IBM and Cisco Front Office Solutions for Retail Banking
By: IBM Line of Business View more from IBM Line of Business >>
Download this next:
Monitor Your Core Banking Systems with an Out-of-the-Box Solution
By: ITRS Group Limited
Type: Product Overview
A core banking system outage is a disaster for any bank, leaving customers high and dry. By monitoring systems end to end, banks can maintain their core banking proactively, prevent client impact and reduce close of business issues. Download this paper to learn more.
These are also closely related to: "IBM and Cisco Front Office Solutions for Retail Banking"
-
Banking on happy customers
By: Accenture
Type: Case Study
As part of its ongoing reinvention journey, a large bank partnered with Accenture to develop a new, comprehensive digital sales model. The result? Nearly 50 million customers now interact with the bank through digital channels, and seven out of 10 sales are made digitally.
In this case study, you’ll learn how the bank was able to achieve significant growth in new customers and revenue, as well as improved efficiency and profitability. Read on now to discover what you can achieve with the tools and talent to support continuous reinvention.
-
What can go wrong in core banking systems?
By: ITRS Group Limited
Type: eBook
Core banking systems form the foundational technology for retail banking institutions and impact many customer touchpoints. Any problem can cause a bad user experience that causes a customer to lose trust with the company.
To prevent client impact, close of business issues and other issues, gaining a real-time understanding of the health and performance of your core banking system is key.
In this white paper, examine how monitoring core banking solutions enable banks to maintain systems health.
Find more content like what you just read:
-
OTP Bank Transformation: Streamlining With Creatio No-Code
By: BPM Creatio
Type: Case Study
OTP Bank Romania streamlined operations and improved customer experience by automating workflows with Creatio's no-code platform. The solution consolidated customer data, standardized processes, and increased employee productivity. Read the full case study to learn how Creatio helped OTP Bank transform its business.
-
Beyond target-setting: Enabling tools to promote responsible banking progress
By:
Type: Talk
Join us for the launch of the newest guidance documents from the Principles for Responsible Banking, designed to help banks move beyond analysis and target-setting, towards actionable implementation. This webinar will focus on how Client Engagement and Effective Governance can be used as tools to promote responsible banking progress. What you’ll learn: • Client Engagement: Discover how banks can leverage client engagement to meet existing sustainability targets. This guidance offers sector-agnostic and theme-agnostic advice on effective client engagement for key sustainability topics. It discusses a structured approach for effective client engagement, covering both the internal setup and client engagement activities, in the form of an engagement cycle. • Sustainability Governance: Gain insights into the governance structures, systems, and processes critical to delivering on environmental and social strategies. This guidance highlights effective practices among PRB signatory banks and integrates recommendations from leading sustainability standards, including TCFD, TNFD, and ISSB standards.
-
Computer Weekly@50: What was happening in July
By: TechTarget ComputerWeekly.com
Type: eBook
The National Museum of Computing has again been looking into Computer Weekly's 50 years of magazine issues for another selection of articles highlighting significant news published in the month of July over the past five decades.
-
The Most Concerning Developments in P2P Payments Fraud
By:
Type: Replay
Outseer's Jim Ducharme, COO and MUFG Union Bank's retired Director Ken Palla on Authorized Versus Unauthorized Fraud. Whether or not a bank customer authorized a fraudulent P2P payment can be the difference between whether or not the customer is able to get reimbursed by their bank. Outseer COO Jim Ducharme and MUFG Union Bank retired Director Ken Palla break down the significant legal and regulatory differences between authorized and unauthorized P2P payments fraud. In this video interview with Information Security Media Group at RSA Conference 2022, Ducharme and Palla also discuss: • Direct and indirect effects of P2P payment fraud on clients. • Controls that can help organizations mitigate damage. • Regulatory changes across the globe tied to P2P fraud.
-
Computer Weekly buyer's guide to fintech
By: TechTarget ComputerWeekly.com
Type: eBook
In this 14-page buyer's guide, Computer Weekly weighs up thecompetition from tech-based challenger banks, the importanceof customer experience and the value of leaving conventionalbanking in the past.
