Home
Research Library
Contact center agent experience: Maximizing employee engagement

Contact center agent experience: Maximizing employee engagement

Maximize Your Contact Center Performance with Employee Engagement

Your contact center agents’ employee experience has a direct effect on the level of customer service they’re providing.

In order to make sure your organization is providing a top-notch CX, you need to make sure contact center agents feel valued and empowered to succeed.

Download this eBook to explore the concept and potential benefits of contact center employee engagement, as well as strategies and innovative technologies that can help you achieve it.

Vendor:: Talkdesk
Posted:: Jun 17, 2020
Published:: Jun 17, 2020
Format:: PDF
Type:: eBook

Already a Bitpipe member? Login here

Download this eBook!

Corporate E-mail Address:
You forgot to provide an Email Address.

This email address doesn’t appear to be valid.

Please provide a Corporate E-mail Address.

This email address is already registered. Please login.
First Name:
You forgot to provide your first name.
Last Name:
You forgot to provide your last name.
Company Name:
You forgot to provide a company name.
Job Title:
You forgot to provide a job title.
Seniority:
You forgot to select your seniority.
Job Function:
You forgot to select your job function.
# of employees:
You did not select the number of employees at your company.
Industry:
You did not select which industry you are in.
You did not select which industry you are in.
Address 1:
You did not provide a full local address.
Address 2:
City/Town:
You did not provide a full local address.
Country:
You did not select the country you are from.
State/Province:

You did not provide a full local address.
Zip/Postal Code:
You did not provide a full local address.
Phone:
You forgot to provide a phone number.

This phone number format is not recognized. Please check the country and number.
- I agree to TechTarget’s Terms of Use, Privacy Policy, and the transfer of my information to the United States for processing to provide me with relevant information as described in our Privacy Policy.
Please check the box if you want to proceed.
- I agree to my information being processed by TechTarget and its Partners to contact me via phone, email, or other means regarding information relevant to my professional interests. I may unsubscribe at any time.
Please check the box if you want to proceed.