Cloud-Based Unified Communications is Essential to Mobility
By: Dimension Data View more from Dimension Data >>
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UC service management & provisioning automation guide
By: Kurmi Software
Type: Research Content
As organizations continue to migrate from more traditional hardware-based, on-premises PBX/Unified Communications (UC) systems to cloud-based UC and UCaaS systems, many know little about the landscape and can be daunted by transformation.
This guide can provide you with an in-depth analysis of the current UC market, offering insight into the challenges top companies are facing and how they’re combatting them.
Access the guide to learn more and discover the top UC trends to know for organizational success.
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UC tools & strategies: 12 reasons you should adopt
By: Sangoma Technologies
Type: White Paper
With it being reported that companies who adopt unified communications (UC) tools are seeing a 52% increase in workplace productivity, a 45% spike in efficiency, and a 25% higher profit, it’s no wonder why so many are building their UC strategies.
But what exactly are the best ways to do so?
Browse this white paper to discover more and learn the top 12 reasons you should consider leveraging a UC strategy, including:
- Enhanced productivity
- Improved collaboration
- Cost savings
- And 9 more
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Jargon Buster Guide to Voice over IP (VoIP)
By: TechTarget ComputerWeekly.com
Type: eGuide
Voice over IP, or VoIP telephony – the transmission of voice over an IP network as opposed to a traditional telephone network – has become the mainstay of communications in the modern enterprise to the extent that you’d be hard pressed to find a traditional handset in today’s office.
In this Jargon Buster, we’ll explore some key definitions around this topic, and look at how VoIP fits into the wider unified communications landscape.
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Unified Communication: “It should work as easily as a telephone call!”
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This article in our Royal Holloway Information Security series explains the security implications of unified communication.
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Analyst insights: How the cloud is transforming UC
By: RingCentral
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To learn how to bolster your hybrid-work communications strategy, dive into this white paper by President & Principal Analyst of COMMfusion and Co-Founder of BCStrategies, Blair Pleasant.
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CW ASEAN: Connect your people
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Unified collaboration (UC) is transforming the way business is done globally. In this issue of CW ASEAN, we take a closer look at how ASEAN enterprises are embracing UC tools, factors that organizations should consider when developing a UC strategy, and the emergence of startups that have been shaking up the marketplace.
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How integrating UC & the contact center can enhance CX
By: RingCentral
Type: White Paper
Integrated unified communications and contact center solutions can break down silos to improve employee and customer experiences. Learn how leading companies like Caliber Home Loans and Akumin are using RingCentral's integrated UCaaS and CCaaS to enhance collaboration and productivity. Read the full analyst report.
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UC Management: Leader’s Guide for the Digital Workplace
By: Kurmi Software
Type: Analyst Report
To support their digital workplaces, many organizations have adopted a UC management solution. But what sets one UC management tool apart from the rest? Browse this IDC report to discover 13 hallmarks of a sophisticated UC management solution.
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Support for evolving your phone system
By: Sangoma Technologies
Type: Product Overview
Whether your employees work remotely or in the office, ensuring they can communicate securely and smoothly by phone is paramount for business success. Dive into this overview to check out some products that can bolster your telephony strategy.
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Transforming UC & collaboration with advanced AV solutions: A guide
By: Shure Inc
Type: White Paper
Download this white paper for insights on potential gaps in your current UC portfolio, recommendations for how to fill them, and learn from two success cases on how to capitalize on the lucrative AV opportunity.
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UCaaS 101: Better understand the ins and outs
By: RingCentral
Type: eBook
Unified Communications as a Service (UCaaS) integrates messaging, video meetings, phones, and more in one cloud platform. Additionally, it can offer enterprise-class security, reliability, and global scalability, and an open API that can enable custom workflows. To learn more, download the full white paper.
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4 ways to approach the ISDN & PSTN switch-off
By: Sangoma Technologies
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Take a look through this overview to explore 4 ways to protect your business telephony in the face of the ISDN and PSTN switch-off.
