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Since its inception, the IT service desk has provided an intuitive portal designed to make it easier for users to get technical help – and for IT associates to keep on top of support workflows. So what happens when automation is thrown into the mix?

Dive into this E-Guide to take a closer look at the impact automation can have on service desk workflows.

Vendor:

ServiceNow

Posted:

Feb 8, 2021

Published:

Apr 24, 2019

Format:

PDF

Type:

Essential Guide