Medical Office Increases Productivity with New Communications System
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Despite the common perception that they’re out of date, SMS marketing messages are reported to garner open rates as high as 98%.
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Unified communications (UC) has the ability to bring many benefits to your organization, one of them being to extend enhanced communication capabilities to mobile users. But, mobile UC sits between two complex topics – mobility and UC.
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In an environment where seconds count, having clear, timely, actionable, and secure communications is imperative.
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Computer Weekly – 4 July 2017: Be better connected in a wireless world
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The development of wired and wireless LANs in a hybrid work model
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5 Reasons Why Ignoring Phone Call Data Harms Marketing ROI
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A Computer Weekly E-Guide on Wired and Wireless LAN
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When looking the way in which the Covid-19 pandemic has changed business life, a number of key areas have come to the fore: SD WAN, SASE and in particular digital transformation are key examples of that. Yet very little of the discourse includes something that is still really at the heart of the vast majority of firms: The local area network (LAN).
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Microsoft Teams: Adding phone system services and telecom services
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5G, the latest generation of cellular technology, delivers faster speeds, lower latency and greater capacity for multiple devices than its 4G predecessor. Although carriers are devoting the lion's share of their 5G marketing dollars to wooing consumers, enterprises will reap the biggest rewards. Here are seven 5G emerging use cases for enterprises.
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Phone communication is alive and well. 65% of people between 25 and 49 report that they to use voice-enabled communication devices such as phones at least once a day to chat with others, meaning that it’s crucial for organizations to not only continue their services, but to modernize their solutions. Access this white paper to learn more.
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Florida Orthopaedic Institute (FOI), leaders in world-class orthopaedic care, were looking for a phone calling solution that seamlessly fit into their employees’ busy workloads. Learn how Sinch was able to provide FOI with a solution that improved call quality and empowered employees to work remotely with ease and security in this case study.
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How a perfume retailer overcame phone-system issues
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Phone calls convert customers at a 3x higher rate than online - so it’s critical that you get the experience right. Tap into this interactive guide to learn how you can escape the call data dead zone and gain deeper insights into your customers’ buying behavior to accelerate your revenue and provide great experiences.
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Computer Weekly – 27 April 2021: Justice at last in Post Office IT scandal
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In this week's Computer Weekly, 12 years after we broke the story, victims of the Post Office IT scandal finally have their criminal convictions overturned. We take a virtual tour of a Microsoft datacentre and meet a server called 'Mega-Godzilla Beast'. And we find out how technology is transforming Nationwide Building Society. Read the issue now.
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Public Health Dept Tracks COVID-19 Spread with Deloitte and Amazon Connect
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This expert E-Guide takes a close look at the benefits and challenges of BYOD. Uncover best practices to integrate BYOD into your mobility strategy and discover why mobile device management is still crucial.
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The Ultimate Guide to Conversation Intelligence
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Phone calls convert to test drives and vehicle sales at a 3x higher rate than online - so it’s critical that you get the experience right. Tap into this interactive guide to learn how you can escape the call data dead zone and gain deeper insights into your customers’ buying behavior to accelerate your revenue and provide great experiences.
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Myth vs. Reality: Cloud-Managed Wireless LAN and the Primary Access Network
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This expert E-Guide debunks common misconceptions associated with cloud-managed wireless LAN (WLAN) offerings. Separate fact from fiction and discover the opportunity of next-generation WLAN by reading on now.
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UC leader’s guide for enhancing phone system mobility
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Adapting to your customer’s needs is critical to the success of any business. This was the case for Private Jets, Inc., who were seeking out a way that they could upgrade their phone systems to enhance their ability to effectively answer calls at any time. Access this case study to learn more.
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Computer Weekly - 23 August 2022: How digital technology rescued Merlin
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In this week's Computer Weekly, we talk to Merlin Entertainments – operator of Legoland and Alton Towers – about how digital saved the company when Covid shut its theme parks. We find out how data analytics can help to track greenhouse gas emissions. And Southern Water explains how data supports vulnerable customers. Read the issue now.
