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A New Model for Healthcare Transformation
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The journey to digital healthcare
The need for technological solutions in healthcare has never been greater as the NHS deals with unprecedented pressure. From personalised medicine made a reality through genome sequencing, to sharing health data and giving patients access to their own records, the government is ramping up its work on a digital NHS.
In this e-guide we look at how the NHS shared care records projects are progressing, and the European Commission's plans to share health data across borders. We also look at how one NHS trust has created a social media platform to help mental health service users, and examine Scotland's digital health and care strategy.
These are also closely related to: "A New Model for Healthcare Transformation"
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Which Health Plans Can Be Accessed by Individuals with Disabilities?
Public and private payers alike offer a multitude of benefits for people living with disabilities. According to the CDC, up to 27 percent of adults in the United States have some type of disability, including mobility, cognition, independent living, vision, hearing, and self-care disabilities.
Adverse health conditions, such as obesity, heart disease, and diabetes, are more common among those with disabilities. Therefore, affordable access to healthcare is especially important for this population. However, one in four adults with disabilities between 18 and 44 do not have a usual healthcare provider and have unmet healthcare needs due to costs.
In the following article, HealthPayerIntelligence breaks down how people with disabilities can qualify for the different health plans available.
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The patient experience (PX) revolution in healthcare
The healthcare industry is at a pivotal moment to transform PX. Influenced by their consumer interactions, patients now expect easy, seamless, and personalized healthcare experiences.
Gain insights from our major global research survey that show how healthcare providers are rethinking and repositioning contact centers in support of a reimagined PX.
This report focuses on five key elements including the rising stakes to improve PX, implications of a currently fragmented PX, how contact centers are at the core of transforming PX, opportunities to leverage contact centers for care coordination, and how to use contact centers for patient and business intelligence.
