You've requested...

Cisco and IBM: Enhancing the Way People Work through Unified Communications

If a new window did not open, click here to view this asset.

Download this next:

2024/2025 Report: Digital Communications Governance

The rapid adoption of unified communications and collaboration (UCC) tools has transformed the communications landscape, creating compliance and security challenges.

This research report from Theta Lake, Digital Communications Governance & Archiving: Compliance & Security Report 2024/25, offers insights into UCC tool usage and common obstacles, including issues with:

  • AI in communications supervision
  • Unifying archiving and searchability when moving to cloud calling
  • And more

Read on to access 21 pages of insights and tips for improving your compliance stance.

These are also closely related to: "Cisco and IBM: Enhancing the Way People Work through Unified Communications"

  • Top 5 Best Practices to Improve Unified Communication & Collaboration Tool Adoption in Regulated Industries

    Developing a top-tier, compliant collaboration environment is challenging enough on its own – but doing so in a highly regulated industry presents even more roadblocks.

    Along with unpacking those issues, this white paper explores how you can overcome them and improve Unified Communications and Collaboration (UCC) tool adoption at your business.

    The paper outlines 5 best practices, including to leverage a Digital Communications Governance and Archiving tool that covers all the communication features in your UCC platform.

    Keep reading to discover the rest.   

  • FedRAMP compliant UC

    A top 10 federal defense contractor with over 20,000 employees was managing a complex environment with large Avaya and Cisco footprints for PBX and contact center.

    Like most enterprises, they had a voice, messaging and collaboration environment comprised of disparate, primarily premises-based, technology platforms.

    To increase efficiency and reduce risk, this contractor required a FedRAMP environment to consolidate these collaboration tools. Download this case study to learn how ARG helped them obtain it.

Find more content like what you just read:

  • Defending a Defense Contractor with a Compliant Unified Communications Solution

    A national, privately held defense contractor had previously leveraged Avaya on-prem PBX, Verizon PRIs and numerous collaboration and messaging tools (Teams, Slack, etc.) As many of these were disjointed, compliance risks arose. View this case study to learn how ARG helped this contractor aggregate tools and eliminate overlap.

    Download

  • Connecting Teams Together Across Borders Securely (in association with Economic

    In this webinar, Tata Communications & Cisco bring together the cloud collaboration services that can connect employees from any part of the globe and will help you understand how you can deploy a safe communications and collaboration platform for your enterprise.

    Download

  • Infographic: Zoom vs Teams vs Cisco

    While all video conferencing tools perform broadly similar tasks, there are certain differences between products and providers.Here we examine the Cisco, Microsoft, and Zoom platforms, highlight the unique features of each product, and explain how the products differ from one another.

    Download

  • A Computer Weekly buyer's guide to communications as a service

    As communications needs evolve, organisations must keep pace with the latest services available. In this 15-page buyer's guide, Computer Weekly looks at how we arrived at current-day comms systems, the growing popularity of CPaaS and the advantages of cloud-based offerings in the new normal of hybrid working.

    Download

  • Cisco PCA End-of-Life - Transitioning Smoothly with IR Collaborate

    Embark on a seamless transition as Cisco PCA takes its final bow, and step into a new era of collaboration with IR Collaborate. Join our webinar to explore how, as the #1 Cisco Solutions Plus Partner, we're not just bridging gaps – we're enhancing your entire UCC experience. As we bid farewell to Cisco PCA support by October 2024, it's time to usher in a new chapter with IR Collaborate powered by Prognosis. With 18 years of unwavering partnership with Cisco, we are excited to present a solution that goes beyond filling the void – we're amplifying collaboration experiences. Picture a world where multi-vendor complexities are seamlessly woven into a unified tapestry, offering unparalleled visibility and control. IR Collaborate is not just a tool; it's a game-changer in how you monitor, troubleshoot, and elevate your Cisco Unified Communications and Collaboration ecosystems. Join us for an exclusive webinar where we unravel the intricacies of Cisco PCA's end-of-life and dive deep into the transformative capabilities of IR Collaborate. Discover how this transition isn't just about adapting but thriving in a collaborative landscape. Don't miss out on this opportunity to ensure a smooth transition and unlock the full potential of your communication ecosystem. Register now and let's elevate your collaboration experience together!

