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The popularity of workplace SMS/text messaging and social media has exploded in recent years.
Because of this, law enforcement agencies need to be aware of certain guidelines and considerations when allowing officers and agency employees to use these communication tools.
One such consideration is the role text messages and social media play in open records requests, e-discovery and litigation events.
Use this guide to examine how law enforcement agencies can create policies that allow for compliant use of text messaging and social media, and how to retain and archive those communications for a more efficient response to open records requests.