Building an AI strategy: telcos put the foundations in place
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AI is set to shake up telco operating models, and implemented the right way could lead to new growth and revenue streams. But first operators need to adopt a coherent, company-wide data infrastructure as well as put the right technologies and processes in place.
This report – based on interviews with 20 of the world’s largest and leading communications service providers (CSPs) globally, plus a survey of 104 executives across 73 telcos worldwide – sets out to evaluate where operators are with their AI strategies and what they need to do to make them fit for the future and deployed at scale.
The report details what CSPs need to do to build an AI-ready strategy and put the necessary skills in place.