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A Computer Weekly buyer's guide to communications as a service
By: TechTarget ComputerWeekly.com
Type: eBook
As communications needs evolve, organisations must keep pace with the latest services available. In this 15-page buyer's guide, Computer Weekly looks at how we arrived at current-day comms systems, the growing popularity of CPaaS and the advantages of cloud-based offerings in the new normal of hybrid working.
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The secret to better communication for educators
By: Sangoma Technologies
Type: White Paper
Today’s education professionals need efficient ways to communicate and interact with parents, administrators, students, and coworkers. However, due to school budget restrictions and other challenges, many educators find themselves unsure of how to proceed. Dig into this white paper to learn more.
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Why SMBs may not have the resources to manage secure connectivity
By: T-Mobile for Business
Type: White Paper
What are the key considerations that SMBs should look at to keep employees securely connected and productive when they are out of the office? Find out in this IDC white paper.
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Jargon Buster Guide to Unified Communications
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide we will explore and define some of the key elements of a UC deployment and offer some insight into some of the emerging trends that are changing the way we communicate in our working lives.
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VoIP has never lost its voice: How to get the most out of your business communications
By: TechTarget ComputerWeekly.com
Type: eBook
In today's comms world, and especially with regard to hybrid working, a communications identity has now become a unified calling and collaboration endpoint, one which is part of a suite of business services spanning voice, security and network-as-a-service solutions to power the mobile workforce.
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CW ANZ: Australian firms connect people in new ways
By: TechTarget ComputerWeekly.com
Type: Ezine
Australian organisations such as BPay are turning to unified communications (UC) to create workplaces where employees operate in a flexible and open work environment. In this issue of CW ANZ, we look at how companies are approaching UC, the state of the market and what organisations need to do to be successful in rolling out UC tools.
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Unified Communications: the key to prospering in the new working reality of Covid-19
By: TechTarget ComputerWeekly.com
Type: eGuide
The coronavirus is changing everything about how people work, and will do so permanently. It added that even though the working world was experiencing unprecedented uncertainty, there were two things that should be borne in mind: the virus will pass, and at the other side of the pandemic, the world of work will look very different.
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1 simple tool to help avoid the hang-ups of legacy voice systems
By: T-Mobile for Business
Type: White Paper
In this IDC white paper, discover how small to medium-sized business can realize several benefits from unified communications as a service, including worker flexibility, simplified business communications, and more.
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How best to put collaboration tools to work for your team
By: TechTarget ComputerWeekly.com
Type: eGuide
This collection of recent expert advice aims to make your quest for the best option a bit easier. Read on and learn the latest on what collaboration tools now offer, including advanced technology like AI and speech recognition.
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Computer Weekly 19 May 2020: Ocado makes the friendly workplace robot a reality
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out how Ocado is making robot-human collaboration a reality. Unified com-munications has become a must-have lockdown capability – we assess the key technologies. And as contact-tracing apps emerge to help deal with the Covid-19 pandemic, we exam-ine the data privacy challenges. Read the issue now.
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UC & UCaaS: Assess the market
By: ARG, Inc.
Type: Webcast
The world has changed a lot in the past year, and the way we work has changed with it. These changes have driven enterprises to adopt UC at a rapid rate, and cloud UC – or UCaaS – is seeing more leverage as well. Watch this webinar to explore the trends driving UCaaS, gain clarity on the market and take a look at the future of UC and UCaaS.
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MicroScope's ultimate guide to the digital transformation and emerging opportunities for the channel
By: MicroScope
Type: eGuide
The phrase might be one that gets over used at conferences and in pitches but it refers to something that is really happening and to revenue opportunities that are emerging right now. This e-guide will share some of the recent developments in the channel and the latest thoughts about the issue.