    Download

  • Migrate and Modernize With IBM and AWS

    ph

    Download

  • Migrate and Modernize With IBM and AWS

    Ready to start your migrationand modernization journey? Learn more about how IBM works with AWS to support your migration and modernization efforts.

    Download

  • Jargon Buster Guide to Unified Communications

    In this e-guide we will explore and define some of the key elements of a UC deployment and offer some insight into some of the emerging trends that are changing the way we communicate in our working lives.

    Download

  • CISCO Live: Crisis Response and NERV Demo

    Ensuring communications among first responders during a crisis situation is a major challenge for public safety agencies. Communications interoperability regardless of data or voice is essential for success during disasters or emergencies. The Cisco® Network Emergency Response Vehicle (NERV) is a mobile communication center that is designed to establish interoperable communications in emergency situations. The NERV is supported by Cisco Crisis Response, a dedicated team of Information and Communications Technology (ICT) / Emergency Communications specialists that can mobilize and respond when normal communications infrastructure have been degraded or destroyed.

    Download

  • How to Stay Ahead of Emerging Threats

    As cybercriminals develop more sophisticated attacks, you must develop stronger defenses. IBM Security and Endace have partnered to help you do so. Dig into this overview to learn how, by combining IBM QRadar with EndaceProbe Analytics Platforms, you can speed and strengthen your security incident response.

    Download

  • Switching from Cisco Prime

    Cisco Prime will be end-of-sale in October and IR's Ali Athar and Dave Murphy will walk you through how to easily switch from Cisco Prime so you don't miss a beat on your Cisco unified communications experience. The team also looks at the big questions; if you're making the move to hybrid or cloud UC via Webex, Teams or Zoom; what are the options? Is there a point in switching monitoring, alerting and troubleshooting tools for on-premises communications? Register to find out their thoughts... and make sure to chime in with your questions on the day. Bonus: As a Preferred Solution Partner, IR has teamed up with Cisco for an exclusive Cisco Prime migration offer to IR Collaborate. Learn more about it on the day.

    Download

  • Russia's answer to Silicon Valley

    The Russian government is investing in an ambitious project to create its own technology hub that they hope will go on to rival Silicon Valley. The billions of rubles of government money being invested on the outskirts of Moscow has the backing of several multinational technology companies IBM, SAP, Intel, Cisco and Siemens.

    Download

  • Taking control of your IBM environment with ServiceNow

    It’s no surprise that IBM license agreements are varied, intricate, and frequently updated. Which can make finding the data to prove compliance costly and time-consuming. That’s why ServiceNow and Anglepoint are simplifying IBM license management by bringing together ServiceNow Discovery, ServiceNow SAM and the IBM publisher pack to optimize costs and utilization. Join this webinar to learn: - How ServiceNow Software Asset Management, Discovery, and IBM publisher pack work together for operational transparency - The benefits of leveraging ServiceNow for a centralized view of your IBM environment - How our partnership helps you handle license reporting with confidence and expertise It’s time to discuss optimizing IBM license compliance with two companies that really understand the challenges.

    Download

  • Understanding CPaaS market growth, trends and providers

    The CPaaS market is maturing as increased demand for digital communications drives new use cases. Organizations looking to buy CPaaS APIs should examine the various use cases that APIs can address and how to choose a CPaaS provider. Read this article to learn more about the trends and providers fueling CPaaS market growth.

    Download

  • The technological evolution of IT industry leaders: Part one

    This first part of this e-guide explores the technological evolution of Oracle, Cisco and Dell throughout the past two decades, including the technologies that have risen to the forefront, from real-time analytics and data management to Cisco's edge computing ambitions.

    Download

  • Driving Success with Hybrid Video in Microsoft Teams

    Microsoft Teams is now the fastest growing business application in Microsoft’s history and has been adopted by over half a million companies and 145M active users. As organizations adopt hybrid workforce models, how can they ensure everyone can join the same Teams meetings from home and the office? In this video, you’ll learn how Tata Communications and Pexip can help. With Pexip Cloud Video Interop (CVI), organizations can use traditional video systems (from Cisco, Poly, etc.) to join Teams meetings using their native workflows. Tata Communications brings a long history of delivering Microsoft-powered solutions to customers around the world, and as a Microsoft Gold Partner, Tata was one of the first companies to launch Microsoft Teams Direct Routing – joining Microsoft Teams cloud to its voice communications network covering 200 countries. Together, Tata Communications and Pexip can help you drive success with hybrid video in your Microsoft Teams environment.

