AI-Powered Cloud-Hosted Voice Revolutionising Employee Experiences

The adoption of flexible work models has increased the demand for collaboration solutions that integrate physical and digital workspaces. However, knowing which strategies and solutions work for your organization can be difficult.

This IDC InfoBrief, sponsored by Zoom, explores how AI-augmented cloud-hosted voice can enhance employee experience (EX) and productivity, as well as:

Limitations of traditional voice solutions and benefits of cloud-hosted voice
How AI transforms EX with meeting assistants, call summaries, and CRM/PM tool integrations
Impact of improved EX on customer experience (CX)
And more

Read the report to learn more and discover how AI-powered cloud-hosted voice can revolutionize your workplace.

Vendor:: Zoom Video Communications
Posted:: Oct 2, 2024
Published:: Oct 3, 2024
Format:: PDF
Type:: Analyst Report

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