The Business Value of Deploying WebSphere Portal in a SOA Environment
By: IBM Software Group View more from IBM Software Group >>
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Why Strategic Automation Empowers Employees for HR and Workplace Services
By: ServiceNow
Type: White Paper
This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
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Joint Boomi Webinar: Swinerton Inc. and OSI Digital
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Type: Replay
Swinerton, a provider of commercial construction management services, was onboarding multiple cloud applications to meet the growing demands of their business. A big challenge was the customer’s applications resided in different environments such as cloud and on-premise. Swinerton needed to effectively integrate the data flows between these systems and ensure the integration layer added scalability and extendibility to their existing solution. Watch this webinar to learn how Swinerton migrated their existing Oracle SOA interfaces to Boomi Flow for greater efficiency. Listen to experts share how they implemented a unique migration framework to streamline the overall integration process to drive efficiency for Swinerton. You’ll also hear about the unique Error Hospital solution, which leverages Boomi Flow and offers a customizable and business user-centric dashboard to manage exceptions for both business and technical errors for a complete integration solution. Watch to learn more about: ● Insights on how to seamlessly migrate the SOA Interface into the Boomi platform via a unique migration execution methodology ● Ways to provide business users and IT teams with end-to-end visibility for faster diagnosis and issue resolution ● Tips on how to automate the deployments of Boomi services, custom microservices, and Boomi Flow applications
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Deploying Modern Tools for Faster Issue Resolution for Swinerton
By:
Type: Replay
Swinerton, a provider of commercial construction management services, was onboarding multiple cloud applications to meet the growing demands of their business. A big challenge was the customer’s applications resided in different environments such as cloud and on-premise. Swinerton needed to effectively integrate the data flows between these systems and ensure the integration layer added scalability and extendibility to their existing solution. Watch this webinar to learn how Swinerton migrated their existing Oracle SOA interfaces to Boomi Flow for greater efficiency. Listen to experts share how they implemented a unique migration framework to streamline the overall integration process to drive efficiency for Swinerton. You’ll also hear about the unique Error Hospital solution, which leverages Boomi Flow and offers a customizable and business user-centric dashboard to manage exceptions for both business and technical errors for a complete integration solution. Watch to learn more about: ● Insights on how to seamlessly migrate the SOA Interface into the Boomi platform via a unique migration execution methodology ● Ways to provide business users and IT teams with end-to-end visibility for faster diagnosis and issue resolution ● Tips on how to automate the deployments of Boomi services, custom microservices, and Boomi Flow applications
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Recognizing lawsuits against manufacturers of pharmaceuticals and medical devices
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Type: eGuide
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The Service Portal Reimagined: AI, Human Design, and Beyond
By:
Type: Talk
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How to Simplify SOA Development Using Connext DDS, Part 3 of 6
By:
Type: Talk
The design and development of distributed systems is challenging. Currently there are multiple ongoing efforts that aim to simplify development by providing reusable patterns and architectures that can be applied across different industries. RTI ConnextⓇ DDS provides a holistic solution for distributing data that follows, at its core, a data-centric publish-subscribe communication model. This communication pattern is extremely flexible and is often considered a super pattern upon which many well-known patterns, such as request-reply and queuing, can be constructed. In this Tech Talk, we explain how to implement Service-Oriented Architecture (SOA) using standard Data Distribution ServiceTM (DDS) features. In particular, we will demonstrate how to leverage mechanisms defined in the OMG® Remote Procedure Calls (RPC) Over DDS specification to create DDS Services, and will show how to leverage RTI Connext Request-Reply APIs to use them. As part of the presentation, we'll take a sneak peek into some of the upcoming features in Connext DDS that aim to simplify the development of SOA and perform a live demonstration that showcases a few examples of these applications. Attend this Tech Talk to learn: - Specific Connext DDS features that can simplify the implementation of SOA - How Connext DDS helps developers leverage the OMG’s RPC Over DDS specification to create DDS Services - How to establish flexible communication patterns such as request-reply and queuing
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PlAM 101: Why do you need a Partner Identity and Access Management Solution
By:
Type: Talk
A vast majority of today’s companies sell in an indirect model. These companies rely on their business partners (resellers, distributors, dealers etc) to take their offer to the market and generate their revenues. To accelerate their business, many companies use a partner portal to digitize their business collaboration. Partners access these portals so they can place orders, get marketing and training materials, and perform many other self-service activities. From a business perspective, these portals are your company’s digital revenue engines which makes the ability of your partners to access them the bedrock of your partnership. In this webinar, we will cover the challenges associated with the management of partners’ identities, why there’s a need for a solution that is designed specifically to address these challenges, and what you should expect from a PIAM solution.