    Download

  • Put AI to work for federal application modernization with IBM and AWS

    For federal agencies, the promise of AI outcomes can mean more agility, more efficiency in their digital infrastructure and more productivity from their developers—and a greater chance of mission success. Download this e-book to uncover how to put GenAI to work for federal app modernization.

    Download

  • Cisco Live Purpose Pavillion Tour

    Experience the education, inspiration, and fun of Cisco Live with this tour of our Purpose Pavillion! Learn how you can harness the power of connectivity for transforming infrastructure, digital skills, future of work, and sustainability. Explore the Cisco Network Emergency Response Vehicle (NERV) to see how we respond to crises and deploy communications kits to connect the unconnected, all over the world.

    Download

  • 56-pg eBook: Cisco FY24 Purpose Report highlights 40 years of impact

    Cisco's FY24 Purpose Report highlights 40 years of impact, including powering inclusive connectivity, advancing responsible AI, and driving sustainability. Download the report to learn about new technological initiatives and discover what comes next.

    Download

  • Networking Software Demo Series: A Deep Dive into Cisco DNA Center

    Cisco DNA Center offers a low-risk, lower-cost, incremental approach to adopting network technologies in your branch, campus, and wireless environments. It simplifies and automates the way you communicate with the network and reduces the complexity of day-to-day changes through automated workflows. Cisco DNA Center also provides insights into your end-user device onboarding and connected experience; network devices; and policies. Join us for a live webinar as we provide an overview of Cisco DNA Center and demonstrate key capabilities and applications from both the automation and assurance perspectives.

    Download

  • UCaaS vs. CCaaS vs. CPaaS: What's the difference?

    It can be difficult to make sense of popular cloud communications service models. Compare UCaaS vs. CCaaS vs. CPaaS to understand their differences and how they can be used together.

    Download

  • Taking control of your IBM environment

    It’s no surprise that IBM license agreements are varied, intricate, and frequently updated. Which can make finding, classifying, and reporting the data to prove compliance costly and time-consuming. That’s why ServiceNow and Anglepoint are simplifying IBM license management by bringing together IASP expertise with ServiceNow Discovery, ServiceNow Software Asset Management, and the IBM publisher pack to optimize costs and utilization. Join our webinar "Taking control of your IBM environment" to learn: - The benefits of leveraging ServiceNow for a centralized view of your IBM environment - How our partnership helps you handle license challenges with confidence and expertise - What it means to be IBM audit-proof with IASP Anglepoint, supported by the ServiceNow platform It’s time to discuss optimizing IBM license compliance with two companies that really understand the challenges. Speakers: Piyush Patel, sr. technical product & solution marketing, ServiceNow Victor Parades-Colonia, sr. principal outbound product management, ServiceNow Kevin Rieske, vice president, Anglepoint

    Download

  • Why Cloud Calling for Your Global Organization?

    Today’s global organizations are keen on migrating to cloud based collaboration solutions due to the business benefits offered by a cloud delivery model. When it comes to telephony, Cloud calling is the key to eliminate the expenses and complexity of managing and securing an on-site phone system. But migration to cloud includes complex integrations, interoperability with legacy systems and a flexible migration path to a full UC experience. Tata Communications and Cisco have a unique perspective on these challenges, thanks to their market leading position in voice and collaboration space respectively. Join the experts to understand how Cisco Webex Calling by Tata Communications benefits your global organization, challenges and the ideal migration strategy.

    Download

  • Defending Users in the Digital Age: Introducing the Cisco User Protection Suite

    Cisco User Protection protects users from every critical attack vector (including email, web, cloud, and endpoint threats). This powerhouse of proven solutions equips organizations to connect users seamlessly and securely to applications, cloud services, and communication tools, keeping users protected yet productive—while simplifying administration for SecOps. Watch to learn how Cisco User Protection is: Easier for users: Empower users with seamless access to SaaS and private applications, communication tools, and other business resources for greater productivity. Easier for IT: Enhance visibility and control to simplify the IT experience and quickly detect and respond to threats. More secure: Minimize the attack surface by protecting users from attacks like phishing, malware, credential compromise, and ransomware.

