Market-based Government through Innovation: How Public Sector Leaders Are Improving Collaboration and Focusing on Citizens
By: IBM Line of Business View more from IBM Line of Business >>
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DataOps in 2022: Key findings & market analysis
By: HighByte
Type: Analyst Report
For several reasons, the complexity of today’s data ecosystem hinders the democratization of data and analytics. This e-book by ESG provides extensive insights on how to improve the quality, delivery and management of data and analytics at scale.
To gather those insights, ESG surveyed 403 technical and business data professionals at organizations in North America involved in data and analytics strategy with knowledge of modern tooling, technology and processes.
This research assesses the state of DataOps, including market maturity, experienced challenges, factors influencing buying/planning decisions and more.
Read on to learn key findings and use the report to compare your performance to your peers.
These are also closely related to: "Market-based Government through Innovation: How Public Sector Leaders Are Improving Collaboration and Focusing on Citizens"
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How to apply lean manufacturing to data management
By: HighByte
Type: eBook
The average factory generates 1TB of production data every day, according to IBM. This volume, along with the velocity and variety of raw industrial data are ever increasing, making it difficult to work with.
Fortunately, manufacturers already have the framework they need to streamline data production and preparation.
Read on to learn how you can use the tools that have transformed manufacturing over the past three decades to transform industrial data into business intelligence.
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Optimize your data with a modular intelligence platform
By: Hitachi Pentaho
Type: Product Overview
Pentaho+ is a modular data intelligence platform that helps organizations manage and understand their data. It enables businesses to stay "data-fit" in an AI-driven world.
Trusted by 74% of the Fortune 100, Pentaho+ offers features like data integration, business analytics, and data optimization which can help enable data-driven decision making and AI readiness.
Discover how Pentaho+ can help your organization leverage data value by reading the full product overview now.
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Your quick start to modeling industrial data
By: HighByte
Type: eBook
Digital transformation is providing an unprecedented amount of predictive insights, but making the best use of this data can be daunting. Check out HighByte’s e-book to gain a better understanding of how data modeling works, what it looks like, how it works with existing standards, and to gather tips on how to establish a data modeling strategy.
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Leveraging AI to Address Municipal Service Challenges
By: Intervision
Type: White Paper
AI-powered solutions can help government agencies address key municipal pain points like high call volumes, low citizen satisfaction, and compliance issues. Learn how ConnectIV CX leverages AI to transform these challenges into opportunities for improved service delivery. Read the full white paper.
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Cross-channel citizen care: Overcoming contact center challenges
By: Intervision
Type: White Paper
With the average, overall satisfaction rate for digital government contact centers being 66%, it has become clear that agencies and organizations need to step up their game when it comes to the citizen experience. So, how can this best be done? Access this guide to learn more.
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Augmented analytics tools: a complete guide
By: TechTarget ComputerWeekly.com
Type: eGuide
Augmented analytics tools are designed to simplify the BI and analytics process for business users and citizen data scientists. They've become featured elements in new software releases from BI vendors. This e-guide offers insights into the technology's potential uses and critical issues.
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Modernizing Citizen Experiences with Cloud Identity
By:
Type: Video
The explosion of devices and communication channels in recent years presents government with a serious dilemma: How do agencies interact with citizens who increasingly rely on smartphones and tablets for public services? Citizens expect government agencies to meet them on their terms, and today that means a quality customer experience (CX) that’s digital, seamless and unfolds on any channel, device or platform they choose. More importantly, customers also expect their business with agencies to be private and secure. Agencies that can’t meet these demands risk losing citizens’ confidence and trust, but developing secure, frictionless CX is easier said than done. Fortunately, modern, cloud customer identity and access management (CIAM) can help improve the citizen experience and build trust in your solution. Attendees joined Okta for a live webinar to explore how agencies can strengthen their CIAM strategy.
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How to Strengthen the Delivery of Citizen Identity Solutions
By:
Type: Talk
Smartphones have come to dominate every aspect of everyday life as citizens expect and demand more of their governments, and governments rush to deliver more services remotely and cost effectively. Mobile citizen identity is key to delivering these services securely and meaningfully. Join us as we examine how Entrust is introducing new capabilities for partners eager to quickly develop flexible citizen identity solutions which address national ID, permit, and most importantly ICAO Digital Travel Credentials by bringing together the strengths of its Identity, HSM, and digital solutions segments. 1. Learn how to identify the right citizen credential approach for the use case. 2. Learn how to bring together the various Entrust segment solutions to build a complete end-to-end citizen identity solution. 3. Learn how the ICAO Digital Travel Credential relates to traditional ePassport systems, and how to bring the two together.
