Is Cloud Ready for Video Collaboration?
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A Computer Weekly buyer's guide to communications as a service
By: TechTarget ComputerWeekly.com
Type: eBook
As communications needs evolve, organisations must keep pace with the latest services available. In this 15-page buyer's guide, Computer Weekly looks at how we arrived at current-day comms systems, the growing popularity of CPaaS and the advantages of cloud-based offerings in the new normal of hybrid working. Download our exclusive e-Guide and read more about:
- Adapting to the next generation of collaboration and comms services
- Comms platform as a service: Tech for the future
- Rethinking business communications
These are also closely related to: "Is Cloud Ready for Video Collaboration?"
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The Ultimate Guide to Collaboration for Small and Mid-Market Businesses
By: Broadvoice
Type: eBook
With it being predicted that 36.2 million Americans will be working remotely by 2025, it has become critical for organizations to ensure that their collaboration solutions meet modern standards. This means that these technologies must:
- Provide better user experiences
- Enable data portability and accessibility
- And more
To do so, many have transitioned to the cloud. However, knowing which cloud communication and collaboration tools best fit your company’s needs can be tricky.
Browse this e-book to learn more and discover which cloud tools can best help your business succeed.
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How best to put collaboration tools to work for your team
By: TechTarget ComputerWeekly.com
Type: eGuide
This collection of recent expert advice aims to make your quest for the best option a bit easier. Read on and learn the latest on what collaboration tools now offer, including advanced technology like AI and speech recognition.
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CIO Trends #4: Benelux
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, we look at some of the biggest global enterprise trends and add a Benelux twist with a focus on the Netherlands.
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5 considerations when integrating voice with Microsoft Teams
By: NTT and Microsoft
Type: eBook
The modern, hyper-distributed workforce communicates in myriad ways: in video meetings, over chat messages, through voice calls, and more. To simplify their communications strategy, many businesses have unlocked the power of voice with Microsoft Teams. In this guide, review 5 key considerations for that approach.
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UCaaS vs. CCaaS vs. CPaaS: What's the difference?
By: TechTarget ComputerWeekly.com
Type: eGuide
It can be difficult to make sense of popular cloud communications service models. Compare UCaaS vs. CCaaS vs. CPaaS to understand their differences and how they can be used together.
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A Computer Weekly buyer's guide to video conferencing and collaboration
By: TechTarget ComputerWeekly.com
Type: eGuide
In this 17-page buyer's guide, Computer Weekly looks at how employers can support a future of flexible working, with video conferencing, collaboration, augmented reality and unified comms technologies all lined up to play a part.
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Infographic: Zoom vs Teams vs Cisco
By: TechTarget ComputerWeekly.com
Type: eGuide
While all video conferencing tools perform broadly similar tasks, there are certain differences between products and providers.Here we examine the Cisco, Microsoft, and Zoom platforms, highlight the unique features of each product, and explain how the products differ from one another.
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1 simple tool to help avoid the hang-ups of legacy voice systems
By: T-Mobile for Business
Type: White Paper
In this IDC white paper, discover how small to medium-sized business can realize several benefits from unified communications as a service, including worker flexibility, simplified business communications, and more.
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CIO Trends #4: Nordics
By: TechTarget ComputerWeekly.com
Type: eGuide
Read analysis of some of the Nordic results from the Computer Weekly IT priorities survey for this year. Unsurprisingly, cloud computing is one of the biggest draws and more than half of CIOs in the region will spend more on cloud technologies this year than they did in 2016.
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UCaaS 101: Better understand the ins and outs
By: RingCentral
Type: eBook
Unified Communications as a Service (UCaaS) integrates messaging, video meetings, phones, and more in one cloud platform. Additionally, it can offer enterprise-class security, reliability, and global scalability, and an open API that can enable custom workflows. To learn more, download the full white paper.