    Download

  • Defending Users in the Digital Age: Introducing the Cisco User Protection Suite

    Cisco User Protection protects users from every critical attack vector (including email, web, cloud, and endpoint threats). This powerhouse of proven solutions equips organizations to connect users seamlessly and securely to applications, cloud services, and communication tools, keeping users protected yet productive—while simplifying administration for SecOps. Watch to learn how Cisco User Protection is: Easier for users: Empower users with seamless access to SaaS and private applications, communication tools, and other business resources for greater productivity. Easier for IT: Enhance visibility and control to simplify the IT experience and quickly detect and respond to threats. More secure: Minimize the attack surface by protecting users from attacks like phishing, malware, credential compromise, and ransomware.

    Download

  • How Cisco's Crisis Response Community Delivers Humanitarian Aid and Disaster Relief

    The Cisco Crisis Response Community works together to deliver a meaningful impact to communities in need. Hear about how the program works, our global community of hundreds of trained Cisco employee volunteers, the partner agencies and NGOs that we support, our capabilities, and the technology we use (Cisco Meraki, Cisco Spaces, Cisco Collaboration, URWB, etc) to deliver secure connectivity in the field to emergency first responders, aid workers, and communities of people in need. We’ll also cover some examples of recent crisis response engagements, including how we supported the communities impacted by the Maui wildfires in August 2023.

    Download

  • How attackers steal credentials to gain stealth access

    Access is a key resource in the battle for organizational cybersecurity. In this webcast, Cisco Talos experts, Bill Largent, Hazel Burton, and Ted Kietzman, come together to discuss identity threats, as well as how attackers steal credentials to gain stealth access. Watch now to learn more.

    Download

  • Secure your network with an integrated solution

    Secure your network with Cisco Meraki's integrated networking and security solution. Achieve superior protection, outstanding performance, and intuitive operations - all at your price point. Read the Cisco Meraki infographic to learn more.

    Download

  • Zoom Phone Ebook: Comprehensive Guide to Optimizing Telephony

    As remote and hybrid work become the norm, businesses need to rethink how their teams communicate and collaborate. Access this e-book to discover how an AI-powered phone system like Zoom Phone can streamline your communication tools, boost productivity, and improve the employee and customer experience.

    Download

  • Build the way you want with Slack and Salesforce Platforms

    Learn more about the integration and automation capabilities of the Slack and Salesforce platforms, bringing people and systems together in one place Slack is a centralized engagement layer for all your tools and applications, and Salesforce clouds are powerful systems of record that enable your most critical business processes. Watch this webinar to learn more about how to use Slack and the Salesforce Platform toolkit—including new Salesforce for Slack apps, Salesforce Flow and the upcoming Apex SDK for Slack—to automate end-to-end processes, bringing all your systems and people together in one place, your digital HQ. Things you’ll learn: -Why you should build solutions that combine the power of Salesforce Platform and Slack -How to get started with our newest offerings: Salesforce for Slack apps, Flow for Slack and the new Apex SDK -Best practices and real-life examples from Slack-certified experts at IBM Our speakers: Kelsey Collins, Product Marekting maanger, Slack Jarrod Kingston, Solution Engineering Leader, IBM Phil Weinmeister, Head of Product, IBM

    Download

  • IBM Cloud: No shift, Sherlock

    OpenShift is a key ingredient in the latest shift in IBM's long-running cloud strategy. We look at what it means...

    Download

  • IBM Discover and Classify

    Streamline data subject access requests (DSARs) with IBM Discover and Classify in just 3 clicks. Automate the entire DSAR process, from intake to fulfillment, to meet privacy obligations and build trust. Read the full product overview to learn how.

    Download

  • MicroK8s on IBM Z — minimal footprint meets zero downtime

    A low-ops, minimal production Kubernetes on Ubuntu for your IBM Z/LinuxONE system. Mission critical applications require a resilient Kubernetes, that can lose any node and still provide reliable services while zero downtime is a necessity in production environments, especially for remote, unattended clusters, appliances, servers, and industrial IoT. MicroK8s is the smallest and fastest Kubernetes that makes high availability resilient and self-healing with no administrative intervention required. The IBM Z platform is a perfect fit for such types of Kubernetes infrastructural and aaS workloads — thus Container As A Service / CaaS. Together, IBM Z systems, Ubuntu and MicroK8s bring up a CNCF-certified Kubernetes with batteries included in just a minute, hosted on the most reliable hardware platform available. Join us in this live webinar and discover how you can run dozens or even hundreds of MicroK8s instances to host your container workloads on a single IBM Z server for free.

