The pros and cons of customer service AI
![Cover Image](https://cdn.ttgtmedia.com/bitpipe/covers/1563797027_521_lg.jpg)
Customer service and self-service platforms and chatbots can improve the customer experience, but they can also frustrate users. Read this e-book to learn what works, what doesn't and what needs improvement.
Customer service and self-service platforms and chatbots can improve the customer experience, but they can also frustrate users. Read this e-book to learn what works, what doesn't and what needs improvement.