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Exploring the potential ROI of Webex Connect

A critical engagement lever to build consistent and positive customer experiences lies in providing customers with a choice of communication channels and methods. Customers expect communications with brands and service providers to be convenient, relevant, efficient, and considering their preferences at all times.

Access this Forrester report to learn how Webex Connect can help you integrate, scale, and orchestrate communication journeys to maintain and optimize customer interactions, and discover risk-adjusted quantified benefits of the software as well as common challenges that Webex customers faced before adopting the technology.

These are also closely related to: "WebEx MeetMeNow"

  • AI in the conference room: Guide to modern collaboration

    Video conferencing helped many companies keep their business going through unprecedented times. But video meetings also come with some common barriers and downsides that can jeopardize collaboration and productivity.

    With smart meetings powered by AI, teams can leverage:

    • Virtual assistants with voice command and gesture control
    • Real-time meeting transcription and language translation
    • Note taking, meeting highlights, and automated task assignments
    • Participant and company background
    • Background noise and voice removal

    Access this guide to learn more about smart meetings & discover how Webex by Cisco can empower your teams to do exceptional work, no matter where they are.

  • Why you need digital experience monitoring for endpoints, apps, & networks

    Digital experience monitoring (DEM) for endpoints, apps, & networks is an essential aspect for maintaining your IT infrastructure.

    This data sheet explains how Exoprise Service Watch provides:

    • Complete visibility into SaaS, desktop, and networked apps like Microsoft 365, Zoom, WebEx, and more
    • Desktop app, OS, and resource scores enable quick prioritization of break-fix and upgrades
    • Pinpoint the cause of slowdowns whether client, server, network, or proxies
    • Knowledge about outages before they impact your end-users

    Access this briefing to learn more.

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    This article in our Royal Holloway information security series introduces you to web tracking, provides an overview of how organisations track users and discusses a few of the difficulties you may face when trying to defend against tracking.

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    This report from WebRoots Democracy, a pressure group for e-voting, aims to answer the key questions surrounding online voting security and the potential e-voting systems.

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    Brad Riegel of Cornerstone Research planned to build his own online solution for radio stations to conduct music research until he found Alchemer. Access this case study to learn how Cornerstone does both auditorium and call-out research online, faster, and without many of the biases that can plague in-person research.

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    This case study explores how Major Health Partners, a leading provider of ambulatory and acute healthcare, reimplemented Office 365 to create a new SharePoint Online intranet and roll out Teams. Download now to see how Dell Technologies helped them through the process, and learn how you can do the same in your organization.

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    A recent survey of global enterprises found that 91% of business leaders report a positive experience with hybrid meetings. But today’s hybrid workplace demands flexible collaboration tools that support remote and office work. Download this e-book to unlock a full overview of how you can manage today’s workforce all in one place.

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    Staying ahead in today’s fiercely competitive market means keeping your people highly engaged and informed. Access this solution brief to learn how a video platform and network architecture aims to meet the needs of your enterprise now and into the future.

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