    Download

  • A guide to where mainframes fit in the cloud

    Far from being legacy IT, the mainframe is a driving force in modern computing. In this e-guide we look at its place in cloud computing.

    Download

  • Elevating and Securing Digital Experiences for Your Business

    All businesses are now digital businesses and application-driven experiences are their lifeblood. Bringing these to life at scale and securely, however, requires the ability to see, understand and intelligently manage infrastructure and applications regardless of where they live; whether on prem, in hybrid environments or in the cloud. In addition, this requires the ability to determine and reflect the business context tied to infrastructure performance and experience delivery. Cisco Full-Stack Observability allows you to move beyond monitoring and gives you the power to run your estate and applications in the most proactive, effective and secure way possible. Cisco’s new Full Stack Observability Platform integrates data and telemetry from solutions you already rely on from Cisco as well as from your application and cloud ecosystem to give you context, intelligence and visibility tied to business impact. In addition, Cisco’s Cloud-Native Application Protection Platform gives you the power to see and understand threats and vulnerabilities that can impact your posture in the cloud as well as impact customers. In this session you’ll hear how Cisco innovations are enabling you to elevate secure digital experiences for your business as well as position you and your team as true growth partners with the business. You will also hear from a Cisco customer about their journey to full stack observability. Presented by Brad Welsh, APM Program Manager, Indiana Office of Technology Gene Hall, VP, Marketing and Communications, SI & A, Cisco Systems, Inc. Ronak Desai, SVP/GM, FSO and AppDynamics, Cisco Systems, Inc.

    Download

  • CW Nordics - May-July 2019: Facing up to fintech

    In this issue of CW Nordics, we take a look at how one of the Nordic region's big, traditional banks is going about meeting the challenges posed by new digital entrants into the finance sector. And it is another large traditional player, but this time in the IT world, which Nordea is turning to for support– none other than Big Blue.

    Download

  • 9 IBM Cloud Paks for app modernization and cloud efforts

    It takes time, money and labour to modernize applications and workflows to use cloud environments. IBM brings a new dimension to cloud adoption with highly integrated solution stacks that can provide a range of typical workflows for business users. In this e-guide, learn how IBM Cloud Paks can help ease some challenges of application modernization.

    Download

  • Secure your data in your cloud and SaaS applications

    Secure your data in cloud and SaaS apps with IBM Guardium DSPM. Automate discovery and classification of sensitive data, monitor for threats, and minimize compliance risks. Download this product overview to learn more.

    Download

  • How to optimize mainframe apps through technology consolidation

    Every enterprise modernization journey is different, as are the needs that drive decision-making along the way. Join this Advanced webinar to join the discussion on modernizing existing mainframe apps and extending them to the cloud.

    Download

  • How an Innovative Approach Changed One Billion Lives for the Better

    In 2016, Cisco set an ambitious ten-year goal for our social impact grants and Cisco Networking Academy programs-–One Billion Lives Positively Impacted–by 2025. We exceeded our goal in 2023, more than one year early. In this session, Cisco’s Chief Social Impact Officer, Brian Tippens, along with Cisco’s Global Innovation Officer, Guy Diedrich, will discuss how businesses can impact global growth of digital skills, eliminate barriers for the unconnected, and scale tech-based solutions to positively impact vulnerable, underserved communities around the world. Learn how Cisco is bringing together its ecosystem of customers, partners, and suppliers to drive positive change. You will leave with a new perspective on the impact that purpose-driven initiatives can have on organizations of any size — which at scale, will help power an inclusive future for all.

    Download

  • Streamlining enterprise backup management for CIO apps

    IBM's CIO organization streamlined enterprise backup management with a centralized cloud-based solution using IBM and Cobalt Iron technologies. This provided a unified user experience, simplified backup and restore processes, and enabled application owners to protect petabytes of critical data. Read this full case study now to learn more.

