Not Business as Usual. The Changing Channels in Consumer Electronics
By: IBM Line of Business View more from IBM Line of Business >>
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InFocus: IBM
By: IBM
Type: Analyst Report
As part of Canalys’s series of “InFocus” reports, Canalys assessed IBM’s global channel strategy and performance, while considering the implications for partners moving toward AI and hybrid cloud. IBM’s ecosystem-led approach offers business partners with an enhanced program structure that provides them with access to:
- Innovative technology,
- Marketing resources and tools,
- Financial incentives,
- Training and more!
With hundreds of strategic partnerships, the report proclaimed IBM as well-positioned to offer business partners deep collaboration and support.
These are also closely related to: "Not Business as Usual. The Changing Channels in Consumer Electronics"
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MicroScope – March 2023: Steering the storage market
By: MicroScope
Type: Ezine
What’s driving the storage market?
A number of factors are affecting the storage industry, and the channel can benefit from understanding the dynamics of the market
IBM channel boss relishes opportunity to grow ecosystem across channel
IBM’s UK and Ireland channel lead is excited by the prospect of making a difference in the role and helping the vendor increase its partner business
How to make your business more sustainable
Flex IT’s UK sales manager, Ashley Ross, sets out six simple steps to help make a difference in green efforts
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MicroScope's ultimate guide to the digital transformation and emerging opportunities for the channel
By: MicroScope
Type: eGuide
Digital transformation is a phrase that means many things to many people but for it to have any real relevance to the channel then it needs to mean a chance to make money.
Anecdotal and analyst reports indicate that customers of all shapes and sizes are starting to feel the pressure to invest in their IT systems to unlock the potential insights that going digital could provide. They need to do it to remain competitive and relevant and that has to be good news for the channel.
The phrase might be one that gets over used at conferences and in pitches but it refers to something that is really happening and to revenue opportunities that are emerging right now.
This e-guide will share some of the recent developments in the channel and the latest thoughts about the issue.
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MicroScope January-February 2024: Things are looking up for 2024
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MicroScope – September 2019: Helping digital transformation
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MicroScope - May 2019: Packaged services the global shift towards virtual distribution
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In this month's issue, we cover changes in distribution and the challenges being faced by those aiming to add value.
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MicroScope – April 2022: Can life ever really be simple for partners?
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In this issue, discover whether simplifying programmes and interactions with partners is achievable, and what barriers stand in the way for vendors looking to make life easier. Also read about why reskilling in a post-pandemic world is key to boosting industry, and learn about what to expect from the manufacturing sphere over the next year
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MicroScope – September 2023: Channel pushes on against the odds
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Type: Ezine
In this issue, we take a look at the struggles and triumphs faced by the channel this year so far. Also read up on possible solutions to the skills shortage, including the opening up of STEM to a more diverse range of students, and the necessity for improving skills on the job.
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MicroScope July 2019: The effects of Brexit on business
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Brexit is still to be delivered, but the channel has to carry on as if it's business as usual
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MicroScope – October 2022: 40 years of MicroScope
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As we celebrate MicroScope's 40 anniversary, we look back (and forward) to assess how the channel keeps changing, with experts weighing in with their opinions
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MicroScope – May-June 2024: The challenge of our time
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Type: Ezine
In this issue, explore what you can do to help customers on their net-zero journeys as sustainability grows in importance in the boardroom. Also read up on the benefits of refurbished kit, and learn how Tech Channel Ambassadors are promoting careers to young people and reskillers
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Customer Service-How IBM's Agents & Mobile Workers Deliver Intelligent Service
By:
Type: Replay
IBM, a 105-year-old company, transformed its customer support channel for over 22,000 agents. To evolve its business and drive new levels of engagement, IBM partnered with Salesforce to support its service transformation, create a consistent agent experience, and drive greater value to customers globally. Join us for an in-depth look at how IBM reinvented its 50+ year old ticketing system, now powered by AI, and how it uses Watson and Salesforce to deliver outstanding customer service. Also, learn about its breakthrough initiatives using Community Cloud to build a digital front door for its customers and Field Service Lightning to manage complex remote deployments around the world. Finally, plan how you can launch your own transformation with lessons learned and best practices from IBM.
