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As the future of work is increasingly digital, and with the infusion of AI to drive automation, there will be an accelerated adoption of intelligent digital employees to support knowledge workers. According to a Top Tech Trends for 2023 white paper, digital employees, powered by AI, automate mundane tasks that enhance human’s decision-making capabilities. They can send emails, schedule meetings, filter resumes, and/or approve loans. Through digital employees, human workers can democratize automated support across entire business operations to any subject matter or domain expert.