-
Building a scalable security platform for modern banking
By: Brivo
Type: Case Study
PlainsCapital Bank needed a new security platform and a single consistent user credential to meet their expansion needs. By relying on Brivo experts to handle the back-end infrastructure, PlainsCapital Bank found the solution they wanted, improving their security program, and allowing them to place their focus on banking. Read on to learn more.
-
Inside Bendigo and Adelaide Bank's cloud journey
By: TechTarget ComputerWeekly.com
Type: eGuide
With a strong DevOps culture, Australian bank has been moving its most important applications to the cloud in a journey that has already reaped returns. Download the full article to learn more about Bendigo and Adelaide Bank's cloud journey.
-
Unleashing the Power of Analytics with SAS and Clutch Web Amp
By: Clutch
Type: Presentation Transcript
This BrightTALK webinar transcript explores the power of applying analytics in your business through the partnership between SAS Institute and Clutch Solutions. Read the featured success stories to understand how analytics and ML drive revenue growth and improve patient care, and to learn how to strategically apply analytics in your company.
-
ECMS – for ESES clients
By:
Type: Talk
The new Eurosystem Collateral Management System (ECMS) will change the way you interact with central banks to post collateral and receive credit. Euroclear clients will be able to benefit from this new initiative without having to implement significant changes to their current operational setup. Listen to what our experts said.
-
ECMS – for Euroclear Bank clients
By:
Type: Talk
The new Eurosystem Collateral Management System (ECMS) will change the way you interact with central banks to post collateral and receive credit. Euroclear clients will be able to benefit from this new initiative without having to implement significant changes to their current operational setup. Listen to what our experts said.
-
CW Nordics - November 2022 - January 2023: Icelandic datacentres point way to greener IT
By: TechTarget ComputerWeekly.com
Type: Ezine
Iceland may soon become even more attractive to firms wanting to minimise their carbon footprint while using high-performance computing services. Read more about it in this issue. Also find out how a robo investment company, Nord Investments, is harnessing open banking to make thing easier for its clients.
-
Explore the latest chatbot trends transforming banking in 2025
By: Boost.ai
Type: Blog
Explore the latest trends and innovations in banking chatbots, from enhanced customer service to increased employee efficiency. Discover how AI-powered virtual agents are reshaping the industry in 2025. Read the full blog post to learn more.
-
The Future of Financial Services: Part 2
By: TechTarget ComputerWeekly.com
Type: eGuide
In the second part of our 'Future of Financial Services' e-guide series, read about how the financial services industry is not just being shaken up with cosmetic changes, but is about to go through the process of being stripped down and rebuilt.
-
CIO Trends #11: Nordics
By: TechTarget ComputerWeekly.com
Type: eGuide
The Nordic region is a place where people aren't afraid to try out the latest digital technologies. In banking for example, the region is leading the way in the age of open banking. Read here why this might be the case. But it goes way beyond the technology itself and has a lot to do with the attitude to change in the region.
-
CIO Trends #11: Nordics
By: TechTarget ComputerWeekly.com
Type: eGuide
The Nordic region is a place where people aren't afraid to try out the latest digital technologies. In banking for example, the region is leading the way in the age of open banking. Read here why this might be the case. But it goes way beyond the technology itself and has a lot to do with the attitude to change in the region.
-
How global banks automate processes and reduce risk
By: Alteryx
Type: eBook
In heavily regulated industries, IT leaders need an advanced analytics solution they can trust to accelerate and automate data insights while maintaining governance and security. Read on to learn why many rely on the Alteryx AI Platform for Enterprise Analytics to automate data processes, improve decision-making, and reduce risk.
-
Computer Weekly 26 May 2020: Can Lady Gaga and Madonna get people to take IT security seriously?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, after hackers threatened to release data from a US law firm's celebrity clients, will people finally take cyber security seriously? Designing software for older users makes systems better for all – we examine how. And the IT chief at TSB explains how the bank recovered from its 2018 IT disaster. Read the issue now.
-
CW Innovation Awards: How DBS is transforming credit processes
By: TechTarget ComputerWeekly.com
Type: eGuide
In this case study, learn how DBS Bank's credit architecture programme has digitised and reimagined credit processes through a unified platform that has improved the productivity and efficiency of its credit teams.
