This resource is no longer available
Forrester Research highlights the importance of frontline workers in business success, noting their need for better technology. Equipping teams with tools like mobile devices and push-to-talk features can enhance productivity and safety.
This report discusses how advanced communication tools integrated with cloud solutions foster collaboration. It showcases RingCentral's solutions that combine calling and messaging, reducing the need for multiple devices. Companies are advised to consider specialized frontline tech with UCaaS to strengthen their workforce.
Discover in the full report how innovative communication tech can improve frontline productivity and customer experiences.