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Government insists 'nothing sinister' about web user data gathering
By: TechTarget ComputerWeekly.com
Type: eGuide
Privacy and data protection have never been more important. Cambridge Analytica, Facebook, we can count the recent scandals on two hands. But lately, government officials have insisted there is "nothing sinister" in plans to gather user information through the Gov.uk website to help deliver more personalised digital services to citizens.
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Accelerate the impact of automation initiatives with citizen developer programs
By:
Type: Replay
In the past two years, there’s been a 47% uptick in citizen automation programs. And with good results. Organizations that involve employees in their automation efforts—and that upskill and reward citizen developers—see higher revenue benefits, reduced expenses, and improved work quality. This includes finance, accounting, and tax functions. PwC and UiPath sponsored an IDC study to explore the features and impacts of these initiatives. Get ready to dig into the results. Join Maureen Fleming, Program VP, WW Intelligent Process Automation Market Research at IDC, Kevin Kroen, PwC’s Intelligent Automation Leader, and Brandon Nott, Senior Vice President of Products at UiPath for insights and an interactive discussion about the roles of employees and the enterprise in citizen-led automation programs. They’ll explore how: • 72% of automation adopters gain significant benefits from citizen developer participation, including boosts in revenue and work quality—and reduced costs. • Organizations lacking a citizen developer program can lag behind their competitors. • Building and improving citizen automation programs takes investment, upskilling, rewards programs, and a willingness to evolve. Don’t miss the opportunity to hear from intelligent automation and upskilling leaders about success stories, leading practices, and the latest research on how citizen developers—and the upskilling programs that train them—add value to the enterprise and help increase the speed of business. The complimentary IDC report, "Accelerating the Impact of Robotic Process Automation" discussed in the webinar will also be available for attendees to download at the webinar's conclusion.
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New Normal of Digital Public Sector Services
By:
Type: Replay
Government agencies cannot afford to ignore digital transformation and e-Government initiatives anymore. Digital services like telehealth, distance learning, unemployment systems and transportation management require the highest levels of quality to ensure citizen well-being. Agencies were already under pressure to match private companies in offering highly available, high-performing digital services. Now, the coronavirus pandemic has accelerated that pressure overnight: Governments everywhere have been forced to provide digital access for crucial services, but public sector organizations continue to struggle with legacy forms of monitoring that decelerate or even impede the delivery of crucial services for citizens. Leading public sector organizations are adopting more comprehensive and data-driven approaches to monitoring that dramatically reduce outages and performance degradation to help ensure citizens, students, patients, and other stakeholders get continuous access to the services they need. Join us for an in-depth discussion with industry experts and public-sector leaders about digital service delivery, and what governments need to do now to meet the evolving needs of their constituents. In this complimentary one-hour webinar, you’ll learn: • How citizen experience and well-being can be improved with new approaches to monitoring • How emerging solutions offer comprehensive visibility into the full range of governments’ digital services • How analyzing operational data can help agencies understand performance bottlenecks and continuously improve efficiency • How to plan for and accommodate seasonal and cyclical changes in the demand for digital services
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Novant Health’s Citizen Development Journey with ServiceNow
By:
Type: Replay
Looking for a way to harness the power of citizen development? Join us for our informative webinar, Novant Health’s Citizen Development Journey with ServiceNow, and learn how Novant Health implemented their groundbreaking citizen development program at scale with ServiceNow. Through governance, cross-department collaboration and support, Novant Health empowers citizen developers with self-service development capabilities while protecting and ensuring a stable platform. Join in as our experts show you how Novant Health: - Innovates faster with ServiceNow® App Engine low-code application development - Increases IT and business productivity - Puts a stop to shadow IT with documented, clear governance Speakers include: Brian Nuernberg, service delivery manager, Novant Health Paige Duffey, ServiceNow developer III, Novant Health Cassidy Gray, senior product marketing specialist, App Engine, ServiceNow
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ConnectIV CX for Community Engagement
By: Intervision
Type: Product Overview
ConnectIV CX for Community Engagement is a cloud solution enhancing citizen services for municipalities. It integrates with current infrastructure, providing AI automation, omnichannel support, and real-time analytics to transform resident engagement. Discover more in our full product overview.