    Download

  • Migrating Your Cisco CUCM to the Cloud

    Successfully migrating Cisco Unified Communications Manager to Webex Calling requires a proactive approach for PSTN access management and dialplan transition. Key requirements include ensuring reliability and performance of voice traffic as well as maintaining support for local site survivability to ensure resilience. Service providers certified for Cloud Connect for Webex Calling offer a seamless way for organizations to take advantage of the benefits of cloud calling while minimizing risk. In this webinar we’ll share insights and best practices for migration of Cisco on-premises, and cloud-hosted calling to the cloud and deliver practical guidance to ensure success.

    Download

  • Computer Weekly – 20 October 2020: Why is IBM splitting in two and what does it mean for CIOs?

    In this week's Computer Weekly, IBM is splitting in two, hiving off its services business to focus on hybrid cloud – we examine what it means for CIOs. Our new buyer's guide looks at how intelligent workload management can cut cloud complexity. And we analyse how getting backup right can help tackle ransomware threats. Read the issue now.

    Download

  • Cisco's cloud transformation journey with Atlassian

    Cisco consolidated its tools and migrated to Atlassian Cloud, resulting in reduced software costs, faster workflows, and better data-driven decision-making. Learn how Cisco's cloud transformation streamlined operations for 15,000 users in this blog post.

    Download

  • Strengthen Your Incident Response with Endace and Cisco

    When a threat enters your network, you need to investigate it quickly. Endace and Cisco have teamed up to help you do so. Read this overview to learn how you can enhance your incident response by integrating EndaceProbe’s network packet history with Cisco Stealthwatch.

    Download

  • Roadmap to Data Center Modernization

    Businesses have rapidly evolved this year. We’ve discovered that the new normal means agility is a necessity, which means taking advantage of the most effective technologies in a timely manner and ensuring access to the skills and expertise needed to do this effectively. Hitachi and Cisco make this easy. Attend our Session, Roadmap to Data Center Modernization to learn how, together, Hitachi and Cisco can help you give your customers the widest range of capabilities for edge to core to cloud. Join presenter, Chris Drieberg, Global Director Collaborative Solutions at Hitachi Vantara, who will share how to supercharge current environments and gain a competitive advantage with Hitachi and Cisco.

    Download

  • Roadmap to Data Center Modernization

    Businesses have rapidly evolved this year. We’ve discovered that the new normal means agility is a necessity, which means taking advantage of the most effective technologies in a timely manner and ensuring access to the skills and expertise needed to do this effectively. Hitachi and Cisco make this easy. Attend our Session, Roadmap to Data Center Modernization to learn how, together, Hitachi and Cisco can help you give your customers the widest range of capabilities for edge to core to cloud. Join presenter, Chris Drieberg, Global Director Collaborative Solutions at Hitachi Vantara, who will share how to supercharge current environments and gain a competitive advantage with Hitachi and Cisco.

    Download

  • What will a quantum datacentre look like?

    IBM has updated its quantum computing roadmap to reflect how quantum processors, central processing units (CPUs) and graphics processing units (GPUs) will be woven into a compute fabric capable of solving computationally complex problems. Understand why this impacts both hardware installation and software.

    Download

  • Next-level Network Automation for the Power Grid

    It requires a wide variety of deployed and supported use cases to continue improving the safe, reliable, and efficient delivery of power. With the ever-increasing operational reliance on these connected power system assets, the industry remains focused on their underlying operation networks. The scale of assets being deployed within utilities will rival the largest communication networks ever built. Management automation for grid security, substation and electrical distribution is essential to meeting these challenges. Learn how to improve system reliability and security with the latest innovations, including software defined networking together with Cisco’s purpose-built for utilities networking portfolio. In this webinar, we will cover: - Best practices for WAN and LAN automation in substation scenarios, - New industrial routing, switching and management capabilities, - The role of automation in managing a large-scale distribution/feeder network, - Automating security policies across the power grid.

    Download

  • Exploring the new hybrid work environment with Cisco & Tata Communications

    Watch product experts discuss the evolution of hybrid workplace and organizations can adopt to the hybrid working model to ensure productivity and business continuity. This video podcast will help decision makers, CIO/CXO executives and managers gain insights on the latest collaboration trend and how Cisco Powered Solutions by Tata Communications help them transform their workplace and further advance the digital transformation journey.

    Download