You've requested...
BMC CONTROL-M Business Process Integration Suite
Download this next:
Digital transformation: bridging the paper and digital gap
Enterprises need to continuously innovate to remain competitive and reduce costs, drive customer satisfaction and loyalty, and improve process efficiency. To achieve this, there is a need for a two-pronged approach of proactively digitising paper-based processes and leveraging workflow automation technologies and platforms.
Quocirca’s Digital Maturity Index reveals that a strong focus on business process transformation is paying dividends in profitability and enhanced customer relationships. Enterprises are increasingly turning to traditional managed print service (MPS) providers that have the expertise, to improve process efficiency across both paper and digital information.
- Business process efficiency, compliance and cost are top reasons for digitisation
- MPS is effectively driving paper to digital transition
- Digital leaders outperform their peers with respect to business process automation
These are also closely related to: "BMC CONTROL-M Business Process Integration Suite"
-
Going big: why companies need to focus on operational analytics
This report from Capgemini Consulting’s Digital Transformation Institute reveals the extent to which the search for competitive advantage has driven organisations to shift the focus of their analytical efforts away from customer-facing processes to back office operations, over the past three years.
Over two-thirds (70%) now put more emphasis on operational analytics initiatives than on consumer-focused processes. However, broad deployments remain limited and success even more so, with only 18% having both implemented analytics widely across operations and achieved desired objectives.
- Game Changers – 18% of organisations have integrated most of their analytics initiatives with their business processes and have realised the anticipated benefits from their analytics initiatives.
- Optimisers – 21% have typically realised early benefits from their analytics initiatives in a limited number of areas within their operations but have not yet scaled up to more complex initiatives.
- Strugglers – 20% have integrated analytics in most of their business processes but struggle to realise the benefits.
- Laggards – 41% are introducing analytics initiatives in their operations. They have mostly implemented proof of concepts but lag behind in terms of deriving benefits.
-
RPA vs. BPM: How are they different?
Robotic process automation and business process management are complementary partners in driving digital transformation initiatives. RPA has received a lot more publicity in recent years, but BPM is an essential discipline and a key enabler in scaling RPA projects.
RPA differs from BPM in several ways, but most significantly, RPA automates a specific set of tasks while BPM determines what tasks to automate and the steps needed to eliminate and consolidate those tasks.
In this e-guide, we look into the main differences between these process-oriented initiatives and how they can complement each other when planning, automating and improving key business operations.