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Computer Weekly – 22 August 2023: Can low code/no code ease developer skills shortages?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, with organisations increasingly turning to low-code/no-code tools to enable "citizen developers" among staff – we look at whether this can help to ease software developer skills shortages. Read the issue now.
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Low-code Governance: Empower citizen developers to accelerate productivity
By:
Type: Replay
There’s a lot to be said for tightly controlled software ecosystems. Not least being simplified governance. But what role does governance play with low-code? How do you maintain IT and cybersecurity standards when citizen developers are building their own apps? To find out, watch our webinar: Low-code Governance: Empower citizen developers to accelerate productivity. You’ll learn: • How to prevent application sprawl • Who maintains and supports citizen developed apps • How to keep your development team from becoming overwhelmed Help enable a new generation of developers—citizen developers—boost business productivity.
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Low-code Governance: Empower citizen developers to accelerate productivity
By:
Type: Video
There’s a lot to be said for tightly controlled software ecosystems. Not least being simplified governance. But what role does governance play with low-code? How do you maintain IT and cybersecurity standards when citizen developers are building their own apps? To find out, watch our webinar: Low-code Governance: Empower citizen developers to accelerate productivity. You’ll learn: • How to prevent application sprawl • Who maintains and supports citizen developed apps • How to keep your development team from becoming overwhelmed Help enable a new generation of developers—citizen developers—boost business productivity.
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Low-code Governance: Empower citizen developers to accelerate productivity
By:
Type: Replay
There’s a lot to be said for tightly controlled software ecosystems. Not least being simplified governance. But what role does governance play with low-code? How do you maintain IT and cybersecurity standards when citizen developers are building their own apps? To find out, watch our webinar: Low-code Governance: Empower citizen developers to accelerate productivity. You’ll learn: • How to prevent application sprawl • Who maintains and supports citizen developed apps • How to keep your development team from becoming overwhelmed Help enable a new generation of developers—citizen developers—boost business productivity.
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Low-code Governance: Empower citizen developers to accelerate productivity
By:
Type: Replay
There’s a lot to be said for tightly controlled software ecosystems. Not least being simplified governance. But what role does governance play with low-code? How do you maintain IT and cybersecurity standards when citizen developers are building their own apps? To find out, watch our webinar: Low-code Governance: Empower citizen developers to accelerate productivity. You’ll learn: • How to prevent application sprawl • Who maintains and supports citizen developed apps • How to keep your development team from becoming overwhelmed Help enable a new generation of developers—citizen developers—boost business productivity.
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Low-code Governance: Empower citizen developers to accelerate productivity
By:
Type: Replay
There’s a lot to be said for tightly controlled software ecosystems. Not least being simplified governance. But what role does governance play with low-code? How do you maintain IT and cybersecurity standards when citizen developers are building their own apps? To find out, watch our webinar: Low-code Governance: Empower citizen developers to accelerate productivity. You’ll learn: • How to prevent application sprawl • Who maintains and supports citizen developed apps • How to keep your development team from becoming overwhelmed Help enable a new generation of developers—citizen developers—boost business productivity.
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CW EMEA - April 2024: The blueprint for safe GenAI
By: TechTarget ComputerWeekly.com
Type: Ezine
In the Netherlands, the government has formulated a vision document to guide its citizens and businesses on the safe and responsible use of GenAI.
