Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought
By: IBM Line of Business View more from IBM Line of Business >>
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Reference-Based Pricing: Member Advocacy Drives Success
By: Zelis
Type: eBook
Employers and brokers are bracing for the impact of increasing health benefit costs by seeking innovative solutions to offset rising costs. Reference-based pricing (RBP) is one strategy often used, but there are many misconceptions in the industry about how it works, what the true benefits are, and how members will be impacted by balance billing. A member-centric solution focused on advocacy and transparency impacts program success.
Download this ebook to uncover:
- Common misconceptions
- Why supporting members with plan education, advocacy, and transparency is key to success
- How one employer group reached 67% claim savings with a 0% balance bill rate
These are also closely related to: "Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought"
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How to achieve millions in mainframe savings with multi-year roadmaps
By: Ensono Limited
Type: Case Study
A multinational grocer’s mainframe, responsible for running many of their fundamental and business critical systems for operations across 11 countries, was managed by a dedicated service that simply didn’t have the capability or capacity to deliver the innovation the company was looking for.
To expand and innovate, the grocer started looking for a partner that could reduce and manage risk by providing stability of service, ongoing cost savings, and the expertise to support mainframe modernization.
Discover in this case study how Ensono’s strategic mainframe evolution planned helped the grocer achieve $2M costs savings while providing a detailed 5-year roadmap.
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The future of enterprise IT: Social, social, mobile, analytics and cloud
By: TechTarget ComputerWeekly.com
Type: eGuide
Two key components of the fashionable social, mobile, analytics and cloud (SMAC) stack are cloud and data analytics.
Cloud and data technologies are allowing organizations to provide service levels not even dreamt of a few years ago. This guide looks at some examples of these technologies transforming organizations in South-East Asia.
For example, analytics is being adopted by many healthcare organizations in the region. Read how the technology is helping Singapore’s Jurong Health Service deliver an enhanced patient experience, improved safety and greater efficiency.
Also read how organizations such as online grocer RedMart and insurer Ageas are moving to cloud-based platforms to help streamline business processes and reduce IT costs.
This guide also explores how the young, tech-savvy population in ASEAN is shaking up enterprise IT. AIA CTO Biswa Misra shares his thoughts on why organizations need to embrace SMAC technologies to win over this connected generation and their demand for a seamless customer experience.
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Machine learning: One online grocer leverages
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out how data scientists at online grocer Ocado are using machine learning technology to deliver better customer service. Manufacturing giant GE is making a play to become a top 10 software supplier. And we examine the future of server operating systems as workloads move to the cloud. Read the issue now.
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MicroScope – June 2023: Take a balanced approach to security
By: MicroScope
Type: Ezine
In this issue, read about how to help customers manage their security portfolios in a world of increasingly complex systems, discover how insights are providing more opportunities for partners, and learn whether being an MSP is enjoyable or not
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Enterprise Strategy Group analysis of Sprinklr Social Ultimate for omnichannel CX
By: Sprinklr
Type: ESG Technical Validation Report
How can companies like yours streamline social media CX while reducing tool sprawl? Examine this ESG Technical Validation to discover how Sprinklr Social Ultimate fills this need, unifying customer and prospect engagement, reporting, and marketing across social, chat, review, and messaging.
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CW ASEAN January 2019: Dive into microservices
By: TechTarget ComputerWeekly.com
Type: Ezine
In this edition of CW ASEAN, we uncover the state of adoption of microservices in ASEAN and what needs to be in place for enterprises to get the most out of the technology.
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Salary Survey 2017/2018 Nordics
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide we look at the results of the Computer Weekly Salary Survey in the Nordic region.
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Cloud Management: Overcoming today’s Top Risks
By: TechTarget Security
Type: eGuide
Under a cloud paradigm, as services become more concentrated, risks follow suit, so it is important to understand and account for these changes and adjust security programs accordingly. View this e-guide to explore the top security risks in cloud computing today and how to overcome them.
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How to staff and recruit in a physician shortage
By: Definitive Healthcare
Type: Webcast
Healthcare Staffing is a $19 billion industry, yet there are significant challenges in this market as we are entering a Physician shortage. Recruiting physicians in this market has become increasingly difficult.