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MicroScope – July 2023: The pressure to deliver
By: MicroScope
Type: Ezine
With technology always changing, it can feel like an impossible feat to keep up – we speak to experts about how the channel handles rapid change and the pressure this places on partners to meet customer expectations. Also read about major themes of the market and how the topic of return on investments needs to stretch beyond economics
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MicroScope – June 2023: Take a balanced approach to security
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Type: Ezine
In this issue, read about how to help customers manage their security portfolios in a world of increasingly complex systems, discover how insights are providing more opportunities for partners, and learn whether being an MSP is enjoyable or not
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MicroScope – October 2021: Choosing a channel career
By: MicroScope
Type: Ezine
In this issue, we explore whether more partners equals better business, and take a closer look at how IT consumption is changing thanks to subscription services. Also read a special feature looking into whether the channel offers good prospects for school-leavers hoping to start on a career path that could make a difference
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Accelerating revenue with IBM
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CW Nordics - May-July 2019: Facing up to fintech
By: TechTarget ComputerWeekly.com
Type: Ezine
In this issue of CW Nordics, we take a look at how one of the Nordic region's big, traditional banks is going about meeting the challenges posed by new digital entrants into the finance sector. And it is another large traditional player, but this time in the IT world, which Nordea is turning to for support– none other than Big Blue.
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IBM Cloud: No shift, Sherlock
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On-prem Backup Solution for CIO Hosted Production Apps
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Type: Case Study
IBM's CIO organization streamlined enterprise backup management with a centralized cloud-based solution using IBM and Cobalt Iron technologies. This provided a unified user experience, simplified backup and restore processes, and enabled application owners to protect petabytes of critical data. Read this full case study now to learn more.
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To Modernize or Not to Modernize
By:
Type: Replay
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To Modernize or Not to Modernize
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To Modernize or Not to Modernize
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Type: Replay
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MicroScope – January 2023: Channel themes for 2023
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By:
Type: Video
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Are You Ready for a Possible Recession?
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Marketing Excellence Awards 2023 - Embedding an Account-Based Culture - IBM
By:
Type: Video
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Computer Weekly – 12 July 2016: Watson gets to work
By: TechTarget ComputerWeekly.com
Type: Ezine
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Channel market update: the world of print
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MicroScope – November 2021: Scaling the skills shortage
By: MicroScope
Type: Ezine
Navigating the challenges of retaining talent is an increasing concern for the channel, with many professionals set to change jobs – discover why this is and how big of a problem the industry faces. Also read about the increase in demand for anything as a service, and why exactly the channel keeps enduring through the years
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9 IBM Cloud Paks for app modernization and cloud efforts
By: TechTarget ComputerWeekly.com
Type: eGuide
It takes time, money and labour to modernize applications and workflows to use cloud environments. IBM brings a new dimension to cloud adoption with highly integrated solution stacks that can provide a range of typical workflows for business users. In this e-guide, learn how IBM Cloud Paks can help ease some challenges of application modernization.
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Securing your Journey to the Hybrid Multi-Cloud – from Patchwork to Platform
By:
Type: Replay
As organization utilize the cloud for innovation and growth, security teams are challenged with ensuring those business initiatives and missions are successful. We need to drive change and integrate security into the business at many levels, from strategy to technology and incident response. We also need to extract as much value as possible from the tools and data sources we already have in place. Join us to see how what IBM has learned from thousands of engagements and how the industry is moving towards a true, open, interoperable platform for securing hybrid multicloud environments. Please feel free to reach out to Patrick and or Chris with any questions or requests at patrick.vowles1@ibm.com and cbontem@us.ibm.com
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Computer Weekly – 6 February 2018: How a digital workplace can drive innovation
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we look at some of the latest tools for the digital workplace and find out how they can improve collaboration and innovation. We ask what lessons the demise of Carillion has for IT outsourcing. And the CIO of retailer River Island tells us how technology is changing the high street in fashion. Read the issue now.
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Time to Print
By: MicroScope
Type: eGuide
In this e-guide, we discuss the ever-evolving world of print within the digital age. We look at how major print vendors are planning on using the channel to help them grow, how 3D printing is having an impact andwhy cloud-based solutions are increasing.