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Low-code Governance: Empower citizen developers to accelerate productivity
By:
Type: Replay
There’s a lot to be said for tightly controlled software ecosystems. Not least being simplified governance. But what role does governance play with low-code? How do you maintain IT and cybersecurity standards when citizen developers are building their own apps? To find out, join us for Low-code Governance: Empower citizen developers to accelerate productivity. You’ll learn: - How to prevent application sprawl - Who maintains and supports citizen developed apps - How to keep your development team from becoming overwhelmed Help enable a new generation of developers—citizen developers—boost business productivity. Speakers: Mark Tognetti, director, creator workflows and platform product success, ServiceNow
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Generative AI: The Trust Multiplier for Government
By:
Type: Video
We often hear our government customers speak to the challenge of delivering better digital services that meet citizen expectations, whilst also balancing financial pressures to do more with less. Generative AI (GenAI) offers significant opportunities for government to build trust by making services simpler, more personalized and cost effective to deliver. But to what extent do citizens want what GenAI has to offer? To understand citizens’ perspectives, Salesforce partnered with BCG and surveyed more than 4,800 internet users across Australia and New Zealand (A/NZ) and sought input from 18+ global experts to understand online government service delivery trends in the -Trust Imperative 4.0 GenAI: The Trust Multiplier for Government - report. We asked them about their expectations and satisfaction with digital government services, attitudes towards government use of GenAI, trust in government to use AI responsibly and factors that might build trust. The Trust Imperative 4.0 report presents the findings of this research. You’re invited to join Gisele Kapterian, Salesforce APAC Public Sector Strategy Lead and Miguel Carrasco, BCG Managing Director and Senior Partner and Global Leader of the BCG Center for Digital Government and BCG X for Public Sector as they deep dive into the most critical findings of the report. Join this virtual session to learn more about: - Citizen perspectives on digital government service delivery, and service improvement opportunities - How GenAI could become a force multiplier for increased trust in government, if deployed well with responsible AI practices - How government can begin to unlock the benefits of GenAI now with 3 key action
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Driving Public Sector Efficiency
By:
Type: Video
Growing citizen expectations, an expanding number of communication channels, flat or declining budgets, and hiring challenges are only a few of the many challenges public sector organizations must face. Join our experts in the second session of Shifting Gears in Public Sector 2024 for a discussion on the most burning questions of constituent services and explore the latest technologies – such as AI and CX automation – that can help you better understand your citizens and better serve your community.
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Government Success: How Delaware State Courts Unlocked their data
By:
Type: Talk
When a citizen needs information about their court case schedule and monies owed for court fees, this information is stored on the mainframe in multiple legacy systems. The courts would have to access several systems to generate reports to send via mail or email to the citizen. Then the citizen would have to arrive at the courts early to pay their fees ask a clerk for their scheduled court room. Citizens can now call in on an IVR system connected to the mainframe to receive accurate real-time information. Judges and attorneys also benefit from the modernized mainframe integration to retrieve and update court case data. The mainframe is home to critical data for Delaware state courts and an API-lead integration approach to modernization was the most efficient way to unlocking the possibilities.
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Episode 1 | How success begets success, the top AI technologies, and more
By:
Type: Replay
Discover midmarket automation trends from an IDC survey. Learn how process modeling, citizen developers, and AI enhance automation success. Ideal for improving your automation strategy.
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CW Nordics February-April 2020: Swedes lose faith in social media as data security fears increase
By: TechTarget ComputerWeekly.com
Type: Ezine
Swedish citizens are becoming more concerned about the activities of social media companies and are reducing their online interaction with them as a result.
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Dutch organisations demand more from government
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide read about the findings of an investigation into the IT used by the Dutch government. It doesn't make good reading for the government, but sends a strong message that serious work needs to be done. Also read how a cyber-security organisation is calling Dutch government to push towards the creation of electronic IDs for citizens.
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How to tackle information overload
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we hear from Microsoft CEO Satya Nadella about how the firm wants to use cloud, machine learning and innovative datacentre technologies to open up access to information. Our new buyer's guide looks at network function virtualisation. And we examine the role of blockchain in cloud data security. Read the issue now.
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Transforming Public Sector Efficiency: Government Innovation
By:
Type: Video
In an era where technology is continuously reshaping customer expectations, governments worldwide are at a pivotal moment to redefine efficiency, transparency, and citizen engagement. This virtual session will explore how government employees can do more with less using Salesforce. You'll get to see how some of our new Trusted AI capabilities like co-pilot, prompt builder, data cloud and more can be leveraged to streamline operations, facilitate seamless citizen services, and foster a culture of innovation within public sector. Get your questions answered by our subject matter experts.
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CW Europe – December 2017
By: TechTarget ComputerWeekly.com
Type: Ezine
In this quarter's CW Europe, we interview Laurence Schirrecker at Eurosport about how the broadcaster is using the latest technologies to improve how cycling enthusiasts can follow races. Computer Weekly caught up with her at the final stage of the Grand Tour cycling event La Vuelta in Madrid.
