Optimizing Your Contact Center Resources Uplifts the Experience for Everyone
By: Amazon Web Services View more from Amazon Web Services >>
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Unleashing a Contact Center Transformation Innovation with Generative AI
By: Amazon Web Services
Type: White Paper
In this report you'll find:
- Surging demand and application of AI in the contact center is just getting started
- Critical areas of AI impact
- Generative AI takes CX and EX to the next level
And more...
These are also closely related to: "Optimizing Your Contact Center Resources Uplifts the Experience for Everyone"
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Unleashing a Contact Center Transformation Innovation with Generative AI
By: Amazon Web Services
Type: White Paper
In this report you'll find:
- Surging demand and application of AI in the contact center is just getting started
- Critical areas of AI impact
- Generative AI takes CX and EX to the next level
And more...
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Put AI To Work For People Leverage The Power of Artificial Intelligence to Transform Business
By: ServiceNow
Type: Analyst Report
Facing digital disruption, businesses are embracing AI for growth, cost reduction, and risk mitigation. Generative AI is key, automating tasks, enhancing summarization, and personalizing experiences.
A Frost & Sullivan report examines AI's role in:
- Accelerating and refining case management, meeting notes, and customer interaction summaries
- Using generative AI for tailored customer experiences
- Utilizing AI for predictive analytics to inform decisions
The report advises on selecting AI providers, emphasizing security, accountability, and customization.
Discover how generative AI can elevate efficiency and customer satisfaction in the full report.
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Computer Weekly – 14 June 2022: Managing Apple Macs in the enterprise
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