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The COVD-19 crisis fundamentally changed the ways companies interact with their customers. From in-store shopping to in-home services or in-person appointments, social distancing has put a never-before-seen strain on large parts of organizations’ omnichannel strategies.
Establishing the right foundation for omni-channel approaches involves a number of factors, but it starts with an agile, flexible network that gives you centralized control across all of your locations and lets you view your entire architecture on a single pane of glass.
Download this blog post to learn more about underpinning your omnichannel strategy with the right foundation.