Retailers: 3 Benefits of a Remote Support Platform

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To ensure smooth operations, a leading clothing retailer in Germany, Ernsting’s family, set out to find a remote support platform that could support tablets and workstation PCs.

This case study charts the retailer’s journey to success, introducing the remote connectivity platform that delivered 3 key benefits for the business:

  • Improved technical support for store employees
  • Simplified user administration
  • And 1 more

Download the case study to unlock these insights, and to hear from the Team Leader of Client Management at Ernsting’s family, André Strauch.

Vendor:
TeamViewer
Posted:
Dec 6, 2023
Published:
Dec 6, 2023
Format:
HTML
Type:
Case Study
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