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Migrating to the cloud: A 4-step, risk-free guide
By: RingCentral
Type: White Paper
Enterprises migrating to the cloud face unique challenges. This guide explores 4 paths to a risk-free cloud migration, including hybrid cloud PBX, Microsoft Teams direct routing, and carrier-supported migrations. Learn how to maximize existing investments while modernizing communications. Read the full guide.
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Analyst insights: How the cloud is transforming UC
By: RingCentral
Type: White Paper
To learn how to bolster your hybrid-work communications strategy, dive into this white paper by President & Principal Analyst of COMMfusion and Co-Founder of BCStrategies, Blair Pleasant.
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CW ANZ: Australian firms connect people in new ways
By: TechTarget ComputerWeekly.com
Type: Ezine
Australian organisations such as BPay are turning to unified communications (UC) to create workplaces where employees operate in a flexible and open work environment. In this issue of CW ANZ, we look at how companies are approaching UC, the state of the market and what organisations need to do to be successful in rolling out UC tools.
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Transforming UC & collaboration with advanced AV solutions: A guide
By: Shure Inc
Type: White Paper
Download this white paper for insights on potential gaps in your current UC portfolio, recommendations for how to fill them, and learn from two success cases on how to capitalize on the lucrative AV opportunity.
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The secret to better communication for educators
By: Sangoma Technologies
Type: White Paper
Today’s education professionals need efficient ways to communicate and interact with parents, administrators, students, and coworkers. However, due to school budget restrictions and other challenges, many educators find themselves unsure of how to proceed. Dig into this white paper to learn more.
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VoIP has never lost its voice: How to get the most out of your business communications
By: TechTarget ComputerWeekly.com
Type: eBook
In today's comms world, and especially with regard to hybrid working, a communications identity has now become a unified calling and collaboration endpoint, one which is part of a suite of business services spanning voice, security and network-as-a-service solutions to power the mobile workforce.
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MicroScope – June 2022: A return to face-to-face meetings
By: MicroScope
Type: Ezine
With the world emerging from the pandemic, what role does the personal event and face-to-face meetings hold in business? Also read about the next step for the future of collaboration and communication services, and why there needs to be greater diversity across the channel
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Drive frontline success with next-gen push-to-talk tech
By: RingCentral
Type: Forrester Research Report
Today, frontline worker comms gaps can hinder business agility. Modern solutions like RingCentral's push-to-talk boost productivity. Read now to equip frontliners with appropriate tools.
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Unified Communications: the key to prospering in the new working reality of Covid-19
By: TechTarget ComputerWeekly.com
Type: eGuide
The coronavirus is changing everything about how people work, and will do so permanently. It added that even though the working world was experiencing unprecedented uncertainty, there were two things that should be borne in mind: the virus will pass, and at the other side of the pandemic, the world of work will look very different.
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MicroScope: Chart course to Covid-19 recovery
By: MicroScope
Type: Ezine
Customers have had to react to changes caused by the pandemic, so what decisions have they made in the past year? In this issue, we explore how businesses have adapted to the new normal, different approaches to remote working, and take a look at the challenge of sustainability
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UC tools & strategies: 12 reasons you should adopt
By: Sangoma Technologies
Type: White Paper
With it being reported that companies who adopt unified communications (UC) tools are seeing a 52% increase in workplace productivity, a 45% spike in efficiency, and a 25% higher profit, it’s no wonder why so many are building their UC strategies. But what exactly are the best ways to do so? Browse this white paper to learn more.
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Thorough network assessments: An example
By: Reply
Type: Case Study
In this e-book, discover an example of a thorough network assessment by Net Reply that examines a company’s data center, cloud connectivity and more.
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Jargon Buster Guide to Voice over IP (VoIP)
By: TechTarget ComputerWeekly.com
Type: eGuide
In this Jargon Buster, we'll explore some key definitions around Voice over IP, and look at how VoIP fits into the wider unified communications landscape.
