecosystems. This guide explores AI-powered DEM solutions that enhance customer experiences, operational efficiency, and business outcomes.
It stresses the need for a full-stack DEM platform that consolidates data into a single view, powered by AI for faster issue resolution, automated root cause analysis, and proactive alerts. Scalable, flexible solutions with robust data security are essential.
Key features include streamlined onboarding, intelligent incident management, continuous optimization, and AI-driven insights.
Read the guide to see how AI-powered DEM can transform operations.
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Generative AI Success Stories Supported by AllCloud
By: AllCloud
Type: eBook
To unlock the transformative powers of generative AI, many organizations have leveraged expert support, such as from an AWS Generative AI Competency Partner like AllCloud.
This e-book shares success stories that AllCloud has enabled. For example, the partner helped a software company create a custom machine learning model and GenAI tool that accelerates compliance reporting for power outages.
Tap into the book to explore this case study and others.
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Automate workflows, boost productivity with Slack's Workflow Builder
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Streamline workflows and boost productivity with Slack's Workflow Builder. Discover how leading companies use no-code automation to accelerate sales, marketing, customer service, and more. Learn how you can build time-saving workflows in this eBook.
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7 data integration drivers & the opportunities they present
By: Qlik
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In this solution brief, you'll discover the 7 key business drivers for AI-powered data integration that can help ISVs, data providers, and digital businesses transform customer data into actionable insights. Read on now to learn how to integrate any data source, ensure data trust, and establish real-time data pipelines.
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Level-Up Your Enterprise Linux: An Instructional E-Book
By: TechTarget ComputerWeekly.com
Type: eBook
In this e-book, you will discover how to optimize server reliability, uptime, and IT manageability (and meet your SLAs) using an enterprise-grade Linux platform. Read on to ensure your business receives the processing power it needs to address increasingly sophisticated and demanding application requirements.
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CW Benelux - May-July 2022: Meta shelves hyperscale datacentre plan in Netherlands
By: TechTarget ComputerWeekly.com
Type: Ezine
Meta's plan for a hyperscale datacentre in the Netherlands which was to serve the metaverse world has been halted following a campaign by environmentalists and the Dutch parliament's call for the government to do everything in its power to stop the facility being built. Read about it in this issue of CW Benelux.
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Unlock Endless Possibilities with Easy to Use AI Tools
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Enable smarter and more secure collaboration with simple access to AI-powered time-savers.
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Top 5 GenAI questions on every CPO's mind
By: AWS
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This AWS infographic, Top 5 Generative AI Questions on Every Product Team’s Mind, will further your understanding of this new technology and help you guide your customers to greater success with generative AI.
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Unlock AI-Driven Personalization for Customer Experiences
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Explore how AI is powering personalized experiences that customers expect. Discover the challenges and solutions for delivering impactful brand experiences through responsible AI-driven personalization. Read the full white paper to learn more.
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AI-Powered DEM Solution Critical Capabilities Checklist
By: New Relic
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Evaluate the critical capabilities needed for an effective AI-powered digital experience monitoring (DEM) solution. This checklist covers key factors to consider, from real-user monitoring to AI-driven optimization, to help you select the right DEM solution for your business. Read the full guide to power your digital strategy.
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For increased brand loyalty, start with improving your CX
By: Talkdesk
Type: White Paper
Let’s face it, no one calls into a contact center to tell employees that they are doing a good job. Your customers call in because they have an issue or need assistance. This is why when your agents are trained in compassion and empathy, your organization can reap the benefits of increased brand loyalty and increased revenue. Read on to see how.
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A Computer Weekly buyer's guide to edge computing
By: TechTarget ComputerWeekly.com
Type: eGuide
Edge computing is currently one of the most important trends in IT. It is more likely to complement cloud by supporting workloads that are latency sensitive, require a lot of compute power, or involve large data volumes. In this 15-page buyer's guide, Computer Weekly looks at the potential of harnessing compute power at the edge.
