This resource is no longer available
Organizations with an ill-defined process for continuously analyzing, detecting, preventing and managing internet-related system outages—or even no process at all—risk making their customers unhappy, burning out their employees and wasting time on unnecessary toil.
It's no surprise, then, that more and more organizations are making it a top priority to implement a formidable incident lifecycle program —a program composed of the terminology and processes adopted for comprehensive approaches to incident prevention, detection, response and analysis.
Dive into this e-book for a comprehensive guide that walks you through the process of designing a streamlined incident lifecycle program.