You've requested...

IBM and Cisco Front Office Solutions for Retail Banking

If a new window did not open, click here to view this asset.

Download this next:

Monitor Your Core Banking Systems with an Out-of-the-Box Solution

A core banking system outage is a disaster for any bank, leaving customers high and dry. By monitoring systems end to end, banks can maintain their core banking proactively, prevent client impact and reduce close of business issues. Download this paper to learn more.

These are also closely related to: "IBM and Cisco Front Office Solutions for Retail Banking"

  • How Commercial Banks Are Increasing Agility by Migrating to Hybrid Cloud

    A German bank started to notice its ageing IBM i hardware was struggling to keep up with the bank’s global processing requirements. The task would take anywhere from half an hour… to up to four hours.

    Because of the sensitive nature of financial services, the organization needed to find a partner to help cut down on this massive inefficiency.

    After some research, the bank decided to work with Service Express to assist in rearranging, redesigning, and maximizing the company’s existing environment.

    Discover in this case study how Service Express helped its banking client increase productivity by eliminating the need to manage old hardware and latency due to limited capacity.

  • The Retail Banks Guide to Core Banking Systems Monitoring

    Core banking systems form the foundational technology for retail banking institutions and impact many customer touchpoints. Any problem can cause a bad user experience that causes a customer to lose trust with the company.

    To prevent client impact, close of business issues and other issues, gaining a real-time understanding of the health and performance of your core banking system is key.

    In this white paper, examine how monitoring core banking solutions enable banks to maintain systems health.

Find more content like what you just read:

  • Computer Weekly buyer's guide to fintech

    In this 14-page buyer's guide, Computer Weekly weighs up thecompetition from tech-based challenger banks, the importanceof customer experience and the value of leaving conventionalbanking in the past.

    Download

  • Vbrick helps North American Bank with video collaboration

    With tens of thousands of employees around the globe requiring simultaneous video communication, this leading North American-based bank needed a collaboration platform that could handle their scale. Download this case study to see what strategies and solutions Vbrick employed to help this bank implement effective video collaboration.

    Download

  • CW Nordics - November 2022 - January 2023: Icelandic datacentres point way to greener IT

    Iceland may soon become even more attractive to firms wanting to minimise their carbon footprint while using high-performance computing services. Read more about it in this issue. Also find out how a robo investment company, Nord Investments, is harnessing open banking to make thing easier for its clients.

    Download

  • The Future of Financial Services: Part 2

    In the second part of our 'Future of Financial Services' e-guide series, read about how the financial services industry is not just being shaken up with cosmetic changes, but is about to go through the process of being stripped down and rebuilt.

    Download

  • How global banks automate processes and reduce risk

    In heavily regulated industries, IT leaders need an advanced analytics solution they can trust to accelerate and automate data insights while maintaining governance and security. Read on to learn why many rely on the Alteryx AI Platform for Enterprise Analytics to automate data processes, improve decision-making, and reduce risk.

    Download

  • Inside Bendigo and Adelaide Bank's cloud journey

    With a strong DevOps culture, Australian bank has been moving its most important applications to the cloud in a journey that has already reaped returns. Download the full article to learn more about Bendigo and Adelaide Bank's cloud journey.

    Download

  • How banking leaders are assembling robust data protection solutions

    Discover in this case study why Malaysia's RHB Banking Group trusted the Dell data protection portfolio to safeguard information and meet compliance demands.

    Download

  • CIO Trends #11: Nordics

    The Nordic region is a place where people aren't afraid to try out the latest digital technologies. In banking for example, the region is leading the way in the age of open banking. Read here why this might be the case. But it goes way beyond the technology itself and has a lot to do with the attitude to change in the region.

    Download

  • CIO Trends #11: Nordics

    The Nordic region is a place where people aren't afraid to try out the latest digital technologies. In banking for example, the region is leading the way in the age of open banking. Read here why this might be the case. But it goes way beyond the technology itself and has a lot to do with the attitude to change in the region.

    Download

  • Case study: M&T Bank transforms with technology innovation

    M&T Bank uses ServiceNow's ITSM, ITOM, Security Operations, Financial Services Operations, and App Engine to enable technology innovation and empower change. Learn how ServiceNow helps M&T Bank drive community impact in this customer case study.

    Download

  • Fintech & the digital customer experience

    In this e-guide, find out how banks such as Malaysia's RHB are keeping up in the digital age, the state of mobile payments across the APAC region, and why some bankers believe retail banking will be fully automated in just a few years.

    Download

  • Computer Weekly@50: What was happening in July

    The National Museum of Computing has again been looking into Computer Weekly's 50 years of magazine issues for another selection of articles highlighting significant news published in the month of July over the past five decades.

