You've requested...

Prepare for the Future of Integrated Communications

If a new window did not open, click here to view this asset.

Download this next:

1 simple tool to help avoid the hang-ups of legacy voice systems

Small and medium-sized businesses (SMBs) are facing increasingly challenging and competitive situations where connectivity between employees and customers is essential to thriving.

Unified communications —which includes business voice solutions—can play an important role in addressing these issues and solving critical business problems.

In this IDC white paper, discover how small to medium-sized business can realize several benefits from unified communications as a service, including worker flexibility, simplified business communications, and more.

These are also closely related to: "Prepare for the Future of Integrated Communications"

  • Drive frontline success with next-gen push-to-talk tech

    Forrester Research highlights the importance of frontline workers in business success, noting their need for better technology. Equipping teams with tools like mobile devices and push-to-talk features can enhance productivity and safety.

    This report discusses how advanced communication tools integrated with cloud solutions foster collaboration. It showcases RingCentral's solutions that combine calling and messaging, reducing the need for multiple devices. Companies are advised to consider specialized frontline tech with UCaaS to strengthen their workforce.

    Discover in the full report how innovative communication tech can improve frontline productivity and customer experiences.

  • Why SMBs cite connectivity as a top investment priority

    Whether company-provided or BYOD, SMBs realize the importance of Unified Communications as a Service (UCaaS). 86% of businesses say that the ability to access unified communications services from mobile devices is of vital importance.

    That’s why 43% of U.S. organizations expect to increase investment in 5G devices for their employees over the next 12 months, in an effort to boost employee productivity.

    But where is this investment seeing the best productivity results?

    Find out in this IDC infographic.

Find more content like what you just read:

  • Using connectivity to innovate around the customer experience

    In this IDC white paper, find out how SMBs can start recognizing the benefits of enabling remote and hybrid workers while continuing to invest in the tools, technologies, and partners that will help evolve connections now and in the future.


  • SMS for dummies: Everything your business should know

    Today, it’s reported that approximately 18.7 billion text messages are sent worldwide each day. However, despite the frequency with which messages are exchanged, very few actually understand the communication system and SMS itself. Browse this article to learn more.


  • Key business priorities that kickstart 5G adoption in construction

    Discover in this IDC spotlight paper why 5G connectivity is key for the construction industry, and the key business priorities that will be affected by transforming connectivity.


  • Visibility: In its purest form

    Visibility in its purest form is when different teams have different views into how their systems communicate across the entire enterprise. Nexum aims to help customers reexamine how they are approaching visibility. Read on to learn more.


  • SD-WAN case studies: Whole Foods, Michelin and more

    To review 7 SD-WAN success stories that VMware helped facilitate, explore this 15-page e-book.


  • How the right SD-WAN can lead to 243% ROI

    To learn how a next-generation SD-WAN product can deliver an ROI of 243%, check out this 13-page overview.


  • Palo Alto Networks 2nd Special Edition

    Most network and network security products on the market today weren’t designed to handle today’s security concerns. To address these challenges, Gartner came up with secure access service edge (SASE). Read this e-boo for an in-depth look at SASE and learn how you can secure your organization against today’s threats.


  • Zero-Trust Security: Adopt, Build & Manage your Strategy

    As security professionals continue searching for methods of keeping out intruders, they make clear their thoughts about zero trust and how its philosophy can keep users safer. As it stands, 40% of professionals support zero trust for their organizations – do you? Take our survey to let us know, and receive a FREE zero-trust guide as a bonus.


  • Infographic: SIEM vs. SOAR vs. XDR

    IT security teams face an ongoing challenge: how best to collect data and turn it into intelligence to stop cyber threats. To help out, vendors have released generations of products that aggregate and analyse security events. In this infographic, learn the differences between SIEM, SOAR and XDR, and how these tools can help improve cyber security.


  • Economic analysis of VMware SASE

    In this Forrester Total Economic Impact report, discover the cost savings that VMware SASE has delivered for 5 businesses.