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Expert Tips on Getting Mobile Securely with Virtual Desktops
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How HIT Can Help Fix the Prior Authorization Problem for Healthcare Payers, Providers and Members
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Despite honorable intentions and logical reasoning, prior authorizations have become such a challenge for the healthcare industry—even for payers, who created the process in the first place.
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India gears up for 5G but challenges remain
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India's upcoming spectrum auction marks the start of larger-scale deployments of 5G in the subcontinent, but telcos will need to find a way to address high infrastructure costs and monetise their investments. Download the full article to understand what challenges the country will have to face on its journey to deploy 5G.
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How a dental group modernized their phone system
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With a soaring number of missed and abandoned calls, Hitchin Dental—a large network of dental surgeries in the UK—set out to modernize their phone system. Learn how they accomplished that mission in this case study.
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10 Ways Voice Will Disrupt the Workplace in The Next 5 Years
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According to a recent report, more than 50% of workers say voice calls are faster and make it easier to get their thoughts across. This white paper provides 10 ways that voice is transforming workplace communication. Continue reading to learn more.
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What to Expect from Gigabit Wireless LAN
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VoIP has never lost its voice: How to get the most out of your business communications
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In today's comms world, and especially with regard to hybrid working, a communications identity has now become a unified calling and collaboration endpoint, one which is part of a suite of business services spanning voice, security and network-as-a-service solutions to power the mobile workforce.
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Wireless networks: A buyer's guide
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Mobile devices are increasing the pressure on wireless networks. In this 13-page buyer's guide, learn about the latest developments in wireless networks, the challenges of wireless local area networking, and how to deploy the 802.11ac Wave 2 wireless standard.
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Should You Offer In-App Voice Functions?
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If you have found yourself yelling words into the phone like “operator” or “customer service”, only to not be connected, then help is here. No matter how quickly technology improves or evolves, most people still want to talk to other people. The customer experience is what separates today’s businesses. Read more to make sure you’re doing it right.
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Whether your employees work remotely or in the office, ensuring they can communicate securely and smoothly by phone is paramount for business success. Dive into this overview to check out some products that can bolster your telephony strategy.
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Computer Weekly – 11 July 2017: The data analytics behind the Wimbledon tennis championships
By: TechTarget ComputerWeekly.com
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In this week's Computer Weekly, we find out how the All England Lawn Tennis Club is working with IBM to use data analytics to engage with fans of the Wimbledon championships. We examine whether IT automation will kill jobs or solve the skills gap. And we look at the issues around data portability in the cloud. Read the issue now.
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CW Europe – June-August 2019: Why are Dutch companies slow to take up the advantages of IoT?
By: TechTarget ComputerWeekly.com
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Rapid adoption of the latest technologies is not only being encouraged by governments, but driven by them. Being the first country to set up the ideal environment for a new technology has huge economic advantages.
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Conversational AI: Enhance the omnichannel buying experience
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When this large auto retailer was looking for new ways to improve their omnichannel buying experiences, they sought out a solution that could allow them to tie phone calls to their digital marketing efforts and their broader digital journey. Luckily, they found Invoca. Read this case study to hear the full story.
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Why the Phone Channel Is Critical to Marketing Success
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When marketers power their decisions with data, they regularly achieve success. But there’s one critical data channel that many marketers neglect to tap into: the phone channel. Browse this guide to learn how to harness the power of the phone channel.
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CW Middle East July-Sept 2019: SAP project drives digital transformation for Saudi Arabia's largest auto company
By: TechTarget ComputerWeekly.com
Type: Ezine
It's not just the countries of the Middle East that have a plan when it comes to digital transformation. Private businesses are also overhauling their systems. One such company is the automotive division of Saudi Arabia's Abdul Latif Jameel Company (ALJC), which has completed one of the biggest SAP projects ever undertaken in the auto sector.
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Top 10 broadband stories of 2019
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The European broadband industry in 2019 was a place of huge activity and investment, with one overarching theme – full-fibre roll-out. The fundamental benefit of such networks seemed as crystal clear as the fibres themselves – support for business transformation. Here are Computer Weekly's top 10 networking stories of 2019.