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Switch or stay: Understanding tech vendor loyalty & customer retention
By: TechTarget
Type: Webcast
To unravel the intricate tapestry of vendor loyalty, customer satisfaction and differentiation in 2024, tune into this webcast featuring two subject-matter experts from TechTarget.
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Supporting vulnerable customers
By: FourNet
Type: White Paper
According to the FCA Financial Lives survey, 24.9m adults in the UK, or 47% of the population, have one or more characteristics that classify them as vulnerable. The aim of this whitepaper is to contextualize the scale of the issue and provide actionable steps to better understand and treat this important customer segment. Read on to learn more.
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E-Guide: VM in the Cloud
By: TechTarget Security
Type: eGuide
Before you move services to the cloud, you must understand how the change in risk will affect your existing security strategy. View this expert resource now to gain best practices for cloud risk management and explore the importance of revisiting risk assumptions, pros and cons of aggregation, tips for pen testing cloud environments, and more.
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MicroScope – July 2021: Life on the edge
By: MicroScope
Type: Ezine
With opportunities around edge computing on the up, we ask experts to weigh in on how the channel can approach using the tech to its advantage. Also discover how to encourage employees to take cyber security lessons seriously, and how collaboration is key to growth this year
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IT in Europe: Adopting an Application-Centric Architecture
By: TechTarget Security
Type: Ezine
Enterprise networking has shifted from focusing on infrastructure to concentrating on the delivery of the applications that help users do their jobs. Uncover how networking professionals view applications and how their jobs have changed as a result of a network-centric view.
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Customer experience insights guide
By: ARG, Inc.
Type: Analyst Report
According to a recent study, every year $98 billion is lost by companies failing to provide “simple” experiences that customers want. This report provides a complete breakdown of the current state of customer experience, looking at the key trends defining the modern customer’s demands. Read on to learn more.
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The smarter way to serve customers: AI for customer service webinar
By: IBM
Type: Webcast
Generative AI is positively disrupting the world of customer service. The potential is reaching new heights, yet companies are slow or hesitant to adopt. Watch this webinar to learn about generative AI’s potential to drive market differentiation, enhance customer satisfaction, achieve cost savings, and boost employee productivity and efficiency.
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Drive seamless CX experiences while reducing costs
By: ServiceNow
Type: eBook
Discover in this e-book how ServiceNow customers continue to persevere— do more with less—while still managing to improve customer satisfaction.
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Improving access to care for Florida’s most vulnerable populations
By: SafeRide
Type: White Paper
Amid regulatory changes from the post-pandemic Medicaid redetermination period, some of the most vulnerable Medicaid populations in Florida are at risk of slipping through the cracks. Learn more about technology-driven change catalysts for Medicaid managed care in Florida, including non-emergency medical transportation (NEMT). Read white paper.
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Streamline data exchange, expand digital services
By: InterSystems
Type: Product Overview
InterSystems Health Connect streamlines lab ordering/reporting by connecting LIS to EHRs, unifying records for digital transformation. It offers a single interface for scalable data exchange, ensuring performance and security. Learn more about how Health Connect drives labs' digital transformation in this resource.
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Improving clinician well-being through AI-powered solutions
By: Microsoft and Nuance
Type: Blog
Burnout is causing staff shortages and poor patient care. Read how AI tools like Nuance's Dragon Medical reduce doctors' cognitive load and free them to focus on patient well-being.
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3 ways to accelerate productivity and innovation in the enterprise
By: ServiceNow
Type: White Paper
This ServiceNow white paper details 3 ways to accelerate enterprise productivity and innovation, including connecting processes, hyperautomating tasks, and orchestrating workflows. Read the full paper to learn how you can drive faster decisions, save time and money, and empower employees.
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Digital Experience Trends 2023: A Data-Driven Trend Report
By: Reply
Type: White Paper
With so much focus on the customer experience, in a digital-first world, it is going to be your organization’s digital experience that makes the difference in your success. Your customers demand an engaging and frictionless experience with no hurdles to clear. To deliver that, you need to know the current trends. Read on to see them here.
