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  • Address Challenges in Integrated, Complex IT Environments

    Sponsored by: IBM

    This white paper unveils the opportunities and challenges in your complex, integrated IT environments. Read on to discover how you can leverage proactive and preventative support services to address your top IT challenges in mobile, cloud, social, and analytics environments.

  • Computer Weekly: Robots at Your Service

    Sponsored by: ComputerWeekly.com

    Many digitally revolutionary technologies are currently on the edge of the mainstream—including virtual reality, artificial intelligence for financial advice, and the Internet of Things. This week's issue of Computer Weekly discusses the limitations that are holding these technologies back from widespread adoption.

  • CIO Trends Q1 2016

    Sponsored by: ComputerWeekly.com

    This guide offers a collection of our most popular articles for IT leaders during the first few months of 2016, examining the changing role of CIOs and how to enhance their relationships with their peers across the business.

  • Optimize Uptime and ROI with Integrated Hardware Maintenance

    Sponsored by: IBM

    This data sheet details a support offering designed to expand the life and ROI of your server, storage, and networking investments by simplifying your technical support strategy with a single point of contact. Access now and find out how you can streamline vendor management and focus on core business.

  • Driving Growth and Innovation with a Trusted Support Resource

    Sponsored by: IBM

    In this paper, you will discover a technical support service designed to help you respond effectively to changing demands. Read on to learn about integrated, proactive support that will simplify your IT asset management, enhance service quality, and control IT costs.

  • CIOs: 3 IT Imperatives to Transform the Enterprise

    Sponsored by: ServiceNow

    This resource presents key insights from a recent CIO leadership forum in which senior IT leaders shared strategies for IT innovation. Learn the 3 imperatives that these leaders used to transform their enterprise.

  • Time is Money and Downtime is Expensive: A Look at ITSM Best Practices

    Sponsored by: IBM

    Discover in this white paper a proven 3-step initiative to bolster your ITSM technical support strategy to combat the costly issues of downtime. Read on to achieve optimal IT support and begin this initiative by learning how to develop a roadmap to define and prioritize transformative initiatives.

  • 3D Printing Is at a Tipping Point

    Sponsored by: SearchCIO.com

    In this handbook, read about the use cases for 3D printing and the challenges ahead, the role CIOs can play in the field, and how the technology will impact the market.

  • How Much Is Software Complexity Costing You?

    Sponsored by: IBM

    In this infographic, you will discover how to streamline IT service cost and time with a single point of contact, and prevent downtime. Read on to access a solution that will help your business increase end-user productivity to enhance business results, and more.

  • The Path to Self-Disruption: 9 Steps to Complete Your Digital Transformation

    Sponsored by: Hewlett-Packard Enterprise

    In this white paper, you will discover how to overcome the reality of self-disruption and plot out your IT's digital transformation in 9 steps. Read on to apply the following expert guidelines to your unique digital transition.

  • Smart Service Management Transforms Corporate IT

    Sponsored by: Matrix42

    In this white paper, you will discover a holistic, integrated approach to service management that utilizes modern automation and management tools, enabling CIOs to overcome potentially costly shadow IT, rising IT complexity and device diversity, and more.

  • Multivendor IT Environment Dangling By A Thread?

    Sponsored by: IBM

    This infographic explores how keeping a complex, responsive IT environment up and running to serve your customers requires a higher level of proactive technical support. Learn how this strategy can simplify IT asset management, enhance service quality, and more.

  • Today's State of Work: The Productivity Drain

    Sponsored by: ServiceNow

    This resource presents the results from interviews with nearly 1,000 managers at companies across the globe. Read on to learn 3 reasons why administrative duties takes up so much time and to discover a solution that can make work IT processes more productive.

  • Computer Weekly March 2016: Building Data Centers Under the Sea

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, delve into Microsoft's trial of an underwater data center and assess the technology and environmental implications. In addition, read on to see if the desktop PC is set to be reinvented as PC suppliers build new products around Windows 10. Read the issue for these highlights, and more.

  • Best Practices Guide to IT Service Management

    Sponsored by: Matrix42

    This white paper takes a look at some of the top challenges that IT service managers face today and offers strategies for overcoming them. Learn how to achieve complete service cost transparency, faster service management, and more.

  • Smarter Service Management: A CIO's Perspective

    Sponsored by: Matrix42

    This white paper discusses the modern CIO's top IT challenges, as well as how you can transform outdated IT service management (ITSM) practices to overcome them.

  • The Service Desk Dilemma

    Sponsored by: Matrix42

    This white paper explores how you can add more automation and flexibility to the service desk to make the IT team's work easier across system boundaries. Learn how this modern ITSM strategy can help you achieve faster incident resolution, full integration between systems, and more.

  • ITSM Drives Digital Transformation at the NHS Education for Scotland

    Sponsored by: ServiceNow

    In this brief video, Christopher Wroath, Interim Director of Digital Transformation, explains why not changing to a service management culture is not an option at the NHS Education for Scotland. Uncover how this enables them to demonstrate a properly integrated service-led experience for trainees.

  • How to Overcome The Top ITSM Challenges

    Sponsored by: Matrix42

    In this white paper, learn how you can overcome the top IT service challenges by leveraging an integrated ITSM strategy. Discover how this approach can enable easier management, happier customers, lower business risk, and more.

  • CIO Decisions – March 2016, Volume 50

    Sponsored by: SearchCIO.com

    The demand for mobile app development at enterprises today is ever increasing. How are CIOs tackling the challenge?

  • Today's Digital Enterprise Demands a New Kind of ITSM Support

    Sponsored by: ServiceNow

    In this expert e-guide, discover why a fresh approach to ITSM is not only required to remain competitive—it's essential for survival—and learn how SABRE technology is redefining ITSM support.

  • Computer Weekly – 1 March 2016: Protecting the UK from cyber attacks

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we talk to the National Crime Agency's top cyber cop about tackling IT security threats against the UK through global collaborations. We ask CIOs for their tips on building an IT strategy for the digital age. And we review the big six storage suppliers' plans for all-flash arrays. Read the issue now.

  • The CIO's Guide to Avoiding IT Irrelevance: Build a Bridge with BYOD

    Sponsored by: Matrix42

    In this white paper, you will discover 7 crucial steps to avoid IT irrelevance by beating Shadow IT with BYOD. Access this paper to view the key aspects of this EMM-based approach, and learn how to eliminate barriers for users with self-service and social ITSM, and more.

  • Take the First Steps Toward Effective SIAM

    Sponsored by: ServiceNow

    In this brief video, an industry expert explains why an effective Service Integration and Management (SIAM) function is more than just vendor management. Tune in for best practices on how to get started with SIAM.

  • Location-Based Apps and CRM: Convenience vs Privacy Concerns

    Sponsored by: HERE

    This expert e-guide explains the current landscape of the taxi-hailing application market (think Uber) and examines how location-based mobile apps are revolutionizing customer relationship management in hospitality, insurance, and retail with a big emphasis on the customer privacy concern.

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