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If your business is considering moving your contact center to the cloud to save on costs, improve business processes, or scale the businesses, a point in the right direction is always helpful.

In this article, you will go through the step-by-step process that is required to stand up a cloud contact center. There are always risks involved, but you will see how to overcome them with an agile methodology.

Read on to learn more about the benefits and the steps that are needed to create a world-class contact center that can keep up with your business growth.

Vendor:

Genesys

Posted:

Feb 28, 2023

Published:

Mar 1, 2023

Format:

HTML

Type:

White Paper