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Transform Your Business with the Power of Azure Open AI
By: Reply
Type: Blog
Virtual assistants represent an opportunity for organizations of all sizes looking to streamline operations, cut costs, provide a better user experience, and differentiate. Tap into this blog post to learn how you can leverage AI-powered chatbots to enable more personalized customer service and consistent engagement across channels.
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5 CEM tips from Walter White
By: TechTarget Customer Experience
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Access this expert e-guide to learn more about customer experience management through the experiences of fictional character Walter White from the popular television series "Breaking Bad." Read on to learn how Kimberly Samuelson of Laserfiche, draws parallels between marketing strategies and the illegal drug business.
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Top 10 Middle East stories of 2018
By: TechTarget ComputerWeekly.com
Type: eGuide
With money to invest and well-educated populations, the region is using advanced technology to enhance business as well as the quality of life. Read this top 10 for more examples of digital transformation in the Middle East.
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MicroScope: Grasp the social networking opportunity
By: MicroScope
Type: Ezine
An issue looking at the issues around social media, the growth in unclouding and some security industry predictions for the year ahead.
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Retailers' tech response to consumers' increasingly online habits
By: TechTarget ComputerWeekly.com
Type: eBook
The past few years has seen an increase in online shopping as the pandemic shifted more consumers into the realm of e-commerce to purchase goods during lockdowns. In return, retailers have been investing in technology to meet the e-commerce demands of customers, and now as predictions suggest pandemic shopping habits are set continue.
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Best practices for decreasing your Accounts Payable costs
By: Documation Software Ltd
Type: White Paper
According to research, knowledge workers on Accounts Payable (AP) teams spend an average of 51.8 hours a week on data management functions and processes. So, how can organizations minimize this number and best review their AP strategies for perception and bottom line success? Browse this white paper to learn more.
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A Blueprint for SLO Platform Selection: Optimize SRE and Engineering Outcomes, SLO As Code, and GitOps Execution
By: Nobl9
Type: Analyst Report
Providing high levels of system reliability for digital services and products is becoming a competitive differentiator; delivering a great customer experience is a requirement for driving profitable business growth. Learn how to define SLO as code in GitOps and DevOps work streams to optimize your system reliability by reading this IDC report.
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The pandemic's e-commerce boom
By: TechTarget ComputerWeekly.com
Type: eGuide
The pandemic appears to have solidified e-commerce's ascendancy against the highstreet. Coronavirus has accelerated technology adoption in many sectors, and people have been forced to stay at home, increasing their online shopping habits in a bid to avoid visiting shops.
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Top 10 Benelux IT stories of 2018
By: TechTarget ComputerWeekly.com
Type: eGuide
The Netherlands and Belgium might be small in terms of population and land area, but they are leading nations when it comes to the use of technology in society. There are numerous examples of the transformative nature of IT in the Netherlands and Belgium in this top 10, such as plans for autonomous ships and smart city developments.
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Marketing analytics, big data and ethics
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, we discuss the how important respecting the data privacy of customers and prospective customers is for companies trying to make a profit. For commercial organisations, finding this ethical balance between making money from data and safeguarding the privacy of personal data is more important than ever thanks to the EU's GDPR.
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Want to optimize your digital experiences? Here are 3 overlooked ways
By: ServiceNow
Type: Blog
In this blog post, discover 3 key ways you can enhance digital experiences and productivity that you may be overlooking in your digital transformation strategy.
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Computer Weekly – 20 February 2018: The enterprise opportunities for smart speakers
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly as voice-activated smart speakers grow in popularity, we examine how IT teams can use the technology in enterprise applications. Our latest buyer's guide looks at the latest developments in CRM. And UK tech sector leaders tell Parliament why they are so worried about Brexit. Read the issue now.
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The Central Role of CX Modernization in Enabling Business Agility
By: AWS & Accenture
Type: ESG Infographic
Hear ESG analysts’ perspective on CX in this ESG infographic, wherein they highlight the top 3 barriers preventing companies from improving CX, how to strategically allocate budget for CX tech investments, and more.