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Building Self-Service Help Experiences
By:
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Self-service support websites, sometimes called help portals or knowledge bases, let consumers resolve issues independently, without needing to call customer support. A Zendesk study found that 70% of customers prefer this option. 91% of those same consumers said they would use a help portal if it met their needs. Building a self-service support experience that meets consumer needs can be challenging, but it doesn't have to be. Attend this session to learn what's involved in building a self-service help portal and to see examples from organizations that have already done so. You'll discover the various ways that Heretto helps its customers create self-service support sites that delight their consumers. We'll walk through help portal building basics and explore the Heretto portal building framework. We'll hear from two experts in portal implementation and answer your questions. Can’t make it? Register, and we’ll send you a link to watch a recording when convenient. This web presentation is brought to you by The Content Wrangler and Heretto, the #ContentOps platform for product, reference, and knowledge content.
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By:
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Creating a Seamless Portal Experience Across Departments with ServiceNow
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As ServiceNow usage expands across the enterprise, employees will expect the portal to bring the experience together. Unfortunately, the portal in many organizations fractures under the complexity of supporting multiple departments. In this webinar, we will explain the benefits of adopting a consolidated portal strategy as well as guide your implementation efforts to achieve extraordinary results. Specifically, we will cover: - Content taxonomy considerations - User experience best practices - Ways ServiceNow's Employee Center supports the effort - Approaches to migrating legacy service portals to Employee Center Don't let your employees' experience fall through the cracks, join us to learn how to build a more seamless experience.
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Now on Now: Reimagining the IT experience
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Type: Video
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Self-Service Designed for Users
By:
Type: Video
HaloITSM’s intuitive and customisable self-service portal is designed to enhance the user’s experience whilst alleviating the workload of IT. Out of the box features such as an integrated chatbot and automatic Knowledge base suggestions are just some of the ways HaloITSM’s portal is one your users will love and is trusted by many global brands.
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Customer Content Portals – The Key to Competitive Advantage
By:
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Customer Content Portals integrate technical documentation, learning materials, and knowledge assets into a seamless user experience, tailoring content delivery for marketing, sales, and support. They transform what is today a highly fragmented information management process into a unified content strategy that delivers a competitive advantage. Technical content and knowledge assets can and should play a critical role in the customer experience lifecycle – from conversion to acquisition to retention. Yet too often this valuable content is hidden in enterprise silos and disconnected from the customer experience strategy. Join Jim Edmunds, CEO of Ingeniux Corporation, for this session to learn: 1) What a Customer Content Portal is, and what makes it work 2) Core business drivers, ROI, and competitive advantages 3) How a Customer Content Portal breaks down content silos using content strategy to aggregate, curate, and deploy content 4) Real-world examples of Customer Content Portals in action, and why a diverse range of organizations are adopting them 5) Best practices for attaining buy-in from key stakeholders, and how to set yourself up for success This webinar is brought to you by The Content Wrangler and sponsored by Ingeniux.
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Broker Portal is all about making it easier to do business together
By:
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Myra shares just why New Ireland’s broker portal is all about making it easier for Brokers, Customers and New Ireland to do business together. We’re pleased to say that it is now the established way of doing business for the majority of our brokers.
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Improve CSAT, Increase Audience, Expand Catalog
By:
Type: Replay
Automating global services and managing them through a single IT services portal built for enterprise is the dream of many in Senior IT. AstraZeneca, a global pharmaceutical company, made that dream a reality with ServiceNow. And, it was so successful, their Finance and HR departments cloned their approach for their own portals. Join us for this in-depth look at how AstraZeneca combined knowledge management, improved request and catalog management, and more. You’ll get insight into the best practices that can help drive your own digital transformation to better self-service. Attend this webinar and: -Get practical insight into launching an IT self-service portal for a global internal audience through a gradual build based on customer feedback -Discover ways to incorporate multiple IT services into a one-stop-shop to enable the full self-service experience -Find out how a self-service portal is just the first step in a process of continuous improvement-one that can offer multiple languages, chat and virtual agent services, and ServiceNow-to-Workplace integration
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Updates to the Verizon Open Development Certification Portal & Process
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Secure Nextgen Fintech: Portal's Fusion of Blockchain and Confidential Computing
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Secure Nextgen Fintech: Portal's Fusion of Blockchain and Confidential Computing
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Getting Started with Elastic Cloud on Azure
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Getting Started with Elastic Cloud on Azure
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Type: Replay
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Guide to Wi-Fi security
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ITSM Series: Deliver amazing IT service while increasing productivity (2 of 3)
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Broker Portal How to easily execute a client Fund Switch
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Pershing Technology Webcast: Investor Experience
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Elastic on Azure: Accelerate time to value with the integration enhancement
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Type: Replay
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Building Stronger Connections with the Morningstar Office Client Portal
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Delegated Model for Access Management: Use cases, requirements & implementation
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Re-imagining IT Self-service for the Best Employee Experience
By:
Type: Talk
Employee expectations of the workplace are rapidly evolving, and consumer-like experiences quickly become a benchmark to measure internal support teams. The corporate IT self-service portal touted as the cure in delivering against shift-left strategies to meet employees' consumer-world-driven support expectations has failed to deliver on their promises. Join us for this live webinar on May 19th at 9 AM PST. We bring you experts & practitioners to present insights on the emerging shift-left strategies being adopted to improve employee satisfaction & agent productivity. Key Learnings: - How (and why) traditional IT self-service portals have failed to deliver the expected benefits. - The continued importance of self-service within digitally-enabled organizations - How new smart technologies offer a better alternative to self-service portals - Eight tips for ensuring that new self-service capabilities drive better employee experience & boost agent productivity.
