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Boosted by the continued introduction of new tools and technologies, the adoption of remote work had been growing slowly but steadily in the United States for more than a decade. But with the 2020 pandemic crisis forcing all but essential employees to work from their home environments, suddenly large swathes of the American workforce have been introduced to the concept of remote work. Research indicates that they like this new style of working and don’t want to give it up. Businesses also seem to be on board, with 74% of them saying that they will make work-at-home arrangements and environments permanent after the COVID-19 crisis subsides. With remote work likely to become a standard part of how business operates, companies are now challenged with managing its impact on culture, business processes, and IT systems.