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Empower Your Developers With GenAI: AWS Insights
By: AWS
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The eBook “Unleash the Power of Generative AI: Build Better Applications, Faster” describes how companies and their application developers can overcome the barriers to generative AI adoption by leveraging AWS tools and services.
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Streamlined CX through expertly Managed Services
By: Intervision
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ConnectIV CX, a managed Contact Center as a Service (CCaaS) solution, enhances customer experiences through streamlined support, 24/7 US-based coverage, and proactive monitoring. Gain crucial insights and streamline service delivery with AI-powered bots. Read the full product overview to learn more.
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Next Steps Guide Customer Service
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Streamline the customer experience from start to finish with generative AI. GenAI -powered Now Assist makes it easier than ever for customers to self-solve, empowers your agents to quickly resolve complex cases, and enables field technicians to fix issues on the first visit with work order summarization.
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Unleash productivity with GenAI
By: ServiceNow
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How can you supercharge productivity across all your workflows AND create great experiences for employees and customers? Read this guide to see how innovative companies like yours can say YES to both with AI. Learn how you can accelerate business agility to drive better business outcomes, using a single AI-powered cloud platform.
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How you can improve call center productivity in the AI era
By: Broadvoice
Type: Blog
When it comes to call center agents, the threat of AI coming for their jobs has been widely discussed and published in articles all over. However, AI should not be considered a replacement. It’s a tool to empower your agents to resolve cases faster, make better informed decisions, and ultimately, make your customers happier. Read on to learn more.
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Business analytics needs underpinnings of sound data and data-skilled humans
By: TechTarget ComputerWeekly.com
Type: eBook
Data analytics for the solution of first-order business problems is probably more important than ever. It is not new. Companies and organisations have been analysing computerised data for many decades. But all sorts of companies now pronounce themselves "data driven". Read more about business analytics trends in this exclusive e-guide.
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Generative AI Agents: The Future of Contact Center Self Service
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Google Cloud’s Generative AI Agent is an AI-powered solution designed to bring powerful self-service to the customer experience — including answering customer questions, resolving simple issues, and providing around-the-clock customer support.
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Computer Weekly – 6 March 2018: Getting up to speed with 5G
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we look at what needs to be done to make next-generation 5G mobile networks a reality. Fewer EU workers are moving to the UK – we examine what that means for the IT skills gap. And we analyse the state of the hyper-converged infrastructure market. Read the issue now.
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Case study BSES: Online payments increase by 50% for utility company
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Explore cloud-powered data insights for financial services
By: AWS-Splunk
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Discover how financial services organizations can leverage Splunk and AWS to modernize on the cloud, enhance security, build operational resilience, and improve customer experiences. Read the full e-book to learn more.
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15 Stories of Embedded Analytics
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Embedded analytics can give your applications, portals, web pages and more a powerful competitive edge. In this ebook, learn the benefits of embedded analytics, how to deploy and customize your embedded solution with ease, and how different partners across various industries have created successful embedded analytics solutions.
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Maximizing Power Efficiency with Dell Optimizer
By: Dell Technologies and Intel
Type: White Paper
Finding the optimal balance between performance and power efficiency is key in getting the best from your hardware. By allowing you to customise your PC’s thermal management settings, learn how Dell Optimizer can ensure you better runtime efficiency in performance per watt for your workload.
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Automated document management system tools transform workflows
By: TechTarget ComputerWeekly.com
Type: eBook
In this e-guide, we examine the components of a viable DMS and the technologies influencing its broader acceptance, how e-signatures are powering DM Simplementations, the differences between electronic and digital signatures, and the role of automated document management system tools in ensuring continuity for the new hybrid workforce.
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Business Email Powered by Microsoft Exchange Helps Employees to be More Effective and Productive
By: Intermedia.Net
Type: White Paper
Discover how Intermedia's Hosted Exchange Email can boost productivity and security for your business. Learn about features like real-time threat protection, encryption, and Microsoft 365 integration. Download the datasheet to explore how Intermedia's email solutions can meet your needs.
