Operational efficiencies and cost savings enabled by ServiceNow’s CSM

The Total Economic Impact™ Of ServiceNow Customer Service Management

Cover

ServiceNow Customer Service Management can help organizations increase efficiency for customer service agents and relieve other departments of extraneous process steps spanning multiple platforms.

Forrester recently conducted interviews with real ServiceNow customers to get a better idea of potential benefits and ROI.

Get your copy to review their results.

Vendor:
ServiceNow
Posted:
Sep 16, 2021
Published:
May 25, 2021
Format:
PDF
Type:
Analyst Report
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