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Empowered agents boost customer engagement and revenue, even in tough economic times. RingCentral's report shows the benefits of merging your contact center (CCaaS) with unified communications (UCaaS).

Key points:

  • A unified platform elevates agent productivity, first-call resolution, and customer satisfaction
  • Single vendor perks include cost savings, streamlined admin, and global telephony
  • Real-time AI and supervisor guidance improve experiences
  • Heartland Dental's case study illustrates patient communication enhancement with RingCentral

Discover how RingCentral's CCaaS and UCaaS solutions can enhance your customer engagement and revenue growth in the full report.

Vendor:
RingCentral
Posted:
May 3, 2024
Published:
May 3, 2024
Format:
HTML
Type:
White Paper

This resource is no longer available.

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