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Unified Communication: “It should work as easily as a telephone call!”
By: TechTarget ComputerWeekly.com
Type: Essential Guide
This article in our Royal Holloway Information Security series explains the security implications of unified communication.
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Design a winning omnichannel strategy with this tool
By: 8x8
Type: eBook
Just because customers aren’t dealing directly with a single sales agent anymore, doesn’t mean they don’t crave personalized, human-centric engagement. The million-dollar question is, with so many channels available, which should you be using? In this e-book, explore 4 different channels and their advantages in customer satisfaction.
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MicroScope – December 2019: Time for change
By: MicroScope
Type: Ezine
In this issue, we ask experts how they're approaching digital transformation to meet customers demand, and we look at whether the actions of the user should reflect on the accountability of the cloud provider
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How to enhance CX for last-mile fulfillment
By: 8x8
Type: Infographic
As people increasingly turn to online shopping, they also expect a good deliveryexperience. In fact, demand for last-mile delivery has been thriving and is expectedto increase by 78% globally in 2023. Tap into this infographic to learn about 4 steps your business can take to make the most out of the delivery experience for your customers.
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UC leader’s guide for driving revenue with UCaaS & CCaaS
By: RingCentral
Type: White Paper
Discover how to unlock revenue through connected business communications. Learn how agent empowerment, integrated contact center and unified communications, and AI-powered features can enhance customer experience and drive business outcomes. Read the full report to learn more.
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The future of customer engagement through digital communication
By: 8x8
Type: eBook
Digital is the present and future of customer engagement, with well-developed integrated communications platforms a must-have for modern enterprises. Access this report to learn how GlobalData puts together a comprehensive guide to how modern businesses are redefining their customer engagement by using digital communications and APIs.
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Digital leaders in the UK 2019
By: TechTarget ComputerWeekly.com
Type: Research Content
This report from management and technology consulting firm BearingPoint is intended to give an assessment and provide a constructive analysis of UK companies' digital maturity, hence the nature of the statistics provided.
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Collaboration software in the era of Gen-Z
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, learn how Microsoft is dominating the Software-as-a-Service space thanks to its strength in collaboration software and how the new generation of collaboration software could be stoking communication overload. Also, check out our chart comparing Slack, Microsoft Teams and Spark.
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Top Channels Travelers Use to Connect with Airlines: Insights for Executives
By: Teleperformance
Type: Research Content
With 69% of today’s customers who have contacted the same airline before and after the pandemic reporting that their interactions are now different, it has become critical for airline companies and other travel organizations to enhance their support efforts. However, doing so is easier said than done. Browse this guide to learn more.
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2023 Global Employee Experience Trends Report
By: NTT and Microsoft
Type: Research Content
83% of surveyed organizations reported low levels of employee experience (EX) capability and that this negatively impacts their business success, according to a recent research report by NTT DATA. In the 83-page report, unlock strategies for enhancing EX at your own organization.
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Jargon Buster Guide to Unified Communications
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide we will explore and define some of the key elements of a UC deployment and offer some insight into some of the emerging trends that are changing the way we communicate in our working lives.
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Computer Weekly – 3 May 2022: A prescription for digital accessibility at Boots
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, millions of people have difficulties when using websites – we find out how Boots is making its e-commerce offering fully accessible. Our new buyer's guide examines communications as a service. And we talk to Trainline's CTO about how the rail app provider survived and thrived post-pandemic. Read the issue now.
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2024 LevelBlue Futures™ Report: Cyber Resilience
By: AT&T
Type: Research Content
This 2024 research uncovered the relationships between the barriers to cyber and cybersecurity resilience and how the business prioritizes them. Get your copy of the report to learn what’s on the horizon that may impact cyber resilience, five steps for prioritizing cyber resilience, and more.