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CW Benelux August 2019: Dutch academic seeks the personality behind the cyber criminal
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Type: Ezine
There is at least one person behind every cyber attack, but beyond that insight, very little known is about them. Rutger Leukfeldt, senior researcher on cyber crime at the Netherlands Institute for the Study of Crime and Law Enforcement, has been trying to get inside the minds of hackers.
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Empower your UC administrative team with Kurmi
By: Kurmi Software
Type: Resource
73% of UC administrators spend half their time each week on MACD (moves, adds, changes, deletes) processes, and 76% are finding errors in the data at least a third of the time. Access this brief guide to discover why many businesses are implementing UC management platforms like Kurmi’s that can help streamline and automate evolving UC needs.
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CW Middle East - Oct-Dec 2019: Saudi banks trial biometrics in ATMs
By: TechTarget ComputerWeekly.com
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Biometric and blockchain technologies are being used in tandem to provide ID verification at Saudi Arabian cash machines.
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2023 IT Priorities Study: Healthcare
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Type: eBook
Download TechTarget’s 2023 IT Priorities Study for a look at the top technology priorities and investment plans for technology buyers across IT, business, and clinical functions.
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MicroScope - January 2020: SMEs and managed services
By: TechTarget ComputerWeekly.com
Type: Ezine
In this issue of MicroScope, we look at the channel opportunity in the SME customer base as they look for managed services support, our roundtable discussion looks at the transformative appeal of unified communications, and consider why software development houses are switching to no-code. Read the issue now.
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How the top IaaS offerings compare today
By: Starshot Ventures LLC
Type: Product Overview
Infrastructure as a Service (IaaS) has gained enormous popularity because of the ease and speed with which it lets companies deploy and manage compute to handle varied workloads. Read this paper to learn how HPE Synergy facilitates IaaS in your company’s data center by being more unified, with simpler management, than its competitors.
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Education leader’s guide to better UC
By: Sangoma Technologies
Type: Product Overview
Between student safety and parental relations, school systems are presented with a handful of unique communication challenges. So, when it’s critical for these areas to be smooth and functional, how can educators ensure that their specific unified communications (UC) needs are met? Browse this guide to learn more.
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UC: Why Admin Management Matters
By: Kurmi Software
Type: Analyst Report
Review this Metrigy report to understand how organizations are approaching UC-management in the digital workplace, and to discover 5 components of an administration management platform that can help businesses overcome common UC-management challenges.
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Understanding CPaaS market growth, trends and providers
By: TechTarget ComputerWeekly.com
Type: eGuide
The CPaaS market is maturing as increased demand for digital communications drives new use cases. Organizations looking to buy CPaaS APIs should examine the various use cases that APIs can address and how to choose a CPaaS provider. Read this article to learn more about the trends and providers fueling CPaaS market growth.
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Drive frontline success with next-gen push-to-talk tech
By: RingCentral
Type: Forrester Research Report
Today, frontline worker comms gaps can hinder business agility. Modern solutions like RingCentral's push-to-talk boost productivity. Read now to equip frontliners with appropriate tools.
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A Computer Weekly Buyer's Guide to Enterprise social networking
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Companies are discovering the many advantages of communicating through social networking platforms. In this 14-page buyer's guide, Computer Weekly looks at how they can revolutionise collaboration, the options available for retailers and the pitfalls of communication overload
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UCaaS vs. CCaaS vs. CPaaS: What's the difference?
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It can be difficult to make sense of popular cloud communications service models. Compare UCaaS vs. CCaaS vs. CPaaS to understand their differences and how they can be used together.
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Computer Weekly 6 August 2019: Using tech to boost staff morale
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we look at the emerging technologies being used to improve employee experience and raise staff loyalty and motivation. The CIO of the Football Association explains how IT is changing the way the national game is administered. And we examine the growing role of AI in preventing cyber attacks. Read the issue now.
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The growth of cloud-based networking: What to expect in 2022 and beyond
By: TechTarget ComputerWeekly.com
Type: eBook
By upgrading to advanced network infrastructure, firms can deliver mission-critical services through cloud providers and through their own cloud resources. These increased capacity need has seen deployment of optical networking and advanced network solution such as software-defined wide area network (SD-WAN). Read more in our exclusive e-guide.
