How you can handle your event data better

Build For Change: Event Strategy Manager

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Consumers are constantly using, streaming, and creating data—much of which can be used by businesses to improve the customer experience.

Capturing this data in real time and making proactive use of it can help your business anticipate problems before they escalate, and more.

In fact, some event data management programs can help your company see issues consumers are having or creating, address those issues, and move to the next one within the same program or dashboard.

Check out this short video explaining how Pega’s event strategy manager helps businesses do just that.

Vendor:
Pegasystems
Premiered:
18 May 2020
Language:
English
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