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Cisco and IBM: Enhancing the Way People Work through Unified Communications

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The Tipping Point: Top Unified Communications Issues for 2012

Year after year, unified communications (UC) faces a number of challenges, and year after year it seems nothing is done to address them. If only the technology could transform into something that can success, it would.

This E-Guide from SearchUnifiedCommunications.com discusses the top five UC issues users and organizations today are facing and how they will lead the charge for a UC revolution. View now to learn more about these five issues and how they will affect the future of UC.

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    A top 10 federal defense contractor with over 20,000 employees was managing a complex environment with large Avaya and Cisco footprints for PBX and contact center.

    Like most enterprises, they had a voice, messaging and collaboration environment comprised of disparate, primarily premises-based, technology platforms.

    To increase efficiency and reduce risk, this contractor required a FedRAMP environment to consolidate these collaboration tools. Download this case study to learn how ARG helped them obtain it.

  • Securing collaboration tools: ESG analyst insights

    Most businesses are using 6 or more tools for communication and collaboration, according to recent research by TechTarget’s Enterprise Strategy Group (ESG).

    To exploit that tool sprawl, threat actors are leveraging multi-channel attack strategies.

    So, how can you protect your organization’s tools? With a multi-channel security strategy.

    To learn about adopting such a strategy, check out this video, which features an insightful discussion between Principal Analyst at ESG, Dave Gruber, and CEO of SlashNext, Patrick Harr.

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  • The risk of off-channel communication

    With fines being imposed for recordkeeping failures in the U.S. totaling over $2.6 billion, communication compliance remains a serious issue. This white paper takes a deeper look at the dangers of off-channel communication and provides strategies you can employ to improve communication while reducing risk. Read on to learn more.

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  • ESG analyst report: Securing multi-channel collaboration tools

    36% of organizations experience multi-vector, socially engineered attacks weekly, according to research by TechTarget’s Enterprise Strategy Group (ESG). To discover drivers for these attacks, and to learn how to defend against the proliferating threat, review this ESG Showcase report.

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    To learn the ABCs of SBCs (session border controllers), browse this 8-page white paper that digs into 3 key SBC use cases, a wide range of SBC tools, and more.

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  • How to close UC compliance gaps

    A national, privately held defense contractor had previously leveraged Avaya on-prem PBX, Verizon PRIs and numerous collaboration and messaging tools (Teams, Slack, etc.) As many of these were disjointed, compliance risks arose. View this case study to learn how ARG helped this contractor aggregate tools and eliminate overlap.

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  • A Computer Weekly buyer's guide to communications as a service

    As communications needs evolve, organisations must keep pace with the latest services available. In this 15-page buyer's guide, Computer Weekly looks at how we arrived at current-day comms systems, the growing popularity of CPaaS and the advantages of cloud-based offerings in the new normal of hybrid working.

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  • The Social Collaboration Revolution: Keeping Your Dispersed Enterprise Connected

    This E-Guide from SearchUnifiedCommunications.com explores the market drivers for unified communications and collaboration in the dispersed workplace and details a technology that has set its sights on revolutionizing the world of social collaboration.

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    This e-guide discusses key deployment strategies to help unified communications (UC) pros get started. Uncover the physical components of video conferencing systems, interoperability and standards considerations and how organizations should address video management to ensure a solid quality of service (QoS).

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    In this e-guide we will explore and define some of the key elements of a UC deployment and offer some insight into some of the emerging trends that are changing the way we communicate in our working lives.

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    In this E-Guide from SearchUnifiedCommunications.com, we take a trip to the year 2020 in an attempt to uncover how unified communications and collaboration will evolve and what it will mean for your organization.

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  • Collaboration: Decision Time: Product Benefits and Tradeoffs

    This is the third piece in SearchUnifiedCommunications.com's three-part guide on collaboration products. This expert asset takes a deep dive into the requirements that should seal the deal in terms of final considerations when purchasing a collaboration solution.

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  • Infographic: Zoom vs Teams vs Cisco

    While all video conferencing tools perform broadly similar tasks, there are certain differences between products and providers.Here we examine the Cisco, Microsoft, and Zoom platforms, highlight the unique features of each product, and explain how the products differ from one another.

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    This SearchUnifiedCommunications.com e-guide discusses why video conferencing integration is a logical addition to your UC system and offers best practices for implementation.

