The NBA & WNBA manage complexity associated with the 2020 season
Sports, like many other industries, was severely impacted by COVID-19. The NBA was just weeks away from finishing its 2019-20 season when it was forced to stop all games. The WNBA had yet to start.
The NBA wanted to create a secure campus in which to conclude the NBA season and run the entire WNBA season. Among the many challenges of doing so, it needed to establish a secure, digital workflow around access and health screening for all employees.
Read this brief case study to see how ServiceNow helped the NBA and WNBA keep players, staff and families safe during the 2020 season, with their Safe Workplace Suite, CSM solution, and HR service delivery platform.