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Harness the power of AI: A guide to modernizing your workplace

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Boost IT productivity and employee experiences with generative AI

The advent of generative AI (GenAI) is transforming IT operations and service management. This white paper explores how ServiceNow's Now Assist enhances productivity and efficiency in IT teams.

Key highlights:

· Now Assist for IT Service Management automates tasks like summarising chats, freeing agents for complex issues.

· Now Assist for IT Operations Management helps operators respond to alerts, reducing resolution time.

· Now Assist for Strategic Portfolio Management streamlines feedback and demand intake for faster innovation.

· Now Assist for Creator accelerates app development with flow generation and code recommendations.

Discover how ServiceNow's GenAI-powered Now Assist boosts productivity.

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