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GenAI for Industries
By: AWS
Type: eBook
Leading organizations of every size and across every industry are leveraging AI to achieve various business results. See how 10 organizations are using AWS AI to improve customer experiences, augment human ingenuity, optimize business operations, and accelerate innovation. Get the eBook.
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MicroScope – December 2019: Time for change
By: MicroScope
Type: Ezine
In this issue, we ask experts how they're approaching digital transformation to meet customers demand, and we look at whether the actions of the user should reflect on the accountability of the cloud provider
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How Generative AI is Powering Your Omnichannel Strategy
By:
Type: Talk
Discover how to unleash the power of generative AI to transform your existing knowledge into smart, personalized snippets ready for your chatbots, agent assistants, and more with Panviva. Join the Upland Panviva team to learn more about: • The changing expectations of customers and agents • Why your customers and agents need personalization • A seamless omnichannel journey powered by AI Knowledge • The power of Panviva + Genesys • AI Knowledge Assistant – an introduction!
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Powering down: Keeping datacentre energy costs in check
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, we take a look at some of the outside influences that could potentially impact on datacentre power and management costs in the years to come, while also taking a closer look at some of the latest thinking and best practices around datacentre energy efficiency and cooling today.
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Surfacing Attacks and Anomalies with the Fastly Next-Gen WAF
By:
Type: Replay
Traditional WAFs were created to block malicious web requests and allow legitimate traffic through to your applications and APIs. However, oftentimes security practitioners want the ability to do more with the requests they see. With the right tools to tag and label these requests, traffic that appears anomalous or interesting can power highly-customized protection and visibility. The Fastly Next-Gen WAF (powered by Signal Sciences) was made for practitioners, giving them the power to view and utilize their traffic data in actionable ways that a traditional WAF can’t. In this webinar attendees will learn: —What signals are and how Fastly uses the signals-based approach to understanding application-layer traffic. —How customers utilize custom signals to power and inform their next-gen WAF rules. —How to create custom signals and rules with a demo.
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Computer Weekly – 5 June 2018: The bumpy ride to digital transformation
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we look at the lessons to be learned from General Electric's bumpy ride to digital transformation. We assess the use of software-defined networking in corporate IT infrastructures. And we find out how Royal Bank of Scotland approaches digital and business innovation. Read the issue now.
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Systems Management Demo Series – OpenManage Enterprise Power Manager
By:
Type: Video
Lori Matthews, Product Manager of OpenManage Enterprise Power Manager shows customers how this solution: • Automates power capping with policies • Alerts power and thermal events • Prevents outages from power and thermal issues • Reduces power consumption • Provides comprehensive reporting to: • Identify where to move a server into production faster and safer • Provide chargeback data • Map the power and thermal health of the servers
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Manage Customer Experiences Intelligently from Wherever
By: Intermedia.Net
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Learn how you can help your business deliver better customer experiences with customizable features, AI-powered analytics, and seamless integrations. Read the full guide to discover more.
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Unlock In-Depth Observability with OpenTelemetry and Honeycomb
By: Honeycomb
Type: eBook
Discover how Honeycomb and OpenTelemetry work together to power advanced observability. Learn about distributed tracing, data-rich visualizations, and service maps. Get started with instrumentation and maximize insights from your telemetry data. Read the full guide to enhance your observability.
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Virtual agents: What they are and how to get one
By: Boost.ai
Type: Blog
Virtual agents are transforming customer service with personalized AI-powered support. In this blog post, you'll learn how these intelligent assistants can benefit your business and how to get started with virtual agents. Read on now to discover the power of conversational AI.
