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IT environments can feel like a minefield, where it is easy to get bogged down in the sheer quantity and diversity of problems at hand.
That’s where asset and configuration management can come in. This e-book will explore how these 2 practices affect ITSM, and how you can better use them to improve your IT systems.
Read this PDF in its entirety to learn more about how asset and configuration management contribute to ITSM and learn how you can better make use of them.