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  • E-guide: Taking full advantage of the benefits of mobile unified communications: Best practices

    In this SearchUnifiedCommunications.com e-guide, learn the applications, technologies and benefits associated with mobile unified communications (UC) and uncover how you can start taking advantage of them today.

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  • Expert guide to mobile unified communications: Implementation best practices

    This expert e-guide uncovers the benefits of mobile UC, best practices for implementing fixed mobile convergence and mobile UC solutions as well as products that will make the execution easier.

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    In this E-Guide from SearchUnifiedCommunications.com, we explore the evolving relationship between unified communications (UC) and collaboration and explain why UCC is a match that can benefit any organization.

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  • UC Strategies and the Evolving Cloud

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    This E-Guide from SearchUnifiedCommunications.com offers insight into creating a unified communications architecture that fulfills today's requirements and is flexible enough to adapt to the needs of tomorrow.

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  • Collaboration: Assessing the Business/Technology Issue

    In the first of SearchUnifiedCommunications.com’s three-part guide on selecting collaboration products, this document takes a look at the business and technology issues associated with them and provides expert guidance on the benefits you can reap by taking advantage of the various types of collaboration solutions.

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  • UC and Collaboration: Benefits and Market Drivers

    This expert E-Guide from SearchUnifiedCommunications.com explores the benefits collaboration can bring your enterprise and provides an in-depth look at the drivers forcing organizations to find a newer, better UCC solution for their employees to leverage.

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  • Enterprise Social Tools Need UC Integration to Thrive

    This expert E-Guide from SearchUnifiedCommunications.com explores why enterprise social networking tools need to be integrated with your everyday unified communications (UC) tools to be successful and unveils the benefits such an effort can provide.

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  • Key questions to ask your next operator connect partner

    Communication and collaboration are what bind your teams together. This means that it’s critical for your organization to have the technology and platforms to seamlessly connect your channels. Operator Connect solutions may be able to help. Browse this white paper to learn more.

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    Get help determining your organization's unified communications needs in order to make a more informed solution purchasing decision.

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  • Computer Weekly – 19 May 2020: Ocado makes the friendly workplace robot a reality

    In this week's Computer Weekly, we find out how Ocado is making robot-human collaboration a reality. Unified com-munications has become a must-have lockdown capability – we assess the key technologies. And as contact-tracing apps emerge to help deal with the Covid-19 pandemic, we exam-ine the data privacy challenges. Read the issue now.

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  • Understanding CPaaS market growth, trends and providers

    The CPaaS market is maturing as increased demand for digital communications drives new use cases. Organizations looking to buy CPaaS APIs should examine the various use cases that APIs can address and how to choose a CPaaS provider. Read this article to learn more about the trends and providers fueling CPaaS market growth.

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  • Collaboration Services: Decision Criteria and 10 Questions to Ask Your Potential Collaboration Vendors

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  • The Truth About Mobile UC&C: Expert Roadmap

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  • UC Collaboration Tools: Greater simplicity needed for IT, end users

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  • UCaaS vs. CCaaS vs. CPaaS: What's the difference?

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  • UC and the Evolution of Enterprise Telephony

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  • Integrating Mobile Device Management with UC Systems and Features

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  • Is proving short-term unified communications ROI really necessary?

    This expert E-Guide takes a close look at the different ways ROI can be determined. Uncover how UC is being justified in organizations, how to take full advantage of its benefits and what you can expect from UC in the future.

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    Integrating video and unified communications in your enterprise is not an easy task. Access this Technical Guide to view expert advice into creating a viable and effective integration strategy that will support interworking with your existing end points, as well as those to come.

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    Check out this landing page to find out why it may be time for your organization to redefine your workplace through enhanced audio technology.

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  • How to Integrate UC with Mobile Device Management

    This E-Guide from SearchUnifiedCommunications.com offers best practices for managing mobile unified communications (UC) in a bring your own device (BYOD) environment. Read now for tips and hints to integrating mobile device management (MDM) with your UC systems and features.

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  • Mobile Collaboration: Strategies and Challenges

    This E-Guide from SearchUnifiedCommunications.com explores the challenges small screens present to mobile collaboration and unveils how UC strategies and vendors are responding to these issues.

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  • A Computer Weekly Buyer's Guide to Enterprise social networking

    Companies are discovering the many advantages of communicating through social networking platforms. In this 14-page buyer's guide, Computer Weekly looks at how they can revolutionise collaboration, the options available for retailers and the pitfalls of communication overload

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  • Solution Spotlight: Creating a Strong Customer Experience Management Strategy

    In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.

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