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A Computer Weekly buyer's guide to digital customer experience
By: TechTarget ComputerWeekly.com
Type: eGuide
The pandemic has brought on changes to how organisations and their customers interact. In this 15-page buyer's guide, Computer Weekly looks at why firms need to adapt, what customer and employee experience has in common and what companies are doing to update the digital customer experience.
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Connectivity guide for public safety officers
By: Cradlepoint
Type: White Paper
Secure and reliable wireless connectivity supports public safety officers as they perform their life-saving work. To learn about how to provide public safety workers with the connectivity that they need, download this white paper.
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How RPM and video visits help avoid costly hospitalizations
By: ClearArch
Type: White Paper
The primary goal of a remote patient monitoring program is the detection of deteriorating patient vitals between visits, allowing for clinician intervention prior to costly hospitalizations. Explore real success stories of RPM and how they have benefited patients and providers alike in this white paper.
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Redefine data visualization and insights with AI
By: FCN
Type: White Paper
To accelerate insights, engage with predictive analytics, enable 3D visualization—these are three of the many AI use cases that businesses in all industries are tapping into. Take a look through this white paper to learn about one way that your organization can harness the power of AI: leveraging a PowerEdge server.
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Digital Experience Trends 2023: A Data-Driven Trend Report
By: Reply
Type: White Paper
With so much focus on the customer experience, in a digital-first world, it is going to be your organization’s digital experience that makes the difference in your success. Your customers demand an engaging and frictionless experience with no hurdles to clear. To deliver that, you need to know the current trends. Read on to see them here.
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Computer Weekly - 2 February 2021: Business intelligence helps ambulance service's pandemic response
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out how one ambulance service is using business intelligence tools to join up datasets to improve its response to the Covid-19 pandemic. Our latest buyer's guide examines video conferencing and collaboration. And we look at the benefits of real-time streaming data analytics. Read the issue now.
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How to responsibly use AI in media & entertainment
By: Rackspace Technology
Type: White Paper
The potential of generative AI is unlike any technology in recent memory, with potential application across a high number of use cases. And while this revolution of AI can seem daunting, organizations can leverage the new technology to gain many benefits and seize the opportunity of AI. Read this white paper to discover more.
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Achieving an agile cloud migration
By: Cyara
Type: Case Study
When this insurance and financial services organization began to struggle with Contact Center as a Service (CCaaS) migration, they sought out a way they could combat a handful of cloud challenges. Access this case study to hear the full story.
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Generative AI: How can you leverage digital humans?
By: Reply
Type: eBook
AI entities are now capable of learning from data, analyzing intricate patterns, and refining their performance over time. Business leaders must stay updated on developments, evolving applications, and user interest to exploit this dynamic landscape and harness the transformative potential of generative AI and digital humans. Read on to learn more.
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ASEAN IT Priorities 2022: Top Observations & Trends
By: TechTarget ComputerWeekly.com
Type: eGuide
Inside this report, read more about the findings from the 2022 TechTarget/Computer Weekly's IT priorities study, as well as insights on how ASEAN enterprises are directing their IT investments and what are the main observations and trends for ASEAN in 2022.
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UCaaS & connectivity: The key to organizational success
By: Sangoma Technologies
Type: White Paper
While 81% of today’s enterprises report that they already have a multi-cloud strategy or are working on one, many are still hesitant to migrate their communications tools to the cloud. Browse this white paper to learn more.
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A Guide to BYOD-enabled Conference Rooms
By: Shure Inc
Type: White Paper
Hybrid work remains standard, challenging businesses to ensure their conferencing technology fosters collaboration and smooth experiences. To do so, many businesses are adopting a bring-your-own-device (BYOD) model for their conference rooms. Browse this white paper to access a shopping list for creating a BYOD conference room for your company.
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4 ways to approach the ISDN & PSTN switch-off
By: Sangoma Technologies
Type: Product Overview
Take a look through this overview to explore 4 ways to protect your business telephony in the face of the ISDN and PSTN switch-off.