Enhance municipal service delivery with cloud-based CX solutions

As municipalities and other organizations continue to seek efficient citizen services amid resource limits, some have turned to solutions like InterVision's ConnectIV CX for Community Engagement.

This cloud solution elevates non-emergency operations, merging with municipal systems to offer benefits like omnichannel support, AI automation, and live analytics, as well as:

Slashing call wait times by 40%
Speeding up service resolutions by 30%
Boosting resident satisfaction
And more

Access this white paper to gain more insight.

Vendor:: Intervision
Posted:: Jul 23, 2024
Published:: Jul 24, 2024
Format:: PDF
Type:: Product Overview

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