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Re-imagining IT Self-service for the Best Employee Experience
By:
Type: Talk
Employee expectations of the workplace are rapidly evolving, and consumer-like experiences quickly become a benchmark to measure internal support teams. The corporate IT self-service portal touted as the cure in delivering against shift-left strategies to meet employees' consumer-world-driven support expectations has failed to deliver on their promises. Join us for this live webinar on May 20th at 11 AM BST. We bring you experts & practitioners to present insights on the emerging shift-left strategies being adopted to improve employee satisfaction & agent productivity. Key Learnings: - How (and why) traditional IT self-service portals have failed to deliver the expected benefits. - The continued importance of self-service within digitally-enabled organizations - How new smart technologies offer a better alternative to self-service portals - Eight tips for ensuring that new self-service capabilities drive better employee experience & boost agent productivity.
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Bring IoT products to market with ease
By:
Type: Talk
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How to Unlock the Superpowers of CRM
By: Salesforce
Type: eBook
Discover how to unlock the superpowers of CRM and drive business success. Learn to boost productivity, increase efficiency, and reduce costs. Explore 5 tips for automating tasks, empowering your workforce, and optimizing processes. Read the full Buyer's Guide now.
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Tanzu Application Platform: API Portal
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Tech Webcast: BNY Mellon’s Pershing Investor Portal Update
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Join us for a webcast as our technology team will walk you through the latest developments for the BNY Mellon | Pershing investor portal, including the upcoming platform redesign.
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Coder with Backstage: The Missing Link in Developer Productivity
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Type: Replay
Platform engineering is having its moment. Developer tools like Spotify's Backstage solve the problem of discoverability in large engineering teams by providing a one-stop source of truth through developer portals. But what then? How do you go from finding a repo to committing a PR in the shortest time possible? Coder has the solution – bring CDEs to Backstage. Join this webinar to learn: - The problem of discoverability in large companies and how solutions like Backstage solve it by centralizing and organizing everything under one developer portal. - The “gap” that still exists between discovering something you need to work with and actually writing code. How do you get your environment set up? How do you ensure security? These questions don’t always have obvious answers, especially for engineers who don’t have a platform engineering background. - How Coder’s plugin for Backstage lets developers close that gap and get up and running with a new repo in no time
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Introducing Requirements & Systems Portal in Altium 365
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Type: Replay
Join our webinar to learn more about the new application joining the Altium 365 suite. The new Requirements & Systems Portal will help align engineering teams to get to market quicker.
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Flip The Switch: Re-imagining IT Self-service for the Best Employee Experience
By:
Type: Replay
Employee expectations of the workplace are rapidly evolving, and consumer-like experiences quickly become a benchmark to measure internal support teams. The corporate IT self-service portal touted as the cure in delivering against shift-left strategies to meet employees' consumer-world-driven support expectations has failed to deliver on their promises. Join us for this live webinar on July 22nd at 10.30 AM PST. We bring you experts & practitioners to present insights on the emerging shift-left strategies being adopted to improve employee satisfaction & agent productivity. Key Learnings: - How (and why) traditional IT self-service portals have failed to deliver the expected benefits. - The continued importance of self-service within digitally-enabled organizations - How new smart technologies offer a better alternative to self-service portals - Eight tips for ensuring that new self-service capabilities drive better employee experience & boost agent productivity.
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Broker Portal enhances how you engage and transact with us and your clients.
By:
Type: Video
Broker Portal is simple and easy to use as it links directly with most Brokers’ CRM systems – (CRM providers, BIS, Money Advice and Wealth Track), so it allows you to start the client journey in a familiar way, through your own CRM system and allows you to submit New Business straight to New Ireland with a single sign on.
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Building Connected Business with an Enterprise-Wide API Strategy
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Type: Replay
Numerous organizations are working to enhance relationships with their clients, partners, and lines of business. Additionally, APIs are crucial for advancing digital transformation initiatives because they facilitate the quick adoption of applications that offer new functionality and a seamless user experience across all channels. APIs, however, are all too frequently seen as a means to an end. Organizations, however, must consider how APIs will fit into a larger strategy that expands their operations and effectively scales application development. Join Dang Nguyen, our head of solution consulting for Asia, for a 30-minute discussion about developing unified strategies that tie your API demands to your integration processes: - SOA and webservices API in Digital Age - API Led connectivity concept and learnings - iPaaS with API for a full Integrated Experience