-
Talkdesk 2024 CX in Banking survey: An industry benchmark
By: Talkdesk
Type: Research Content
This benchmark explores how banks and credit unions use AI and omnichannel tactics to boost customer experience and loyalty. Discover key trends like rising CX importance, more AI and omnichannel spending, and digital transformation hurdles. Access the full report for optimal CX strategy insights.
-
A Bank Enhances its IRB Model for Basel Regulations
By: S&P Global
Type: Case Study
To be eligible for the Internal Ratings-Based (IRB) approach, banks must demonstrate they meet minimum requirements, including access to reliable company data to ensure their models perform well. Read this case study to learn how one bank enhanced its IRB model for Basel regulations.
-
Extracting actionable data from banking malware
By: TechTarget ComputerWeekly.com
Type: Essential Guide
This article in our Royal Holloway Security Series demonstrates how actionable data can be extracted from banking malware and how it can be used to defend against highly damaging cyber attacks from organised criminal gangs.
-
Computer Weekly – 6 November 2018: After 10 years, Post Office IT system goes on trial
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, 10 years after we revealed concerns over the Post Office accounting system, affected subpostmasters finally get their day in court. We look at how businesses are turning to wearable tech to help employees. And we analyse the key players in the market for object storage. Read the issue now.
-
Fear and Loathing in the Land of Open Banking
By:
Type: Talk
Open Banking isn’t new. When it landed, banks were concerned and a bit afraid. Consultancies made a lot of money recycling the same deck about the commercial opportunity therein and failed to inspire so it was long-treated as a regulatory bit of ‘heavy lifting’ with some marginal commercial or partnerships benefits. And nothing much happened for much too long, until everything happened at once, and suddenly mature open-banking-fueled opportunities are here, changing everything. Join Leda Glyptis, Chief Client Officer at 10x Banking for an exciting journey into the land of open banking and learn about; Open banking opportunities for banks What open banking means to customers How banks can get started The future of open banking
-
Liquidity issue or credit crisis?
By:
Type: Video
For professional clients only, not suitable for retail clients. In what has been an interesting week for the global banking sector, Head of Multi Asset, Trevor Greetham and Head of Global Credit, Azhar Hussain discuss whether the collapse of SVB and loan issues facing Credit Suisse are a liquidity issue or have the potential to become a credit crisis. They discuss the impact of interest rate raises on credit and liquidity, and examine why this has had such an effect on these two banks.
-
Liquidity issue or credit crisis?
By:
Type: Video
For professional clients only, not suitable for retail clients. In what has been an interesting week for the global banking sector, Head of Multi Asset, Trevor Greetham and Head of Global Credit, Azhar Hussain discuss whether the collapse of SVB and loan issues facing Credit Suisse are a liquidity issue or have the potential to become a credit crisis. They discuss the impact of interest rate raises on credit and liquidity, and examine why this has had such an effect on these two banks.
-
Liquidity issue or credit crisis?
By:
Type: Video
For professional clients only, not suitable for retail clients. In what has been an interesting week for the global banking sector, Head of Multi Asset, Trevor Greetham and Head of Global Credit, Azhar Hussain discuss whether the collapse of SVB and loan issues facing Credit Suisse are a liquidity issue or have the potential to become a credit crisis. They discuss the impact of interest rate raises on credit and liquidity, and examine why this has had such an effect on these two banks.
-
Top Online Bank Realizes 30-75 Percent Cost Reductions on Amazon EMR, Invests Savings in Further Expansion
By: Pepperdata
Type: Case Study
In this case study, you'll learn how a top online bank leveraged Pepperdata's autonomous cost optimization on their Amazon EMR clusters and saw a reduction of 30-75% in instance hours. Read on now to find out how you can leverage continuous optimization to achieve unparalleled observability in your Amazon environment.