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3 defining fundamentals to kick-start your citizen development journey
By:
Type: Replay
Do you have a backlog of low-code apps but no one to build them? Have you started a small citizen development program but don't know how to grow? Come learn how citizen developers can boost productivity and lower cycle time across your enterprise. Nationale Nederlande (NN) Group experts will share how they empower citizen developers to create value with ServiceNow®'s low-code platform. The session will review how to ensure proper governance, how to start small and grow a program, and the importance of hosting hackathons to drive innovation. NN Group's experts will close with a demo—from intake to building an app, fast!
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3 defining fundamentals to kick-start your citizen development journey
By:
Type: Video
Do you have a backlog of low-code apps but no one to build them? Have you started a small citizen development program but don't know how to grow? Come learn how citizen developers can boost productivity and lower cycle time across your enterprise. Nationale Nederlande (NN) Group experts will share how they empower citizen developers to create value with ServiceNow's low-code platform. The session will review how to ensure proper governance, how to start small and grow a program, and the importance of hosting hackathons to drive innovation. NN Group's experts will close with a demo—from intake to building an app, fast!
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3 defining fundamentals to kick-start your citizen development journey
By:
Type: Replay
Do you have a backlog of low-code apps but no one to build them? Have you started a small citizen development program but don't know how to grow? Come learn how citizen developers can boost productivity and lower cycle time across your enterprise. Nationale Nederlande (NN) Group experts will share how they empower citizen developers to create value with ServiceNow®'s low-code platform. The session will review how to ensure proper governance, how to start small and grow a program, and the importance of hosting hackathons to drive innovation. NN Group's experts will close with a demo—from intake to building an app, fast!
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3 defining fundamentals to kick-start your citizen development journey
By:
Type: Replay
Do you have a backlog of low-code apps but no one to build them? Have you started a small citizen development program but don't know how to grow? Come learn how citizen developers can boost productivity and lower cycle time across your enterprise. Nationale Nederlande (NN) Group experts will share how they empower citizen developers to create value with ServiceNow®'s low-code platform. The session will review how to ensure proper governance, how to start small and grow a program, and the importance of hosting hackathons to drive innovation. NN Group's experts will close with a demo—from intake to building an app, fast!
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How to Move From Disruptive to Productive Digital Transformation
By:
Type: Replay
The democratizing forces of no-code software development and citizen developers are turning disruptive Digital Transformation into productive Digital Execution. In this webinar by Kintone’s CEO Dave Landa, learn how citizen developers and new mode IT teams together are revolutionizing agile software development, deployment and iteration from the ground up.
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400,000 Residents Impacted by a Cyberattack: Recovery Strategy
By: Pure Storage
Type: Case Study
Yes, cyberattacks can compromise businesses – but they can also disrupt entire cities. This case study digs into how an attack sent the City of New Orleans into a state of emergency, temporarily impacting nearly 400,000 residents. To learn about the city's recovery strategy, which included a storage transformation, keep reading.
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Top IT Predictions in APAC in 2023
By: TechTarget ComputerWeekly.com
Type: eGuide
In this round-up, we review some of the key IT trends that are likely to shape the industry across the APAC region in 2023.
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How to modernise and deliver better Government customer centric services
By:
Type: Replay
Citizens are demanding personalised communications, trusted innovation and 24/7 support. Government employees want faster first call resolution, streamlined processes and mobile tools to empower field workers. With Case Management capabilities designed for Government, agencies can now deliver quick and easy customer centric services with great efficiency and transparency than ever before. Join this live webinar; Learn how Salesforce helps Governments modernise and deliver better customer centric services with a suite of purpose built applications. See live what happens when you put data at the centre, leverage powerful automation and productivity tools, coupled with improved engagement to provide a low cost, modern experience for employees and citizens. Join our live Q&A Featured Speakers: Ashwin Kumar, Lead Solution Engineer, Public Sector Ashwin’s 8 year career spans across Implementation, Strategy and Architecture at Salesforce’s biggest implementation partners. Passionate in helping Public Sector deliver innovative services to citizen faster through the use of Salesforce. I am a Solutions Engineer at Salesforce, and look after our customers in Victoria, South Australia and Western Australia. Rasika Wickramanayake, Lead Solution Engineer, Public Sector Rasika is an accomplished professional with 20 years of full life cycle Project experience in Architecture, Design, Development. He is also a Salesforce Certified Technical Architect (CTA) with over 10 Salesforce Certifications.