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Create connections with buyers through episodic content
By: BrightTALK by TechTarget
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It’s clear that consumers today crave video - and lots of it. But you may be wondering, how does that translate to the B2B buyer landscape? Access this e-book to learn how episodic content can ignite any demand generation or ABM strategy for long-term results & discover tips for ensuring your webinar series is a success.
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MicroScope – November 2022: Elevate security to minimise risk
By: MicroScope
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Security remains a major concern for customers and a continuing area of growth for the channel – so what can managed service providers do to help out? Also read about expectations for the last quarter of 2022 and how partnerships are key to digital transformation.
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Simplify your contact center's customer experience maze
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Explore strategies to enhance customer experience and operational efficiency in your contact center. This guide covers solutions like rebadging, agent assist, RPA, chatbots, and more. Learn how to navigate the CX maze and deliver exceptional service. Read the full white paper.
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Lowering Cost, Improving Control of Solid-state Lighting
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The traditional approach to powering LED lighting, which involves having a power supply or driver attached to every light fixture, is wasteful and expensive. Centralized, remote power sources are the solution. What you’ll learn: o How using a centralized, remote power source can significantly reduce installation or conversion costs o How such power sources deliver substantial ongoing power consumption cost savings o Savings illustrated by using financial models and figure validated by customers
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How to transform your agent experiences in the contact center
By: Intervision
Type: Blog
Modern contact center solutions can transform agent experiences, boosting efficiency, engagement, and customer satisfaction. Learn how to revolutionize your contact center and drive business success by reading the full article.
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Norma Group's journey with Microsoft Dynamics 365 and Power BI
By: Avanade
Type: Case Study
NORMA Group, a global manufacturer, harmonized its business processes with Microsoft Dynamics 365 to enhance decision-making and customer service. The cloud-based ERP solution offered transparency into production and employee activity, enabling data-driven insights. Read the full case study to see NORMA Group's operational transformation.
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Top 10 datacentre stories of 2021
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The 2021 datacentre news cycle has been dominated by stories about how demand for hyperscale datacentre capacity is continuing to boom, while market watchers grow increasingly concerned about how all this growth is affecting the environment. With this in mind, here's a look back over Computer Weekly's top 10 datacentre stories of 2021.
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Reasons to consider disaggregated block storage for your workloads
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Discover the top 12 reasons to choose HPE GreenLake for Block Storage powered by HPE Alletra Storage MP. Learn how this solution delivers self-service agility, simplified provisioning, AI-driven management, and a 100% data availability guarantee. Read the full White Paper to learn more.
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Accelerating innovation and optimizing operations with AI
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Discover how public sector organizations are using AI to drive innovation, improve applications, and optimize costs. Learn how AI can accelerate growth and enhance user experiences across industries. Read the full eBook to explore real-world success stories.
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Marketing analytics, big data and ethics
By: TechTarget ComputerWeekly.com
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In this e-guide, we discuss the how important respecting the data privacy of customers and prospective customers is for companies trying to make a profit. For commercial organisations, finding this ethical balance between making money from data and safeguarding the privacy of personal data is more important than ever thanks to the EU's GDPR.
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Why a data science and AI platform is key for optimizing ROI
By: Domino
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To succeed in this AI-centric business world, it is important to not only leverage the power of AI but to do so responsibly and cost-effectively. In this e-book, you will discover the importance of a data science and AI platform’s role in optimizing ROI. Read on to learn how you can build trust and reputation with customers and stakeholders.
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Pros and cons of major CRM providers
By: TechTarget ComputerWeekly.com
Type: Ezine
In this issue of Computer Weekly, as the UK votes for a new government, examine the digital policies in the manifestos of the Conservative, Labour and Liberal Democrat parties, and hear what IT trade body TechUK would like to see for the tech sector from the next administration. Read the issue now.
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Put AI to work and drive business transformation in IT
By: ServiceNow
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How can you free up your IT teams to focus more on initiatives that drive innovation and growth? Download this guide to explore the generative AI experiences you can deliver to your employees and customers on the ServiceNow platform.