    Download

  • Building a scalable security platform for modern banking

    PlainsCapital Bank needed a new security platform and a single consistent user credential to meet their expansion needs. By relying on Brivo experts to handle the back-end infrastructure, PlainsCapital Bank found the solution they wanted, improving their security program, and allowing them to place their focus on banking. Read on to learn more.

    Download

  • Extracting actionable data from banking malware

    This article in our Royal Holloway Security Series demonstrates how actionable data can be extracted from banking malware and how it can be used to defend against highly damaging cyber attacks from organised criminal gangs.

    Download

  • Innovation Awards APAC 2023 - Financial Services: DBS Bank

    In this e-guide, read more about DBS Technology Marketplace and how it delivers anything-as-a-service (XaaS) capabilities that enable the bank's applications teams to adapt cloud-native applications quickly and efficiently.

    Download

  • CW APAC - December 2020: Trend Watch on cloud infrastructure

    The rise of 5G is driving telcos to embrace cloud-native and software-defined architectures. In this handbook focused on cloud infrastructure in the Asia-Pacific region, Computer Weekly looks at the slow and steady path businesses are taking to cloud-based radio access networks.

    Download

  • How banks can engage customers at scale

    Many banks take advertising into their own hands but fail to achieve effective personalisation. In this white paper, you’ll discover a solution designed to empower banks with full control and transparency over ad personalisation. Read on to learn how you can harness the power of your data.

    Download

  • Computer Weekly – 26 May 2020: Can Lady Gaga and Madonna get people to take IT security seriously?

    In this week's Computer Weekly, after hackers threatened to release data from a US law firm's celebrity clients, will people finally take cyber security seriously? Designing software for older users makes systems better for all – we examine how. And the IT chief at TSB explains how the bank recovered from its 2018 IT disaster. Read the issue now.

    Download

  • CW Europe - December 2020-February 2021: Tour de France fans get a virtual experience

    The organisers of this year's Tour de France worked with technology services company NTT in partnership with Amaury Sport Organisation to provide what they described as an "enhanced experience" for race fans who could not be at the roadside because of Covid restrictions.

    Download

  • The currency of trust: why banks and insurers must make customer data safer and more secure

    Banks and insurers enjoy a significantly higher level of trust from consumers in the cyber security of their systems than any other sector, but the financial services industry is less confident in its ability to detect security breaches, this report from Capgemini reveals.

    Download

  • CW Europe December 2019: Deutsche Bank creates innovation division

    German investment banking giant Deutsche Bank is opening a division focused on innovation as part of its plan to digitise all business operations. Read more details in this edition of CW Europe.

    Download

  • CW Innovation Awards: DBS Bank Project of the Year Interview [Video]

    In this interview, Soumya Ghoshal, managing director, middle office technology, technology and operations, explains DBS Bank's credit architecture program, how it has freed up more time for relationship managers through automation, and the bank's general approach to innovation.

    Download

  • Research report: Benchmarking banking industry's progress on AI-powered CX

    This benchmark explores how banks and credit unions use AI and omnichannel tactics to boost customer experience and loyalty. Discover key trends like rising CX importance, more AI and omnichannel spending, and digital transformation hurdles. Access the full report for optimal CX strategy insights.

    Download

  • Migration to cloud backup spares data from destruction: But how?

    In this week's Computer Weekly, the cyber security of banks is under scrutiny after an attack on Tesco Bank leads to millions lost in fraudulent transactions. Our latest buyer's guide, on server operating systems, looks at Windows Server 2016. And Coca-Cola explains how a move to the cloud is helping to motivate staff. Read the issue now.

    Download

  • Nordic banking in the digital age

    Read in this e-guide how Nordic banks are working together to make cross border payments in the region seamless. Also find out how Nordic banks are offering customers the opportunity to make payments via wearable devices and how the region's successful mobile payments platform, MobilePay, is futureproofing its business.

    Download

  • CW Innovation Awards: How DBS is transforming credit processes

    In this case study, learn how DBS Bank's credit architecture programme has digitised and reimagined credit processes through a unified platform that has improved the productivity and efficiency of its credit teams.

    Download

  • Computer Weekly – 6 November 2018: After 10 years, Post Office IT system goes on trial

    In this week's Computer Weekly, 10 years after we revealed concerns over the Post Office accounting system, affected subpostmasters finally get their day in court. We look at how businesses are turning to wearable tech to help employees. And we analyse the key players in the market for object storage. Read the issue now.

    Download

  • CW Europe - September-November 2020: IT expertise in banks' boardrooms reduces risk, says European regulator

    The European Central Bank has found that banks with the most IT expertise in the boardroom have better control in several IT risk categories, including fewer successful cyber attacks and less downtime of critical IT systems.

    Download

  • #1 scam detection challenge & how to thwart scams in financial institutions

    In this e-book, discover the essentials of new fraud schemes and how they work, how financial institutions can better join the dots for more effective scam detection, and more.