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4 steps to simplifying your migration to Microsoft Teams
By: Kurmi Software
Type: Resource
Microsoft Teams continues to transform the hybrid workplace with its multi-purpose communication and collaboration capabilities. Access this resource to learn 4 steps to simplify your migration from your current system to a new Teams environment.
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Guide to business continuity planning: COVID-19 and beyond
By: TechTarget ComputerWeekly.com
Type: eGuide
As COVID-19 continues to spread, companies need to evaluate their ability to conduct business as usual during this time. Inside this comprehensive guide, we share best practices on how to defend your business against disruption, identify key business areas at risk and respond to business continuity planning challenges.
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IT Channel Guide to the Untapped Audio-Visual Market Opportunity
By: Shure Inc
Type: White Paper
With 44% of today’s employees reporting that they’re not satisfied with their communication equipment for teamwork, it has become critical for organizations to invest in workplace communication and collaboration technology. But what exactly should IT leaders be investing in? Browse this white paper to learn more.
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A Computer Weekly eGuide to Workspaces
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In this eGuide we focus on all thing's workspace related. We dive into Google's new privacy settings, how the landscape of workspaces will look when the world of work fully returns and Google's new G Suite workspace overhaul.
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ASEAN IT Priorities 2022: Top Observations & Trends
By: TechTarget ComputerWeekly.com
Type: eGuide
Inside this report, read more about the findings from the 2022 TechTarget/Computer Weekly's IT priorities study, as well as insights on how ASEAN enterprises are directing their IT investments and what are the main observations and trends for ASEAN in 2022.
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Computer Weekly – 3 May 2022: A prescription for digital accessibility at Boots
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In this week's Computer Weekly, millions of people have difficulties when using websites – we find out how Boots is making its e-commerce offering fully accessible. Our new buyer's guide examines communications as a service. And we talk to Trainline's CTO about how the rail app provider survived and thrived post-pandemic. Read the issue now.
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Computer Weekly – 2 August 2016: Giving fashion a digital makeover
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out how one of the UK's biggest mail order retailers is moving to digital. We examine the growing importance of network function virtualisation. And a year after Microsoft turned Lync into Skype for Business, we assess how the unified communications product is faring. Read the issue now.
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Updating UC&C for schools: Key steps to know
By: Sangoma Technologies
Type: Webcast
Due to outdated phone systems and other unified communications and collaboration (UC&C) technologies, many educators fear that their schools are falling behind.So, how exactly can this be prevented? Tune into this webinar to learn more.
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The rise and rise of SD-WAN in post Covid-19
By: TechTarget ComputerWeekly.com
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So much has been up in the air in the wake of the onset of Covid-19 and the lockdowns and stay-at-home orders issued by various governments around the world. But there has been one thing that is pretty fixed: the rise and rise of software-defined wide area networks (SD-WANs).
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India IT Priorities 2022: Top Observations & Trends
By: TechTarget ComputerWeekly.com
Type: eGuide
Inside this report, read more about the findings from the 2022 TechTarget/Computer Weekly's IT priorities study, as well as insights on how Indian enterprises are directing their IT investments and what are the main observations and trends for India in 2022.
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Balancing collaboration with compliance
By: Theta Lake
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Emerging collaboration technologies have forced IT and business leaders to face the challenge of embracing innovation, while also ensuring regulatory compliance. This eBook, produced by Metrigy Research, explores the best practices for how companies can enable collaboration and align with regulatory compliance requirements. Read on to learn more.
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Building a business case for UCaaS and CCaaS adoption
By: RingCentral
Type: Infographic
Analyst report from highlights RingCentral's cloud phone system as an intelligent choice for businesses, detailing benefits like cost savings, flexibility, and scalability. Read the full report to learn how RingCentral can optimize communications and collaboration.