This resource is no longer available

At a primal level, IT’s role within the organization is to “keep the lights on” – the lights in this case being critical business technology. But as technology – and innovative technology, at that – becomes intertwined with competitive business success, most CIOs are eager to shift their departments from a support to a more strategic role.

Perhaps that’s why AIOps has started gaining traction. AIOps tools use AI to monitor and manage environments under the direction of the operations team – but what impact does this have on IT’s value? Continue reading to uncover more.

Vendor:

ServiceNow

Posted:

Feb 8, 2021

Published:

May 1, 2019

Format:

PDF

Type:

Essential Guide