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According to a recent study, over 80% of executives stated that employee experience is a priority. This means no more working in apps or services as isolated tasks or functions. Having a platform where employees can complete their work and conduct normal employee admin tasks is necessary.
There is a new approach called intelligent workspaces which are being deployed at scale with the leading enterprises. The concept is simple: when employees have the tools to do their job, they become more engaged with the business which in turn yields 10% higher customer success rates, and a 17% gain in productivity.
Read this SearchEnterpriseDesktop article to learn more.