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A Computer Weekly buyer's guide to satellite broadband
By: TechTarget ComputerWeekly.com
Type: eBook
High-speed internet connectivity has become an essential utility for much of the world's population. In this 16-page buyer's guide, Computer Weekly looks at what makes the industry largely recession-proof, the obstacles 5G's roll-out must overcome and how reductions in satellite costs have boosted space-borne projects and services' popularity.
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Mobile data protection best practices
By: TechTarget Security
Type: eGuide
Check out this E-Guide for the top 5 mobile data protection best practices to ensure your corporation's protection.
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10 common uses for machine learning applications in business
By: TechTarget ComputerWeekly.com
Type: eGuide
Machine learning (ML) enables businesses to perform tasks on a scale previously thought impossible. As a result, many organizations are finding ways to harness ML to not just drive efficiencies but to fuel new business opportunities. Here are 10 applications of ML that are being used to solve problems & deliver tangible business benefits:
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The state of Chinese cross-border commerce
By: Digital River
Type: Blog
With a population of over 1.4 billion people, China possesses one of the largest markets around the globe. And while traditional approaches to conducting international business in China have their drawbacks, modern digital channels have completely opened up Chinese cross-border commerce. Read on to learn more.
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The state of the healthcare consumer experience today
By: The Advisory Board
Type: Research Content
Healthcare consumers weigh several priorities, including access, convenience, cost, quality, and experience, when deciding where — or if — to seek care. As care providers compete on these priorities, view this report for a snapshot of the status quo from which they'll need to differentiate themselves.
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Behind the Scenes of One of the Largest Remote Patient Monitoring Implementations and Evaluations in the U.S.
By: Lightbeam Health Solutions
Type: Case Study
Leveraging Lightbeam's Deviceless Remote Patient Monitoring solution, Midwest Health System transformed its care management program from manual outreach to dynamic, automated messaging. The digital-first program led to a 5x increase in care team efficiency and $53 million in total cost savings for CHF, COPD, asthma, and post-discharge populations.
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Computer Weekly - 1 February 2022: How Ocado pushes technological boundaries
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we talk to Ocado's CTO about how the e-commerce company pushes technological boundaries. Our latest buyer's guide looks at the importance and technical challenges of data integration. There's a growing dispute over the use of end-to-end encryption – we look at the differing perspectives. Read the issue now.
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How nurse triage can drive proactive, impactful care
By: Conduit
Type: Webcast
In this webinar, join Conduit Health Partners President Cheryl Dalton-Norman and Editor-in-Chief, Mark Hagland, from Healthcare Innovation as they discuss key social determinants of health access and steps healthcare providers can take to better address disparity gaps and deliver high-quality care, including the role of nurse triage.
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4 benefits of SIEM with Trustwave
By: Trustwave
Type: Product Overview
Your business must not only identify cyberattacks but also understand them. To supply organizations with the information that they need to do so, security information and event management (SIEM) systems have populated the cybersecurity scene. Learn about one such solution in this overview.
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CX leader’s guide to contact center analysis
By: Hinduja Global Solutions
Type: Blog
Contact center analytics refers to the process of gaining business insights with the key purpose of helping management track, analyze, and improve various services and performance metrics and convert them into actionable insights. Read this blog to learn more.
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Enterprise Strategy Group reveals 8 Business Benefits of Flexible IT
By: Dell Technologies & Intel
Type: Resource
Hop into this custom TechTarget site article to ascertain 5 tangible rewards of adopting flexible IT and 8 critical benefits of as-a-service-based flexible IT models, as told by your peers.
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IBM Watson Assistant solves customer problems the first time
By: IBM
Type: Video
This animated video explains the value of Watson Assistant, including key differentiators of IBM vs. other conversational AI offerings.
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Why is there an ethical debate around AI?
By: TechTarget ComputerWeekly.com
Type: Ezine
This quarter in CW Europe we look at how momentum in the artificial intelligence industry in France might be slowed due to ethical questions.
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A culture of belonging is essential in the fight for diversity in the medical industry
By: XtelligentMedia Healthcare
Type: eGuide
Better hiring practices, open discourse, and accountability will support a culture of belonging and allow for workforce diversity.