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E-government benchmark 2016
By: TechTarget ComputerWeekly.com
Type: Essential Guide
The results of the latest e-government benchmark show a cautious acceleration of e-government implementation in Europe.
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Techstravaganza: How Technology Impacts Citizens
By:
Type: Video
Patrice Andrews, Chief of Police from the Morrisville, NC Police Department, shares how technology impacts citizens.
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Applied Apache Kafka for Government: Introduction to Kafka
By:
Type: Replay
This is an introduction to Kafka and how government is modernizing systems to meet critical mission requirements using a modern event streaming platform. We will explain the origin of Kafka; why it is relevant; provide high level uses case examples of how it is used by the U.S. Government to greatly improve its capabilities to serve its citizens.
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Unlocking Data Silos in Local Governement
By:
Type: Replay
Pressure to deliver digital services, operate more efficiently, and meet citizen expectations has local councils seeking new strategies to better engage with and understand their communities. Achieving this 360-degree view of citizens rests with data. Data is at the heart of everything digital. However, that data only has value if it is accurate and accessible, and can be used to drive new digital services. Join us for this webinar to learn how you can unify your council’s applications to unlock and leverage data as a driving force behind a truly digital experience for your citizens. Andrew is Solution Consulting Manager, ANZ for Dell Boomi with over 15 years’ experience in enterprise software sales for large software vendors. Andrew has mainly been focused on selling integration, SOA, Business Process, Big Data, Analytics and IoT solutions for customers that range from large top tier customers to SMBs. Andrew directed at a technical level high value sales engagements with clients in government, banking & finance, telecommunications, logistics, manufacturing, retail and education both in Australia/NZ and Asia Pacific Japan. Now with Dell Boomi working as Solution Consulting Manager for Australia and New Zealand, he is helping customers transform from traditional on-premise solutions to adopting cloud technologies.
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Turning Local Government Cybersecurity Challenges into Opportunities
By: Schneider Electric
Type: White Paper
In this eBook, discover the top three cybersecurity challenges of state and local government and learn how their IT departments can benefit from a partner who can break down these barriers and turn cybersecurity challenges into opportunities.
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Role of Artificial Intelligence in Data Democratization
By:
Type: Video
Data Democratization is the final frontier of employee empowerment. Citizen developers are a widely discussed topic, but what about citizen analysts? Analytics can be an indispensable asset from the C-suite all the way to the frontline worker. But there are several challenges executives and non-technical users face in leveraging data for decision-making. How can AI help in democratizing data and transform your organization into a data-driven organization? Join AI industry analyst Kashyap Kompella in this fast-paced webinar on the current state of data democratization, its challenges, and the best practices of leveraging AI. Key Takeaways • Executive overview of the what, why, and how of data democratization. • Rationale and role of AI for data democratization, including: o How AI can drive adoption of self-service analytics; o How AI can enhance the user experience for analytics applications; o How AI can improve data protection and privacy practices • Use cases of examples of AI for data democratization.
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Role of Artificial Intelligence in Data Democratization
By:
Type: Talk
Data Democratization is the final frontier of employee empowerment. Citizen developers are a widely discussed topic, but what about citizen analysts? Analytics can be an indispensable asset from the C-suite all the way to the frontline worker. But there are several challenges executives and non-technical users face in leveraging data for decision-making. How can AI help in democratizing data and transform your organization into a data-driven organization? Join AI industry analyst Kashyap Kompella in this fast-paced webinar on the current state of data democratization, its challenges, and the best practices of leveraging AI. Key Takeaways • Executive overview of the what, why, and how of data democratization. • Rationale and role of AI for data democratization, including: o How AI can drive adoption of self-service analytics; o How AI can enhance the user experience for analytics applications; o How AI can improve data protection and privacy practices • Use cases of examples of AI for data democratization.