  • Leader’s guide to network management for educational IT

    In this 16-page e-book, unlock recommendations for IT management in educational institutions.


  • Explore the value of Prisma Access

    As more apps, servers & services are delivered from the cloud, organizations are reevaluating whether legacy point solutions can adequately scale & provide secure, reliable access for their users & locations. Security is being stepped up in response. Read this Forrester report to explore the value of Palo Alto Networks Prisma Access.


  • Back to the Basics: Cyber Hygiene Starts with Asset Management

    With remote workers scattered across the globe and cybercriminals honing their tactics, it's more vital than ever for organizations to have deep and comprehensive visibility into their networks. This white paper explores the timeless processes and essential tools that equip organizations of all sizes to deal with the widening attack surface.


  • Comparison Guide: Guardicore vs. Traditional Microsegmentation Solutions

    One of the core elements of a good micro-segmentation solution is the ability to protect critical assets no matter where they are deployed or accessed. Read this comparison guide to learn about what makes Akamai different when it comes to zero trust segmentation and micro-segmentation offerings.


  • 2024 report: Cloud networking & security findings

    To review 2024 cloud networking and security insights informed by the survey results of over 400 respondents, browse this 31-page report.


  • Edge security: Defending against rogue devices and more

    In addition to driving connected intelligence, edge networking and computing can leave organizations vulnerable to increased security risks. To discover how you can address those risks with help from AI, and to unlock insights from Executive Partner at Independent Security Evaluators Ted Harrington, check out this white paper.


  • How a sporting goods retailer strengthened network security

    A large sporting goods retailer set two goals: to enhance its application performance monitoring (APM) capabilities and to strengthen its network security. Download this case study to discover how the retailer achieved those goals with help from VMware and Hughes Managed Services.


  • Analyst report: Leading vendor in ZTNA landscape

    To unlock advice for evaluating the Zero Trust Network Access (ZTNA) market, and to learn about a leading vendor in the landscape, dig into this 2023 IDC MarketScape report.


  • Quick guide to securing IoT devices

    As they deploy more IoT devices, organizations are challenged to figure out how to secure them. To unlock a quick guide to IoT security, dig into this white paper.


  • Enabling work-from-anywhere with the Zscaler Zero Trust Exchange

    While it facilitates great flexibility, hybrid work also opens the door to many security risks for your organization. For insights to help you secure your organization’s hybrid workforce and boost productivity, check out this white paper.


  • Comparing ZTNA products? Consider these 10 features.

    Given the crowded nature of the zero trust network access (ZTNA) market, security professionals are forced to decipher what makes one ZTNA product stand apart from the rest. To find out ten key, standout features of a ZTNA solution, review this e-book.


  • Zero Trust Network Access Leadership Guide

    The market for Zero Trust Network Access (ZTNA) solutions has undergone significant growth. Access this Leadership Compass report to see why Akamai was named a Leader in all four categories (Innovation, Product, Market, and Overall) and ensure you choose the right ZTNA for your needs.


  • Analyst report: SD-WAN insights for manufacturers

    76% of surveyed manufacturing organizations have set digitalization as a strategic imperative, according to research by Frost & Sullivan. So, how can those manufacturers accomplish their digitalization goals? This Frost & Sullivan report explores how SD-WAN and SASE can help in 5 key ways. Continue on to explore the insights.


  • Enterprise Strategy Group report: Zero-trust findings

    When asked about their biggest zero-trust challenges, 39% of surveyed IT professionals cited aligning teams across different groups, while 36% reported implementing new tools to support the strategy. For a deep dive on the state of zero trust, tap into this report by TechTarget’s Enterprise Strategy Group (ESG).


  • How to Overcome the Barriers of Zero Trust Adoption

    This whitepaper is designed to help organizations overcome the barriers of Zero Trust adoption, focusing on the central role of identity. You’ll learn about five foundational principles for a comprehensive Zero Trust implementation, as well as six practical steps for putting your strategy into action.