    Download

  • CW Europe: December 2016 - February 2017

    Security continues to be a huge pan-European challenge for governments and businesses harnessing the latest technologies. In this quarter's CW Europe, we feature two articles focusing on security in Europe and what authorities and IT firms are doing to reduce risks.

    Download

  • Accelerate your journey to cloud-native digital banking

    This infographic details how you can accelerate your journey to cloud-native digital banking by utilizing Red Hat’s Center of Excellence for Financial Services. Learn more!

    Download

  • CW Nordics - November 2020-January 2021: Bank branch closures continue as digital banking grows

    Sweden's Handelsbanken is cutting its branch network by nearly half, which means more money will be invested in IT. But it's not just Sweden and the Nordics – banks across the world are watching the fintech industry demonstrate to consumers what banking can be like if the right technology is in place.

    Download

  • Payroll provider market guide: 5 things to remember

    Investing in a trusted payroll provider is critical to your organization’s success. However, with so many options available on the market, it can be difficult to know which one best fits your needs. Browse this article to discover more.

    Download

  • CW Nordics - November 2019: Robots help social workers in Sweden

    Software robots are being used by more than 20 local authorities in Sweden to carry out repetitive tasks previously done manually, such as document and data checks, freeing up social workers to make life-changing decisions for the needy.

    Download

  • CIO Trends #9: Nordics

    In this issue we take a look at how three banks in Finland are working together so they can free up resources that will help them keep pace with the tech changes in the industry. Also in this issue we look closely at the cloud first policy at shipping giant Maersk.

    Download

  • Even fintech startups battling to meet cyber security skills

    A study shows that most fintech startups, like most banks, are failing to address vulnerabilities in the web and mobile applications, underlining the scale of the challenge

    Download

  • CW Innovation Awards Financial Services Winner: WLTH

    Learn how WLTH, a fintech company, built its own technology stack that delivers data analytics and other capabilities as it seeks to win market share from traditional banks.

    Download

  • 2024 research findings: Banks and CX technology

    56% of financial organizations expect to increase their investment in CX technology by 10% or more over the next 3 years, according to research by Talkdesk. So, what technology landscape will these businesses encounter? Unlock insights in this webcast featuring subject-matter experts from Talkdesk, Cambridge Savings Bank and more.

    Download

  • CW APAC April 2023 – Trend Watch: Business applications

    Tech's role in the workplace continues to grow. In this handbook, focused on business applications in the Asia-Pacific region, Computer Weekly looks at industry cloud platforms, how microservices improve customer experience, what automation brings to banking and Rimini Street's approach to third-party support

    Download

  • CW Nordics February 2019

    In this ezine, we look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at pace and it appears this move is being fuelled by more traditional businesses.

    Download

  • Top 10 Australian IT stories of 2019

    In this review of the top 10 Computer Weekly articles focused on IT in Australia, we look at how the country is harnessing cutting-edge technologies to solve problems, while paving the way for emerging areas such as open banking.

    Download

  • Continuous testing: How a bank boosted software quality

    A leading bank was primarily practicing manual testing for its software delivery efforts, which lacked standardization and led to inconsistencies across locations. To alleviate these problems and enhance software quality, the bank decided to integrate continuous testing into its DevOps practices. Read on to learn why.

    Download

  • Fintech : Meet ten financial services disruptors - Part Two

    Whether it's the insurance sector, lending or full service banking there are a number of companies, often still in their early stages, disrupting the financial services sector. But who are these companies, where do they come from, and what drives them? In this e-guide, the second in a series, we meet another ten of them.

    Download

  • Retail bank makes FIX connectivity a competitive differentiator

    To remain competitive and uphold a business’ reputation, Applications and Trading Support teams require robust FIX monitoring to measure FIX connections, proactively manage potential risks, and minimize time to remediation. Learn how one bank achieved a competitive FIX connection turnaround time of <280ms and decreased MTTR by 93% in this study.

    Download

  • The Cybersecurity Fail-safe: Converged Endpoint Management

    Today, banks and insurers sell through digital channels while their customers interact digitally as well. As a result, financial services companies are the target of frequent and severe cyberattacks. In this report, learn about the scope and scale of the threat landscape and what this sector can do to gain visibility into their IT environments.

    Download

  • CW Nordics - February-April 2022: Swedish drone app gets life-saving equipment to heart attack victims

    Thanks to an app developed in Sweden, drones can get life-saving equipment to heart-attack victims before emergency services can arrive on the scene, potentially increasing patient survival rates. Also in this issue, read about a Swedish bank's time-saving robots.

    Download

  • CW Nordics - May-July 2021: Denmark takes a top-down approach to gender equality in tech entrepreneurship

    Tech Nordic Advocates has adopted a new approach to closing the gender gap in Danish technology startups, looking to emulate Canada's top-down approach.

    Download