-
Embedded finance: Creating the everywhere, everyday bank
By:
Type: Video
The platform economy has transformed how consumers experience the digital world, with dramatic implications for financial services institutions. Rather than going to the bank-physically or digitally-consumers and businesses want the bank to come to them. Embedded finance can help banks serve clients whenever and wherever a financial need may arise. During this 15-minute coffee break session, we’ll discuss: Consumers’ readiness to bank on the platform economy Whether embedded finance is more than hype Where banks can remove friction to accelerate transformation How banks can elevate their role
-
Innovation Awards APAC 2023 - Financial Services: DBS Bank
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, read more about DBS Technology Marketplace and how it delivers anything-as-a-service (XaaS) capabilities that enable the bank's applications teams to adapt cloud-native applications quickly and efficiently.
-
CW Nordics February 2019
By: TechTarget ComputerWeekly.com
Type: Ezine
In this ezine, we look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at pace and it appears this move is being fuelled by more traditional businesses.
-
Core banking modernization strategies with Industry Cloud
By:
Type: Talk
Modernizing core banking systems is a critical initiative for banks to stay competitive and meet their customers' evolving needs. Next-generation core banking platforms enable a new way forward. Modern core banking platforms enable real innovation by reducing cost and time-to-market. They help break down technological constraints, enabling banks to evolve more quickly and accelerate their development of new client offerings. Join Justin O’Connor, PwC Digital Banking Principal, and Aloke Agarwal, Director at PwC and Industry Cloud Banking Product Owner, to learn: • The changing trends banks are seeing with core modernization, and the key challenges they face with legacy cores • How strong alliances can help alleviate banking-specific functionality issues • How PwC’s Industry Cloud for Banking solutions can help banks transform their core banking systems, creating a better experience for their customers In this webcast, we'll examine how banks can navigate the challenges of modernizing legacy systems, while mitigating vendor risk and operational complexity. We'll discuss how banks can leverage the best of modern cloud-native platforms and bring new features to the market in weeks vs months.
-
Secure Digital Banking: Protecting Financial Apps & Portals
By:
Type: Talk
[Digital Banking Cybersecurity Playbook, Ep 2/4] Mobile banking has well and truly exploded in recent years. With the pressure of global lockdowns during the pandemic, banks successfully transformed their service offerings to be able to offer mobile interactions. Today, 64.9% of the US population uses mobile banking, according to Plaid. Through mobile banking applications, consumers are able to access their accounts, make digital payments, apply for new financial products and much more. But as more and more financial transactions take place online, banks and consumers alike are increasingly exposed to the risk of fraud. In Episode 2 of Entrust’s Original Series, ‘Digital Banking Cybersecurity Playbook,’ we’re taking a deep-dive into the world of mobile banking and exploring strategies that your team can employ to secure your apps and portals from fraud. Topics for discussion include: - Harnessing user and device behavior to deliver frictionless consumer authentication - Mobile app hardening strategies to defend against attackers - Protecting sensitive information with bank portal security - And more… Speakers: - Jenn Markey, VP Product Marketing, Payments & Identity, Entrust - Allie Gavin, Team Lead - Account Management, Guardsquare This series is hosted by Limor Sylvie Kessem, Principal Consultant - X-Force Cyber Crisis Management, IBM. Entrust Corporation (“Entrust”) values and respects your privacy. Our Privacy Statement together with the ‘Terms of Use’ of our websites and any other documents are referenced in the Attachments section of this webinar.
-
Nordic banking in the digital age
By: TechTarget ComputerWeekly.com
Type: eGuide
Read in this e-guide how Nordic banks are working together to make cross border payments in the region seamless. Also find out how Nordic banks are offering customers the opportunity to make payments via wearable devices and how the region's successful mobile payments platform, MobilePay, is futureproofing its business.
-
The currency of trust: why banks and insurers must make customer data safer and more secure
By: TechTarget ComputerWeekly.com
Type: Research Content
Banks and insurers enjoy a significantly higher level of trust from consumers in the cyber security of their systems than any other sector, but the financial services industry is less confident in its ability to detect security breaches, this report from Capgemini reveals.
-
Case study: Aegean Baltic Bank secures its financial data and remote workforce
By: Checkpoint Software Technologies
Type: Case Study
Aegean Baltic Bank secures its financial data and remote workforce with Check Point's security solutions. The bank's network and transactions are protected from cyber threats, and centralized management ensures efficient security operations. Read the full case study to learn how Check Point's architecture meets the bank's evolving security needs.