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Idaho Modernized and Transformed their Workforce Solutions
By:
Type: Video
Join the State of Idaho, Deloitte, and Infor for a webinar on November 7th at 2pm EST to learn how Idaho supported their exponential growth by transforming the way they do business with Infor WFM. The State of Idaho has been one of the fastest growing states in the country. However, fast-paced growth can cause headaches if you don’t meet the demands and needs of your citizens. During this webinar, you’ll learn why the State of Idaho chose Infor WFM with Deloitte and how the solution has helped them meet their citizen’s demands and growth aspirations. This includes: Improved labor planning processes enabled by a single source of truth. Transparency in budget for planning and public consumption/reporting. Empowered employees through self-service capabilities providing transparency from schedules to paycheck. Don’t miss this opportunity to learn how Infor WFM and Deloitte can help you transform the way you do business and support your growth aspirations. Lock in your spot today!
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TRACK 2 - SLED - Optimizing Critical Infrastructure Continuity
By:
Type: Video
State-sponsored cyber actors are probing and infiltrating the networks of critical infrastructure providers, seeking to pre-position themselves for disruptive or destructive attacks during geopolitical crises. This session will cover how essential service providers can recover quickly, ensure continuity, and provide citizens with essential services, even during an attack.
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Unlocking Data Silos in Local Governement
By:
Type: Video
Join us to learn how you can unify your council's applications to unlock and leverage data as a driving force behind a truly digital experience for your citizens.
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The Future of HHS is Integrated
By:
Type: Replay
The Mission of Health and Human Services(HHS) department is clear: Promoting well-being, ensuring safety, improving health, and enhancing the employment possibilities for the citizens served by the various agencies at every level of government. Accomplishing that mission, however, is often a challenging endeavor, as comprehensive data is not always available to support the efforts of those delivering the services. Achieving better access to this critical data is possible through effective and affordable data integration strategies. This webinar will provide you with: • Solutions for addressing new challenges to data sharing • A comprehensive integration platform • How to leverage legacy systems
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webMethods Mainframe Integration - The Future of HHS is Integrated
By:
Type: Video
The Mission of Health and Human Services(HHS) department is clear: Promoting well-being, ensuring safety, improving health, and enhancing the employment possibilities for the citizens served by the various agencies at every level of government. Accomplishing that mission, however, is often a challenging endeavor, as comprehensive data is not always available to support the efforts of those delivering the services. Achieving better access to this critical data is possible through effective and affordable data integration strategies. This webinar will provide you with: • Solutions for addressing new challenges to data sharing • A comprehensive integration platform • How to leverage legacy systems
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Low-code best practices: How to scale citizen development with less risk
By:
Type: Replay
In most companies, the task of creating new apps belongs to the IT team — often the busiest in the organization. But low-code development allows innovators across the enterprise to turn their specific knowledge into smart, low-risk digital solutions. Learn more about the best practices of top citizen development programs when you join our webinar: Low-code best practices: How to scale citizen development with less risk. Our Product Success Managers will discuss: - Streamlining low-code DevOps with a repeatable, standards-based approach - Empowering developers of all skill levels while maintaining oversight - Ensuring application quality and safety with technical development guardrails - ServiceNow’s App Engine helps you empower your citizen developers and democratize app development without increasing risk. Reserve your seat today! Speakers: Paige Duffey, Principal Product Success Manager - Creator Workflows, ServiceNow Dale Dunkerley, Principal Product Success Manager - Creator Workflows, ServiceNow
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Putting People at the Heart of Health
By:
Type: Video
Learn how connected data and AI-powered solutions can improve outcomes and transform your interactions with citizens, patients, providers and partners. See how Salesforce can help you provide connected, quality care beyond the clinic. In this webinar, we will touch on: - The burning platform for change - Introducing an innovation platform that is dedicated to health and care - Why the technology needs to serve the person, not the other way around
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On the Road to FedRAMP and StateRAMP
By:
Type: Video
Ready to accelerate your citizen experience strategy in 2024? Watch "On the Road to FedRAMP and StateRAMP: Key Considerations for Public Sector Agencies Seeking Certification", the first of a three-part public sector series presented by TTEC Digital and Verint. In this presentation, Edward Johnson, VP and Program Manager of TTEC Government Solutions for TTEC Digital, and Brian Koma, VP Business Development at Verint, will discuss key things for state and federal agencies to know around FedRAMP and StateRAMP. In this series, "Shifting Gears in Public Sector 2024," public sector professionals and technical experts will come together to discuss FedRAMP and StateRAMP certification, AI and CX automation, how to implement the data you already have, and the latest strategies to bring about transformative change in citizen services.