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Today’s customers rely on emerging channels for communication and have come to expect a pain-free omnichannel experience. Companies need to be able to reach customers wherever they happen to be and provide a consistent customer experience.
How can your enterprise achieve this?
This e-guide offers expert advice for creating a successful omnichannel customer experience by utilizing a unified user interface (UI), service clouds, self-service tools, and more.
You’ll also learn how to implement a unified contact record for customer interactions so you can create a consistent, satisfying experience for your customers.
- Vendor:
- Zendesk
- Posted:
- Feb 8, 2021
- Published:
- Feb 26, 2016
- Format:
- Type:
- eGuide