-
CW APAC - December 2020: Trend Watch on cloud infrastructure
By: TechTarget ComputerWeekly.com
Type: Ezine
The rise of 5G is driving telcos to embrace cloud-native and software-defined architectures. In this handbook focused on cloud infrastructure in the Asia-Pacific region, Computer Weekly looks at the slow and steady path businesses are taking to cloud-based radio access networks.
-
CW Europe - December 2020-February 2021: Tour de France fans get a virtual experience
By: TechTarget ComputerWeekly.com
Type: Ezine
The organisers of this year's Tour de France worked with technology services company NTT in partnership with Amaury Sport Organisation to provide what they described as an "enhanced experience" for race fans who could not be at the roadside because of Covid restrictions.
-
CW Europe December 2019: Deutsche Bank creates innovation division
By: TechTarget ComputerWeekly.com
Type: Ezine
German investment banking giant Deutsche Bank is opening a division focused on innovation as part of its plan to digitise all business operations. Read more details in this edition of CW Europe.
-
CW APAC April 2023 – Trend Watch: Business applications
By: TechTarget ComputerWeekly.com
Type: Ezine
Tech's role in the workplace continues to grow. In this handbook, focused on business applications in the Asia-Pacific region, Computer Weekly looks at industry cloud platforms, how microservices improve customer experience, what automation brings to banking and Rimini Street's approach to third-party support
-
Perfect text-based Communication with Insightful Answers.
By: Worldline
Type: Product Overview
Worldline Trusted Interactions provides secure, personalized banking communication between customers and advisors. With features like document sharing, AI-powered responses, and real-time performance tracking, it enhances the customer-bank relationship. Read the guide to learn how it can benefit your business.
-
Fintech & the digital customer experience
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, find out how banks such as Malaysia's RHB are keeping up in the digital age, the state of mobile payments across the APAC region, and why some bankers believe retail banking will be fully automated in just a few years.
-
CW Nordics - November 2020-January 2021: Bank branch closures continue as digital banking grows
By: TechTarget ComputerWeekly.com
Type: Ezine
Sweden's Handelsbanken is cutting its branch network by nearly half, which means more money will be invested in IT. But it's not just Sweden and the Nordics – banks across the world are watching the fintech industry demonstrate to consumers what banking can be like if the right technology is in place.
-
CEE Forward Episode 3: The Future of Banking
By:
Type: Talk
From open banking and blockchain to digital payments and ecommerce, Central and Eastern Europe has been ramping up innovation in retail banking for more than a decade. Investment in technology has paid off this year as the coronavirus crisis has driven a surge in uptake of digital services. In this episode we look at how banks and their tech partners have responded to changes in customer behaviour and needs during the pandemic, and how they are positioning to support their clients and the wider society in a post-Covid world.
-
Computer Weekly: Counting the Real Cost of Financial Cyber Crime
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, the cyber security of banks is under scrutiny after an attack on Tesco Bank leads to millions lost in fraudulent transactions. Our latest buyer's guide, on server operating systems, looks at Windows Server 2016. And Coca-Cola explains how a move to the cloud is helping to motivate staff. Read the issue now.
-
CW Europe - September-November 2020: IT expertise in banks' boardrooms reduces risk, says European regulator
By: TechTarget ComputerWeekly.com
Type: Ezine
The European Central Bank has found that banks with the most IT expertise in the boardroom have better control in several IT risk categories, including fewer successful cyber attacks and less downtime of critical IT systems.
-
How to find the sweet spot between mainstream and specialist lending.
By:
Type: Talk
At Bank of Ireland for Intermediaries, we believe having a complex or non-standard income shouldn’t stop your client from getting a competitive mortgage rate from a trusted mainstream mortgage lender. Join Bank of Ireland for Intermediaries for a master class on our Bespoke underwriting service.
-
CW Innovation Awards: DBS Bank Project of the Year Interview [Video]
By: TechTarget ComputerWeekly.com
Type: eGuide
In this interview, Soumya Ghoshal, managing director, middle office technology, technology and operations, explains DBS Bank's credit architecture program, how it has freed up more time for relationship managers through automation, and the bank's general approach to innovation.